Search found 43 matches

by new936
12/23/2020
Forum: Community Support
Topic: The person you are trying to reach is not available, leave
Replies: 7
Views: 8833

Re: The person you are trying to reach is not available, lea

Thanks, Liptonbrisk. Now I can call her and it rings.

Now when I call from her FPL to my FPL it gives -similar message :? I will check my Obitalk settings and see if anything different from your suggestions.
by new936
12/21/2020
Forum: Community Support
Topic: The person you are trying to reach is not available, leave
Replies: 7
Views: 8833

Re: The person you are trying to reach is not available, lea

Thanks, Liptonbrisk.

There are the settings in her Obihai- Service Provider SIP.

I am not very technically savvy but tried to call her from the Fongo app on tablet and it works.
by new936
12/17/2020
Forum: Community Support
Topic: The person you are trying to reach is not available, leave
Replies: 7
Views: 8833

The person you are trying to reach is not available, leave

For the last 4-5 months whenever I try to call my mom on the freephone line I get the message -"The person you are trying to reach is not available. Please leave a message"! I am also on freephoneline. We both bought SIP files a few years ago and use Obihai200. I tried to change the SIP se...
by new936
04/03/2018
Forum: Community Support
Topic: Can I change my tel number bought with unlock key?
Replies: 5
Views: 9893

Re: Can I change my tel number bought with unlock key?

Thanks Jack. They were very fast to give me GTA number.

Very happy with Freephoneline.
by new936
03/27/2018
Forum: Community Support
Topic: Can I change my tel number bought with unlock key?
Replies: 5
Views: 9893

Re: Can I change my tel number bought with unlock key?

Thanks Jake. But when try to open support ticket get these message! "OOPS The page you were looking for doesn't exist You may have mistyped the address or the page may have moved" strange :shock: :? Yes you can. You mentioned the unlock key so I will assume you are a FPL customer rather th...
by new936
03/25/2018
Forum: Community Support
Topic: Can I change my tel number bought with unlock key?
Replies: 5
Views: 9893

Can I change my tel number bought with unlock key?

I got the Ottawa tel number bought with VOIP unlock key. Now I have moved to GTA. Is it possible to change my Ottawa tel number to GTA tel number without paying any extra charge? I do not mind losing Ottawa tel number.
by new936
06/04/2017
Forum: Community Support
Topic: Got Granstream adaptor for $4.95 plan and now own adpaor
Replies: 1
Views: 4334

Got Granstream adaptor for $4.95 plan and now own adpaor

My friend has $4.95 phone plan and Grandstream adaptor with Fongo. Can he buy his own VOIP adaptor and transfer his phone number to his adaptor to stop monthly bills?

What should he do to do that?

Thanks.
by new936
11/19/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 728555

No outgoing calls and incoming calls goes to voicemail

My friend has freephoneline and he has no outgoing calls- no dial tone and all incoming calls goes to voicemail! He tried to reboot his- freephoneline supplied adaptor many times! no change. Any suggestions?
by new936
06/25/2014
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 728555

Re: service down or just me :)?

Hi, I submitted "support ticket" and they told me to reset router-modem-Adaptor for 30 minutes and then try, it didn't work. Then they asked me to reset adaptor and configured it again, still no outgoing :? Today whole day I am trying to call my son's cell and it doesn't show in call logs!...
by new936
06/25/2014
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 728555

Re: service down or just me :)?

Same with me today in Brampton-Can not make outgoing calls!
by new936
03/05/2013
Forum: Community Support
Topic: Free phone line phone down
Replies: 3
Views: 4277

Re: Free phone line phone down

Thanks Jack, it is working now :D
by new936
03/05/2013
Forum: Community Support
Topic: Free phone line phone down
Replies: 3
Views: 4277

Re: Free phone line phone down

Same here with me! :(
by new936
06/26/2012
Forum: Community Support
Topic: Incoming calls- I can not hear, they can hear me
Replies: 11
Views: 9124

Re: Incoming calls- I can not hear, they can hear me

Thanks. I have rectified that.

I will see how it goes and report back.
by new936
06/25/2012
Forum: Community Support
Topic: Incoming calls- I can not hear, they can hear me
Replies: 11
Views: 9124

Re: Incoming calls- I can not hear, they can hear me

This is my set up and same problem has started once again! My router is D-Link DIR 615. Thanks. Same thing has started again! I can not hear incoming calls for the first time! I have to say that "I can not hear you, please call me again" :oops: I have reset modem, router and ATA many times...
by new936
05/18/2012
Forum: Community Support
Topic: Incoming calls- I can not hear, they can hear me
Replies: 11
Views: 9124

Re: Incoming calls- I can not hear, they can hear me

Same thing has started again! I can not hear incoming calls for the first time! I have to say that "I can not hear you, please call me again" :oops:

I have reset modem, router and ATA many times but no improvement.
by new936
03/18/2012
Forum: Tips & Tricks From Seasoned Users
Topic: Outgoing call limit reached message
Replies: 8
Views: 8741

Re: Outgoing call limit reached message

I have forgotten all those numbers ;) Will remember to write them down next time, hopefully it will never happen! Today I am getting "Outgoing call limit reached" message when I try to dial local telephone number :o Is there any change in Freephoneline policy or what? I heard that Acanac h...
by new936
03/18/2012
Forum: Community Support
Topic: Service issue, April 4th, 2012
Replies: 169
Views: 100333

Re: Is the FPL platform down?

Same here in Brampton. Thank god I checked forum, first thought that my adaptor has gone bad!
by new936
02/28/2012
Forum: Tips & Tricks From Seasoned Users
Topic: Outgoing call limit reached message
Replies: 8
Views: 8741

Re: Outgoing call limit reached message

Thanks Steve for your clarification. Today I have not received that message, so let me wait and see. I will contact support if it starts again.
by new936
02/27/2012
Forum: Tips & Tricks From Seasoned Users
Topic: Outgoing call limit reached message
Replies: 8
Views: 8741

Outgoing call limit reached message

Today I am getting "Outgoing call limit reached" message when I try to dial local telephone number :o

Is there any change in Freephoneline policy or what? I heard that Acanac has some limits, but never had this message before on Freephoneline in 2 years :?

Thanks.
by new936
08/04/2011
Forum: Community Support
Topic: Incoming calls- I can not hear, they can hear me
Replies: 11
Views: 9124

Incoming calls- I can not hear, they can hear me

Hi, Since the last maintenance at freephonline 3 weeks ago, I have a strange problem. Many of my incoming calls, I can not hear them, but they can hear me. They have to call me at least 3 times only then I can hear them. I have freephonline with Linksys ATA for almost a year and half, I never had th...
by new936
05/03/2011
Forum: General Discussions
Topic: outgoing call id shows number only!
Replies: 3
Views: 4030

Re: outgoing call id shows number only!

I did not change anything. Is it possible that they changed something at Freephoneline? I am using it for more than a year and caller id with name was working before.
by new936
05/02/2011
Forum: General Discussions
Topic: Re: Finally! FREE USA Number!
Replies: 7
Views: 7130

Re: Re: Finally! FREE USA Number!

How can I set it on my 2 line Linksys ATA adaptor? Line 1 is for Freephoneline and I want to set other line with this tel number.
by new936
05/02/2011
Forum: General Discussions
Topic: outgoing call id shows number only!
Replies: 3
Views: 4030

outgoing call id shows number only!

Since last few weeks my outgoing calls shows my tel number only!

Previously they showed my name and number both from my Linksys ATA. Do I need to change any confuguration?
by new936
05/02/2011
Forum: Community Support
Topic: Other Freephoneline user can not hear on first time
Replies: 5
Views: 5199

Re: Other Freephoneline user can not hear on first time

Kris, he is using freephoneline adaptor.