Fongo Community Forums

When I'll purchase "config-file", can I use X-Lite soft-phone or even ATA device (if I don't take my laptop overseas) ? Thank you. Hi newuser! Only after you purchased the Freephoneline config-file, Freephoneline releases to you your sip credentials in the admin panel. Once you have total...

Hi kola,
Can you power off your ATA device (unplug the power) for 45 seconds and reconnect it. Let us know if this helped.

Hi march14 The FPL phone features page is here http://www.freephoneline.ca/features I will explain to you some common features that work to the best of my knowledge Voice mail = *98 Follow me = FPL admin panel Call forward = FPL admin panel 3 way calling = while on the phone with your first party, t...

Welcome back!
Unplugging the grandstream device and reconnecting it usually does the trick (from what i hear) when this device hasn't been used for quit sometime.

Thank you, Fongo Support will be here shortly to give you updates.

Hello, I am using Thomson Speedtouch 780wl DSL ADSL2+ WiFi Modem Router VoIP. Hi kentor, Welcome to Fongo community! I'm not using the speedtouch 780WL (o2 box) any longer but certainly collecting dust in my bedroom closest and was used awhile back when I was a DSL customer. I somehow remember abou...

Update Beta (Date: May 8, 2013) = GrandStream Devices HT50X Beta Firmware addressing stability issues observed in previous releases and advanced features Firmware Version 1.0.10.3 I will show you with pictures here below how to upgrade your GrandStream HT50X Devices to the newest Beta firmware A. s...

Hi I have some calls coming in from Sip scanners. Does anyone have any suggestion on how to get rid of them. thanks To the best of my knowledge, this can be done on the server side plz contact and provide your details Fongo Support http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852

As for the Grand-Stream Sip device It is still one of my favorites overall and easy to configure.

unibroue wrote:
is it blocked with videotron?

As far as I know Videotron only blocks ports 80 (web) and 25 (smtp), but this was like along time ago.

Hi jean Philippe, i saw your post back in feb 2013 where you placed your router for the Grandstream in DMZ http://forum.fongo.com/viewtopic.php?p=44382#p44382
Somehow maybe the grand-stream internal Ip changed?

Hi, I recently ported a Toronto number into Freephoneline and want to forward calls to my Ottawa number. I have already added the Ottawa number into Follow Me Numbers but the process is not working. It is just going to the voice mail instead of forwarding the calls to my Ottawa number. Please give ...

If your still having problems with your router, i recommend you to check out DD-WRT firmware (look for your model and version in the lists) + (we won't be responsible if anything goes wrong) ftp://dd-wrt.com/others/eko/BrainSlayer-V24-preSP2/2011/12-20-11-r18024/ Why would you give the link to a 20...

If your still having problems with your router, i recommend you to check out DD-WRT firmware
(look for your model and version in the lists) + (we won't be responsible if anything goes wrong)
ftp://dd-wrt.com/others/eko/BrainSlayer ... 11-r18024/

I am running XP. I have windows firewall turned off. I already tried PFPortChecker and all is fine with the ports... but I did it again and they are all open. Any more tricks to try? Depending on your router check to see if you have SIP ALG in there to if so disabled this. Next, have you tried enab...

Yes, rebooted modem, router and computer. 1) Dialing works sporadically. 2) Still no sound on my end during calls, both incoming and outgoing. 3) I get disconnected after 30 seconds. A few more steps here Allow Freephonline desktop application ports through your PC firewall, then right click on the...

I couldn't find where to switch off the SIP ALG using the graphical interface so I used these instructions: 1- open a Command Prompt window cmd. - Navigate: Start > All Programs > Accessories > Command Prompt. -or Start > Run > type 'cmd' into the box > Press Enter 2- type 'telnet' followed by the ...

Please try both steps below First, with most Speedtouch modems the SIP ALG is enabled by default, so disable (un ckecking) the SIP ALG in your Speedtouch 516 v.6 should fix one problem. Secondly for the WRT54GL with Freephonline go here to configure your router http://portforward.com/english/routers...

If your ports are forwarded correctly inside your router/modem Freephoneline would always be registered.

LeanMeanChristine wrote:yes i am using a pc...

OK have you changed or re configured any hardware on your end, such as router or modem since this problem started?

Polimold wrote:Un petit question Line in use sur mon tell.

débranchez et rebranchez votre appareil

Hi! Is it back to normal today?
If your still experiencing this problem now I suggest you to unplug your ATA device and re plug it back in after 45seconds to see if this stops the voice indicator from flashing.

Thanks again. Do we have to enable the QOS on the router for a better communication. I wouldn't worry about Qos as this feature only prevents applications or devices hogging bandwidth. But I do have a question for you, have you gone over everything as explained in my above post to change the ports ...

Port forward the application ports inside your router to fix this problem your having.

Thanks for the quick respond. Your welcome. But my ata is already plug into the router and nothing into the ata. Great to hear Could you please tell me witch port should be forward in the router. Thanks Sure, you can forward the default ports that are required 5060-5061(UCP), & 6060-6061(UCP) &...