Search found 12 matches
- 10/01/2019
- Forum: Device Configuration Sharing
- Topic: Grandstream HT502 Setup Guide
- Replies: 15
- Views: 44231
Re: Grandstream HT502 Setup Guide
Hi Everyone, I'm hoping someone can help with a recent problem I'm having with my HT502. I've used this device for years, and starting about 6 months ago, I would experience a short period of silence while on a call. The voice would chop out for 2-5 seconds, so I often would miss a little of what th...
- 06/28/2015
- Forum: Community Support
- Topic: 911
- Replies: 16
- Views: 17733
Re: 911
I just noticed that FPL has a $35 charge for calling 911.
You may want to avoid doing test calls now unless you want to pay the new fee.
The 911 service does work..just make sure your dial plan is correctly setup.
You may want to avoid doing test calls now unless you want to pay the new fee.
The 911 service does work..just make sure your dial plan is correctly setup.
- 02/26/2015
- Forum: Community Support
- Topic: 911
- Replies: 16
- Views: 17733
Re: 911
I did try out 911 on FPL and it works fine. Be sure it is setup in the dial plan as provided by FPL, and that the 911 address in your settings is correct ! If you do a test call ... tell them that it is a test call. Don't just hang up, as they will call you back ! If the person calling does not spea...
- 05/26/2014
- Forum: Community Support
- Topic: HT 286 ATA
- Replies: 12
- Views: 8353
Re: HT 286 ATA
I use Rogers internet and had similar issues.
Entered google's dns server as preferred = better !
Entered google's dns server as preferred = better !
- 05/26/2014
- Forum: Community Support
- Topic: I love freephoneline! THANK YOU!
- Replies: 7
- Views: 7616
Re: I love freephoneline! THANK YOU!
me too too ! always telling my friends about it. Super staff too!
- 04/04/2014
- Forum: Suggestions & Feedback
- Topic: Feedback on technical support
- Replies: 22
- Views: 64321
Re: Feedback on technical support
Hi, I've emailed tech support for a few issues, and their service was prompt and excellent ! I'd also give them a 5 star !!
- 01/04/2014
- Forum: Community Support
- Topic: Grandstream HT-502 daily disconnect
- Replies: 6
- Views: 6950
Re: Grandstream HT-502 daily disconnect
Wanted to let you know that I got all my six HT-502 devices working well again !! I upgraded to the newest firmware, corrected registration settings, etc.. While linksys is in seconds (3600), HT's are in minutes (60), and guess the new support doc with voip unlock key credentials messed me up...plus...
- 04/27/2013
- Forum: Community Support
- Topic: Grandstream HT-502 daily disconnect
- Replies: 6
- Views: 6950
Re: Grandstream HT-502 daily disconnect
Checking back in for help with this device as I haven't been able to resolve the recent issues. 1. have 6 of these which I installed at friends houses and they worked fine for over a year ! I installed most in 2011. 2. Issues started around Dec 2012, where the unit would show as disconnected on the ...
- 03/23/2013
- Forum: Community Support
- Topic: Grandstream HT-502 daily disconnect
- Replies: 6
- Views: 6950
Grandstream HT-502 daily disconnect
Hi Everyone, I have an ongoing problem with FPL services that I have setup on HT-502 devices. I have setup for various friends and most are having the same problem that the device looses registration daily, and incoming calls go direct to voicemail. In some cases I use the device router functions an...
- 02/04/2013
- Forum: Community Support
- Topic: Incoming Calls are down?
- Replies: 87
- Views: 50904
Re: Incoming Calls are down?
yes, not receiving incoming calls either !
- 01/13/2012
- Forum: Tips & Tricks From Seasoned Users
- Topic: Block telemarketing/spam calls ??
- Replies: 2
- Views: 3238
Block telemarketing/spam calls ??
Hi, I've noticed lately that my friends and I on FPL and other phone services are getting lots of calls from 210 280 8487, which is a reported fraud/telemarketer/spam number out of Texas. Lots of reports on the web. Is there any way to selectively "block calls" on FPL ? I doubt that our Ca...
- 10/18/2011
- Forum: Suggestions & Feedback
- Topic: Fabulous and amazing service from freephoneline !!
- Replies: 1
- Views: 3615
Fabulous and amazing service from freephoneline !!
Hi Everyone, We really like FPL and the value it offers. I've recently switched along with ten of my friends, to the service. The product works great, and the customer service as well as technical staff have all been helpful, attentive and well versed. (much better than other voip providers - IMHO) ...