Search found 2688 matches

by Liptonbrisk
03/30/2015
Forum: Community Support
Topic: does paying for ad removal block 90 day account deletion?
Replies: 4
Views: 5758

Re: does paying for ad removal block 90 day account deletion

The answer to this is no.

You need to either buy world credits or sms texting. Ad removal doesn't count.
by Liptonbrisk
03/23/2015
Forum: Community Support
Topic: does paying for ad removal block 90 day account deletion?
Replies: 4
Views: 5758

Re: does paying for ad removal block 90 day account deletion

bridonca wrote:I am not 100% on this, but I would say yes
That's what I think too, but I was hoping I would get an official response. Maybe I'll submit a ticket.
by Liptonbrisk
03/22/2015
Forum: Community Support
Topic: does paying for ad removal block 90 day account deletion?
Replies: 4
Views: 5758

does paying for ad removal block 90 day account deletion?

Does paying for ad removal also qualify as making a purchase and, therefore, make a Fongo Mobile account not subject to deletion due to inactivity? "Note: Accounts which have made a purchase are not subject to deletion due to inactivity (SMS, World Credits, Porting, etc.)" http://support.f...
by Liptonbrisk
03/02/2015
Forum: Community Support
Topic: OutboundCallRoute for city of Ottawa "311" service
Replies: 9
Views: 9023

Re: OutboundCallRoute for city of Ottawa "311" service

OBiTALK settings Oh. The defaults are a mess, mostly because of the outbound call route, but . . . You just need to add the bolded sections to yours. If the outboundcallroute wasn't garbled with extra stuff you'll probably never use, you wouldn't need to even stick 311 in there to direct it to SP1....
by Liptonbrisk
03/02/2015
Forum: Community Support
Topic: OutboundCallRoute for city of Ottawa "311" service
Replies: 9
Views: 9023

Re: "preferred" dial plan for the FPL phone service

Then somehow I related to the proposed fix, maybe there is a missing number, could be #1 preceding the 10 digit calling number? This would make sense when looking the call log, all numbers have that preceding #1? I would need to see your entire digitmap and outbound call route to understand what's ...
by Liptonbrisk
03/01/2015
Forum: Community Support
Topic: OutboundCallRoute for city of Ottawa "311" service
Replies: 9
Views: 9023

Re: OutboundCallRoute for city of Ottawa "311" service

This works for me. Add these entries in the OBiTalk web portal if that's what you've been using in the past:

a. Physical Interfaces->Phone Port-->DigitMap

|311|

b. Service Providers-->ITSP Profile A--> General-->Digitmap

|<311:6135802400>|
by Liptonbrisk
02/12/2015
Forum: General Discussions
Topic: Should this number be free?
Replies: 149
Views: 322221

Re: Should this number be free?

Liptonbrisk wrote:
Liptonbrisk wrote:The Muskokas free calling areas aren't working properly for Freephoneline customers.

https://www.facebook.com/FongoMobile
705-762-2393
Bala, Ontario

Does not work using Freephoneline
(705) 382-1356
Burk's Falls

The Muskokas free calling area isn't fixed yet for FPL customers.
by Liptonbrisk
02/08/2015
Forum: Community Support
Topic: Message Waiting Indicator not working...
Replies: 32
Views: 47719

Re: Message Waiting Indicator not working...

The issue seems to have been fixed shortly after 3 a.m. eastern standard time this morning.
by Liptonbrisk
02/07/2015
Forum: Community Support
Topic: Message Waiting Indicator not working...
Replies: 32
Views: 47719

Re: Message Waiting Indicator not working...

Hi there, Looks like this will not be resolved soon. Sorry for the inconvenience- your account has an issue and it will not be repaired today. Thank you for your help. I see different results depending on what SIP server I try: 1) For voip.freephoneline.ca and voip4.freephoneline.ca messagewaiting ...
by Liptonbrisk
02/07/2015
Forum: Community Support
Topic: Message Waiting Indicator not working...
Replies: 32
Views: 47719

Re: Message Waiting Indicator not working...

Just to update, the problem persists across softphones, ATAs, and IP addresses on voip.freephoneline.ca. when testing my account. It happens at any location, using anyone's modem, router, etc. And leaving voicemails, faxes, etc., and then deleting them doesn't help. Messagewaiting will remain on in ...
by Liptonbrisk
02/07/2015
Forum: Community Support
Topic: Audio cutting out intermittently
Replies: 11
Views: 13323

Re: Voice quality is very bad

Hi, I have a paid FPL account and recently the voice quality has become so bad that the caller hears chirpy voice at their end and not able to understand anything. This is likely due to a lack of QoS (are other people in your household using the internet while you're trying to talk on the phone), p...
by Liptonbrisk
02/06/2015
Forum: Community Support
Topic: Message Waiting Indicator not working...
Replies: 32
Views: 47719

Re: Message Waiting Indicator not working...

I once saw this issue with another service provider, not FPL. The workaround was to leave yourself a message, then delete it. Hi, Thank you for trying to help. I've done this about 10 times today. Unfortunately, that doesn't work. A lot of us used to encounter this issue with FPL a few years ago. T...
by Liptonbrisk
02/06/2015
Forum: Community Support
Topic: Message Waiting Indicator not working...
Replies: 32
Views: 47719

Re: Message Waiting Indicator not working...

Hi there, Just a suggestion- have you tried to clear the MWI on your cordless phone? Hi, Thank you for trying to help me. This isn't the issue. I have lots of different phones. Some are corded. They all do the same thing. Message Waiting is being triggered in the adapter (log into ATA and Message W...
by Liptonbrisk
02/06/2015
Forum: Community Support
Topic: voicemail indicator
Replies: 14
Views: 18443

Re: voicemail indicator

maximebeauvais wrote: i have also uncheck the MWIenable and x_MWIenable in my ata in order that this will remove the flashing light but no.
Those are services. Do you want to have Message Waiting service enabled?
Do you want Visual Message Waiting service?

Check = yes
by Liptonbrisk
02/06/2015
Forum: Community Support
Topic: voicemail indicator
Replies: 14
Views: 18443

Re: voicemail indicator

definition of ''messagewaiting'' as per obi100 manual: This is a state rather than a configuration parameter, that indicates if there are any new messages for this subscriber on the service provider’s voicemail system not really sure what that's mean That's what indicates whether FPL believes you h...
by Liptonbrisk
02/06/2015
Forum: Community Support
Topic: Message Waiting Indicator not working...
Replies: 32
Views: 47719

Re: Message Waiting Indicator not working...

lol I'm now suddenly experiencing the same issue. Clearing MessageWaiting in the ATA does nothing. If you wait a few minutes, MW indicator returns, and MessageWaiting will automatically be checked again due to FPL's server saying I have voice mail when I don't (not in the portal either). I'm going t...
by Liptonbrisk
02/04/2015
Forum: General Discussions
Topic: Typical questions a new guy might ask.
Replies: 155
Views: 369560

Re: "preferred" dial plan for the FPL phone service

rlim wrote: Is there a recommendation of an ATA device that is most reliable for this service?
I recommend Obihai ATAs. OBi200 would be a good choice.
by Liptonbrisk
02/04/2015
Forum: General Discussions
Topic: Typical questions a new guy might ask.
Replies: 155
Views: 369560

Re: "preferred" dial plan for the FPL phone service

1. I see on this thread that the name display is not available for incoming calls.. so, only number will be display? just want to confirm. That's not completely true. I'm using Freephoneline. I get Caller ID Name on my incoming calls from other VoIP services, provided Caller ID name is sent (it's n...
by Liptonbrisk
02/04/2015
Forum: Community Support
Topic: My analysis of one-way audio issues
Replies: 45
Views: 90767

Re: My analysis of one-way audio issues

Fongo Support wrote:
Mango wrote:I have asked several FPL reps this question but they did not answer.

No, voip3 is not less secure.
Hi there,

re->I have asked several FPL reps this question but they did not answer.

I believe I replied to you via PM.

Regards,

If you could PM me the answer too, please, that would be great!
by Liptonbrisk
02/04/2015
Forum: Suggestions & Feedback
Topic: Does Freephoneline offer "attended/blind transfer"?
Replies: 3
Views: 8757

Re: Does Freephoneline offer "attended/blind transfer"?

I was wondering if the Freephoneline service offer an "ability" to transfer a call to another caller in progress? Yes, but the feature is handled by the ATA. So you need an ATA that offers that feature. but I wanted to know if there are any "secrets" to "relinquish" a ...
by Liptonbrisk
02/04/2015
Forum: Community Support
Topic: FPL - Incoming Calls all Busy
Replies: 12
Views: 12643

Re: FPL - Incoming Calls all Busy

ckkatan wrote: I reset the ATA box
Oh, I see. Thanks
by Liptonbrisk
02/04/2015
Forum: Community Support
Topic: My analysis of one-way audio issues
Replies: 45
Views: 90767

Re: My analysis of one-way audio issues

I wonder why all the servers aren't configured like voip3.freephoneline.ca?
Doing so would fix all these headaches.

Is voip3 less secure than voip, voip2, and voip4?
by Liptonbrisk
02/04/2015
Forum: Community Support
Topic: FPL - Incoming Calls all Busy
Replies: 12
Views: 12643

Re: FPL - Incoming Calls all Busy

I was able to resolve the issue quickly by forced registration. So, you contacted FPL customer service, and they did a forced registration for you? I am hoping that I don't have to do this from time to time, and might miss "important" calls. That seems possible to me, if the ATA becomes u...
by Liptonbrisk
02/04/2015
Forum: Suggestions & Feedback
Topic: "preferred" dial plan for the FPL phone service
Replies: 6
Views: 11549

Re: "preferred" dial plan for the FPL phone service

and even try cranking the scan quality right up as this may help slow things What that will do (besides improving the resolution or quality of the fax output) is increase the amount of data that needs to be sent and, in turn, fax transmission time, which, logically, doesn't help. The reason transmi...
by Liptonbrisk
02/04/2015
Forum: Suggestions & Feedback
Topic: "preferred" dial plan for the FPL phone service
Replies: 6
Views: 11549

Re: "preferred" dial plan for the FPL phone service

I'm planning to get my own ATA (Analog Telephone Adapter) complete with a VoIP unlock key in the future and I wanted to know - what is the "preferred" dial plan for the FPL (FreePhoneLine) service? As I live in Ontario, I wanted to access the Ontario 511 Road Information service, complete...