Search found 233 matches

by mh1983
05/10/2021
Forum: General Discussions
Topic: I can't download Freephoneline Desktop Application
Replies: 4
Views: 9727

Re: I can't download Freephoneline Desktop Application

The thread is 4 years old now, so I think the OP has probably figured it out and/or moved on. :)

But the Fongo app is not the same as the Freephoneline app/an Android SIP client. They're different services.
by mh1983
04/22/2021
Forum: Community Support
Topic: email from Fongo to upgrade
Replies: 35
Views: 38076

Re: email from Fongo to upgrade

Thanks for addressing the recent email campaign, lipton. I don't recall previous ones saying this outright, though: "The FreePhoneLine platform is no longer updated" My understanding was that the FPL and Fongo backends were the same and kept in sync. Is that not the case? Thanks again and ...
by mh1983
01/28/2021
Forum: Community Support
Topic: Fax support on FPL?
Replies: 10
Views: 12348

Re: Fax support on FPL?

Wow, this went a lot more smoothly than expected! Our HT701 is now hooked into a USB fax modem like this one: https://www.ebay.ca/itm/56K-USB-V-90-V-92-External-Dial-Up-Voice-Fax-Data-Modem-Win-XP-VISTA-7-32-64-Bit/184400889970?hash=item2aef264872:g:JdAAAOSwezVWzbTt. I configured the ATA according t...
by mh1983
01/18/2021
Forum: Community Support
Topic: [Resolved] No Incoming Calls - on voip.freephoneline.ca
Replies: 19
Views: 14877

Re: Scheduled Maintenance Jan.18 and 19, 2021

Thanks for the heads-up! Stay safe, everyone.
by mh1983
01/12/2021
Forum: Community Support
Topic: Fax support on FPL?
Replies: 10
Views: 12348

Re: Fax support on FPL?

Thanks for the insight, Jake! Appreciate it!
by mh1983
01/10/2021
Forum: Community Support
Topic: Fax support on FPL?
Replies: 10
Views: 12348

Re: Fax support on FPL?

Thanks as always! I'll take the plunge and check out a USB fax modem soon.

If I set up our main line as a fax, is there a way to continue to have the option to make calls on the line or can it only be one or the other?
by mh1983
01/05/2021
Forum: Community Support
Topic: Fax support on FPL?
Replies: 10
Views: 12348

Re: Fax support on FPL?

Happy New Year, all!

Sorry to bump an earlier thread, but am starting to look into this setup more earnestly. Any suggestions for USB fax modems? They seem to be readily available but want to make sure I get something that's compatible. Thanks in advance!
by mh1983
08/27/2020
Forum: Community Support
Topic: Fax support on FPL?
Replies: 10
Views: 12348

Re: Fax support on FPL?

Very helpful as always, thank you!
by mh1983
08/27/2020
Forum: Community Support
Topic: Fax support on FPL?
Replies: 10
Views: 12348

Fax support on FPL?

Hi all, hope everyone's keeping safe and well during these strange times. Lately, have had more of a need to send faxes instead of using physical mail to avoid surface contact, unnecessary trips, etc. Was wondering if faxing could technically work on FPL (last I read it wasn't officially supported, ...
by mh1983
10/22/2019
Forum: Community Support
Topic: Several dropped calls
Replies: 1
Views: 2832

Several dropped calls

I'm getting a few dropped calls today. They are all incoming calls. Haven't tried outgoing yet. Anyone seeing similar issues? I'm using the voip4 server and my HT-701 is on the latest firmware. No network topology changes; the ATA is connected to a ddwrt router which hangs off of a standalone cable ...
by mh1983
08/17/2019
Forum: Community Support
Topic: Incoming calls go straight to voice mail
Replies: 30
Views: 33463

Re: Incoming calls go straight to voice mail

No issues with voip4 here! It's set up to get around faulty SIP ALG routing. If it works for you, I say use it.
by mh1983
08/10/2019
Forum: Community Support
Topic: Low bandwidth codec for FPL?
Replies: 3
Views: 4596

Low bandwidth codec for FPL?

Hi, Later this year, my family and I are moving from Ontario to NL. Unfortunately, the only internet option we can procure initially is Teksavvy's 7 mbps down/0.64 mbps up basic DSL. For day to day usage, this is fine, but I'm concerned with it affecting the reliability of our FPL setup. I have us c...
by mh1983
06/26/2019
Forum: Community Support
Topic: email from Fongo to upgrade
Replies: 35
Views: 38076

No support for Free Phone Line email

So I received the following email: fpl-email.png It was a bit concerning to me, so just to be clear: you (Fongo) are just letting us know that FPL is not supported? It's not that FPL is going to disappear? You recommend Fongo Home Phone but for all intents and purposes, FPL will continue to be offer...
by mh1983
05/02/2019
Forum: General Discussions
Topic: Don't live in the free cities to call. Pay per call?
Replies: 2
Views: 7054

Re: Don't live in the free cities to call. Pay per call?

Nope, not to worry. VoIP doesn't work like a traditional line or cell service. So you could use Fongo services in Europe and still make calls to free calling areas of Canada for free. So long as you have some connectivity (WiFi/Data for mobile, ethernet for Fongo Home Phone/FPL), you're good.
by mh1983
04/29/2019
Forum: Tips & Tricks From Seasoned Users
Topic: SMS forwarding?
Replies: 2
Views: 12716

Re: SMS forwarding?

Zigakly wrote:Distracted driving fines are pretty damn steep now...
For good reason! Don't do it!
by mh1983
04/19/2019
Forum: Community Support
Topic: Message waiting Indicator not working
Replies: 2
Views: 9762

Re: Message waiting Indicator not working

Glad it's sorted now and hope it stays that way!
by mh1983
04/04/2019
Forum: Tips & Tricks From Seasoned Users
Topic: How to Connect a Real Corded Phone to freephoneline.ca
Replies: 4
Views: 11378

Re: How to Connect a Real Corded Phone to freephoneline.ca

No, you wouldn't need a Fongo subscription to use Freephoneline. They're both fundamentally the same service, with one major difference: * Fongo Home Phone has a monthly subscription and they provide official support * Freephoneline does not have a monthly subscription (just one time fees: SIP unloc...
by mh1983
12/22/2018
Forum: Community Support
Topic: Will it work?
Replies: 6
Views: 8527

Re: Will it work?

Yes, I stated that earlier: The app itself works no matter where you are, so long as you have WiFi or data on the device. Unlike a traditional voice plan, Fongo doesn't use minutes; per-call, it'll sip internet bandwidth (WiFi) or mobile data, depending on how you're connected. You can now call any ...
by mh1983
12/19/2018
Forum: Community Support
Topic: Will it work?
Replies: 6
Views: 8527

Re: Will it work?

You've hit upon the key difference: Skype is a walled garden, so you either call other Skype users for free or pay a bit extra to call a number -- all numbers would require some type of payment. Someone could call you on Skype, but they'd have to use Skype. With Fongo, you have a Canadian number tha...
by mh1983
12/18/2018
Forum: Community Support
Topic: Will it work?
Replies: 6
Views: 8527

Re: Will it work?

You're talking about the Fongo Mobile app, I presume? The app itself works no matter where you are, so long as you have WiFi or data on the device. Unlike a traditional voice plan, Fongo doesn't use minutes; per-call, it'll sip internet bandwidth (WiFi) or mobile data, depending on how you're connec...
by mh1983
09/25/2018
Forum: Device Configuration Sharing
Topic: FPL with HT-701 (Firmware 1.0.8.2)
Replies: 31
Views: 106954

Re: FPL with HT-701 (Firmware 1.0.8.2)

So far so good. SIP OPTIONS Keep Alive Interval seems to have changed to a default of 30, whereas my guide calls out 20. That's the only difference I've noticed so far. Will monitor a little more before updating the guide.
by mh1983
09/24/2018
Forum: Community Support
Topic: BlackBerry 10 support plans?
Replies: 2
Views: 4624

Re: BlackBerry 10 support plans?

Thanks for your reply! What you say makes sense and I understand Fongo's an Android app that plays well with the Android emulator on BB10. Hoping it'll continue to do so, but given the way BB10 is going and that Fongo doesn't list it on their site any more, I'll treat it as an "enjoy while it l...
by mh1983
09/22/2018
Forum: Device Configuration Sharing
Topic: FPL with HT-701 (Firmware 1.0.8.2)
Replies: 31
Views: 106954

1.0.10.3 released

I see that 1.0.10.3 was released for the 701 and 702 on May 29th (http://firmware.grandstream.com/Release_Note_HT70x_1.0.10.3.pdf). I upgraded my ATA and so far things seem to be working fine with the config I used for 1.0.8.2. I will see how my ATA does over the next few days and report back/update...
by mh1983
09/20/2018
Forum: Community Support
Topic: BlackBerry 10 support plans?
Replies: 2
Views: 4624

BlackBerry 10 support plans?

Looks like the BB10 app store is going to be shut down at the end of 2019. Given that the Fongo app on BB is Android-based, is it fairly safe to say it'll continue to work into 2020? What are Fongo's plans around future BB10 support?
by mh1983
09/18/2018
Forum: Community Support
Topic: Hide Caller ID (*67) not working
Replies: 2
Views: 4121

Re: Hide Caller ID (*67) not working

Thanks for your reply. I opened a case w/ Fongo support, they made a minor adjustment on my account, and now the hide caller ID function is working properly.