Search found 5 matches

by sub0
08/03/2018
Forum: Community Support
Topic: I was charged for local Calgary call
Replies: 7
Views: 8220

Re: I was charged for local Calgary call

Thanks to all who replied.
Just to close off this topic - Yes, the number xxx-310-xxxx was the problem.
So, don't order pizza on your fp phone :D
by sub0
08/02/2018
Forum: Community Support
Topic: I was charged for local Calgary call
Replies: 7
Views: 8220

Re: I was charged for local Calgary call

Thank you!
Have submitted a ticket following the infor you provided. The $0.54 charged for the 25 min call isn't a big deal. Just want to make sure some technical problems don't continue causing local calls within a "free call" city to incur long distant charges going forward.
by sub0
08/02/2018
Forum: Community Support
Topic: I was charged for local Calgary call
Replies: 7
Views: 8220

I was charged for local Calgary call

I have been using freephoneline with an Obihai since 2013. In July I called Calgary utility Enmax's local # 4033102010. Checked my call log today, and noticed freephoneline had charged me for that call, and deducted my worldwide balance. Not able to raise a support ticket as this issue doesn't fall ...
by sub0
01/22/2014
Forum: Community Support
Topic: SIP status became "disconnected" today
Replies: 2
Views: 2772

Re: SIP status became "disconnected" today

I had a problem similar to this recently. Try using this setting in your ATA. SIP=voip2.freephoneline.ca 46jimbo, that worked straight away. :D SIP status on the fpl page now shows "connected". Thank you very much. Perusing the forum, it seems that starting 2014-01-15, a bunch of function...
by sub0
01/18/2014
Forum: Community Support
Topic: SIP status became "disconnected" today
Replies: 2
Views: 2772

SIP status became "disconnected" today

Purchased the voip key on 8-Nov 2013 and used on Obihai110 successfully until today. No incoming and outgoing calls today on freephoneline. Calls still go out on goggle voice just fine on the Obihai. So does shaw phone. No change on the Obihai setup. Checking my account show this: SIP Status: discon...