Search found 27 matches
- 10/17/2010
- Forum: Community Support
- Topic: Oct 6, 2010 Upgrade-Related Bugs
- Replies: 201
- Views: 177083
Re: Oct 6, 2010 Upgrade-Related Bugs
Unfortunately, that requires a jailbreak which I don't want to do. I was successfully using my app prior to the upgrade without any DTMF issues, so hopefully FPL can isolate the issue. What app is this? Acrobits Groundwire. I'm assuming it would be similar for their other app as well, Acrobits Soft...
- 10/17/2010
- Forum: Community Support
- Topic: Oct 6, 2010 Upgrade-Related Bugs
- Replies: 201
- Views: 177083
Re: Oct 6, 2010 Upgrade-Related Bugs
About the DTMF problem: Fring and Nimbuzz can both be used to test an SIp account, but they can NOT be used to test DTMF as both apps have their problems with it. Their respective forums are full of users requesting better DTMF functions. The only app that I've used on iPhone successfully for sip w...
- 10/15/2010
- Forum: Community Support
- Topic: Oct 6, 2010 Upgrade-Related Bugs
- Replies: 201
- Views: 177083
Re: Oct 6, 2010 Upgrade-Related Bugs
can you maybe switch applications and try this one ?? http://www.fring.com/download/iphone/ I heard you can use this for any voip carrier Interestingly, Fring gives the exact same results. FPL voicemail works for key presses, but other automated systems do not. The two non-FPL numbers I've tried ar...
- 10/15/2010
- Forum: Community Support
- Topic: Oct 6, 2010 Upgrade-Related Bugs
- Replies: 201
- Views: 177083
Re: Oct 6, 2010 Upgrade-Related Bugs
Sorry I'm not sure what you mean by trying another provider. I don't have any other VoIP accounts.zombie999 wrote:Interesting. Can you try another provider to isolate the issue with your device?
- 10/15/2010
- Forum: Community Support
- Topic: Oct 6, 2010 Upgrade-Related Bugs
- Replies: 201
- Views: 177083
Re: Oct 6, 2010 Upgrade-Related Bugs
Here are a few other screen shots to provide some context on my current settings. Please note that prior to the FPL upgrade I had DTMF working without any problems, so while I appreciate everyone suggesting that I change my codecs, I don't think it should be necessary.
- 10/15/2010
- Forum: Community Support
- Topic: Oct 6, 2010 Upgrade-Related Bugs
- Replies: 201
- Views: 177083
Re: Oct 6, 2010 Upgrade-Related Bugs
@Funkytown: what app is that?Funkytown wrote:
- 10/15/2010
- Forum: Community Support
- Topic: Oct 6, 2010 Upgrade-Related Bugs
- Replies: 201
- Views: 177083
Re: Oct 6, 2010 Upgrade-Related Bugs
Does anyone at FPL have anything to say about my DTMF bug report? Set you codec to G711u and DTMF mode to INBAND.' Edit: checked your other posts and looks like you don't have INBAND as option. Then try AUDIO or AUTO if you have that. Using the G711u codec and setting the DTMF mode to "audio&q...
- 10/15/2010
- Forum: Community Support
- Topic: Oct 6, 2010 Upgrade-Related Bugs
- Replies: 201
- Views: 177083
Re: Oct 6, 2010 Upgrade-Related Bugs
Same issue with those settings. Key presses work with FPL voicemail but no other automated system I call in to.Funkytown wrote: Take out (disable) audio and rfc and leave ONLY "SIP INFO" for (enable)
- 10/15/2010
- Forum: Community Support
- Topic: Oct 6, 2010 Upgrade-Related Bugs
- Replies: 201
- Views: 177083
Re: Oct 6, 2010 Upgrade-Related Bugs
Two suggestions for the dtmf problem: 1. Try moving the RFC item to the top of the enabled list. 2. Try the "all enabled" function just to see. Also, what is your outgoing audio codec? The "in audio" dtmf method can only work with certain codecs. With those settings I can get th...
- 10/15/2010
- Forum: Community Support
- Topic: Oct 6, 2010 Upgrade-Related Bugs
- Replies: 201
- Views: 177083
Re: Oct 6, 2010 Upgrade-Related Bugs
Here is a screenshot Funkytown:Funkytown wrote:can you post a picture of this setting on here from your Voip ATA, so I can take a look at what options are there?kakgungor wrote:Does anyone at FPL have anything to say about my DTMF bug report?
Thanks
- 10/15/2010
- Forum: Community Support
- Topic: Oct 6, 2010 Upgrade-Related Bugs
- Replies: 201
- Views: 177083
Re: Oct 6, 2010 Upgrade-Related Bugs
Does anyone at FPL have anything to say about my DTMF bug report?
- 10/14/2010
- Forum: Community Support
- Topic: Oct 6, 2010 Upgrade-Related Bugs
- Replies: 201
- Views: 177083
Re: Oct 6, 2010 Upgrade-Related Bugs
I have the options of: audio, SIP INFO, and RFC 2833 with my ATA. im using this and it works SIP INFO @Funkytown, using SIP INFO I can get the FPL voicemail to accept my key presses, however if I call another number (such as TD EasyLine) it does not recognize the key presses. Does SIP INFO work for...
- 10/13/2010
- Forum: Community Support
- Topic: Oct 6, 2010 Upgrade-Related Bugs
- Replies: 201
- Views: 177083
Re: Oct 6, 2010 Upgrade-Related Bugs
I'm not sure if this is being reported elsewhere, but as of yesterday my FPL account does not seem to be responding properly to key presses when calling in to an automated system. I am even having problems with the PFL voicemail system not recognizing my key presses. Did the upgrade affect the DTMF ...
- 08/16/2010
- Forum: General Discussions
- Topic: DTMF does not work on incoming calls
- Replies: 55
- Views: 45354
Re: DTMF does not work on incoming calls
A conclusion (not a resolution) has been reached: 1. The soft-switch requests G711u on incoming calls for our service, as it is among the best of quality, and most reliable codec for use with our service - It has also been proven to fail the least. 2. **Officially**, freephoneline only supports G71...
- 08/12/2010
- Forum: Device Configuration Sharing
- Topic: Siphon for iPhone
- Replies: 10
- Views: 16361
Re: Siphon for iPhone
Is it possible to get this app for an iPhone that isn't jailbroken?
- 08/12/2010
- Forum: General Discussions
- Topic: DTMF does not work on incoming calls
- Replies: 55
- Views: 45354
Re: DTMF does not work on incoming calls
I respect that you are busy, but please don't discard this. Forget about answering machine, PBX or anything else. In reviewing all replies to my posts, I see I haven't made myself clear. Only 3 things involved: a PSTN caller, FPL and a SIP hardphone with using a config file. I refer to 101 which is...
- 08/06/2010
- Forum: Device Configuration Sharing
- Topic: Configuring SIP Client on iPhone/iPod Touch
- Replies: 27
- Views: 40573
Re: Configuring SIP Client on iPhone/iPod Touch
I installed the G729 codec. It seems to work properly with outgoing calls, but on an incoming call, the G711 (u-Law) codec is selected instead. I have set G729 as the first choice, but it is never used for incoming calls. Is this something controlled by FPL that can be switched? That is a good ques...
- 08/04/2010
- Forum: Device Configuration Sharing
- Topic: Configuring SIP Client on iPhone/iPod Touch
- Replies: 27
- Views: 40573
Re: Configuring SIP Client on iPhone/iPod Touch
FPL-Steve or Admin,
Any chance either of you might have some advice on the G.729 codec issue or the DTMF settings?
Any chance either of you might have some advice on the G.729 codec issue or the DTMF settings?
- 08/02/2010
- Forum: Device Configuration Sharing
- Topic: Configuring SIP Client on iPhone/iPod Touch
- Replies: 27
- Views: 40573
Re: Configuring SIP Client on iPhone/iPod Touch
Another issue I've been having is with the DTMF settings. If I call in to the FPL voicemail system, my key presses are accepted without any problem. However, if I call my landline and press number keys on the softphone, I cannot hear them on the landline phone. Similarly, if I call my bank's automat...
- 08/02/2010
- Forum: Device Configuration Sharing
- Topic: Configuring SIP Client on iPhone/iPod Touch
- Replies: 27
- Views: 40573
Re: Configuring SIP Client on iPhone/iPod Touch
I installed the G729 codec. It seems to work properly with outgoing calls, but on an incoming call, the G711 (u-Law) codec is selected instead. I have set G729 as the first choice, but it is never used for incoming calls. Is this something controlled by FPL that can be switched?
- 08/02/2010
- Forum: General Discussions
- Topic: iphone app for voicemail checking
- Replies: 2
- Views: 3669
Re: iphone app for voicemail checking
Cool app, thanks for sharing. Are you planning to add support for other voicemail e-mail formats?
- 08/02/2010
- Forum: Fongo Announcements
- Topic: New FollowMe Management Module
- Replies: 28
- Views: 38248
Re: New FollowMe Management Module
Is there any way to have the maximum time before voicemail increased to say 45 seconds or 60 seconds? When using FPL on a mobile device, there is a lag between getting a call notification message and launching the softphone app which then answers the call (this is for cases when the softphone isn't ...
- 07/31/2010
- Forum: Device Configuration Sharing
- Topic: Configuring SIP Client on iPhone/iPod Touch
- Replies: 27
- Views: 40573
Re: Configuring SIP Client on iPhone/iPod Touch
@bridonca: are you sure that FPL works in both directions using G.729a? I've seen some comments on the forum that it actually only works in one direction (i.e. outgoing voice). I'm very new to all this VOIP technology so I am not sure what to believe. Also, you mention G.711 u-Law in two places in y...
- 07/31/2010
- Forum: Device Configuration Sharing
- Topic: Configuring SIP Client on iPhone/iPod Touch
- Replies: 27
- Views: 40573
Re: Configuring SIP Client on iPhone/iPod Touch
Perhaps someone can provide me with the best codec(s) to use (keeping in mind the bandwidth vs. quality trade-off). Here are the codec options for the Acrobits SIP Phone app: iLBC G.711 u-Law G.711 a-Law G.722 GSM G.729a (this is an optional codec that can be purchased) The app allows me to order th...
- 07/31/2010
- Forum: Device Configuration Sharing
- Topic: Configuring SIP Client on iPhone/iPod Touch
- Replies: 27
- Views: 40573
Configuring SIP Client on iPhone/iPod Touch
I am using the Acrobits SIP Softphone app on an iPod Touch, but am I having a few problems getting my FPL account set up and working properly on it. I purchased the config file and have been able to make a call to and from the device, but at times it does not seem to recognize the audio from the oth...