Fast response. Sent in a ticket regarding VOIP disconnecting very frequently. They found the problem and remotely updated the settings on the ATA device.
Great experience.
Search found 3 matches
- 05/20/2014
- Forum: Suggestions & Feedback
- Topic: Feedback on technical support
- Replies: 22
- Views: 64180
- 05/02/2014
- Forum: Community Support
- Topic: Connectivity issues
- Replies: 1
- Views: 3873
Re: Connectivity issues
issue has been resolved for now with settings. will continue to monitor
- 05/01/2014
- Forum: Community Support
- Topic: Connectivity issues
- Replies: 1
- Views: 3873
Connectivity issues
Hello, I've been with freephoneline for a couple of years now and we seen to be having connectivity issues more often now as time passes by. The past couple of months, we lose the home phone every other day. Our device is the Grandstream HandyTone-286 and info below from the device config: Product M...