Search found 37 matches
- 07/23/2019
- Forum: Community Support
- Topic: can not make the calls to China Mainland, country code 86
- Replies: 3
- Views: 5150
Re: can not make the calls to China Mainland, country code 8
called 3 times, connected the 3rd time, but only for about 10 seconds, then it was cut off.
- 07/23/2019
- Forum: Community Support
- Topic: can not make the calls to China Mainland, country code 86
- Replies: 3
- Views: 5150
Re: can not make the calls to China Mainland, country code 8
the problem still persists, reason "480".
- 07/09/2019
- Forum: Community Support
- Topic: can not make the calls to China Mainland, country code 86
- Replies: 3
- Views: 5150
can not make the calls to China Mainland, country code 86
saw the smiliar posts in other thread, i'm in a rush right now so don't have the time to fill in the detailed support form. opened this new thread just hope to get the attention, seems the problem has lasted at least a week by now. (there was a report on July 2nd). to other countries, it's ok. I hav...
- 12/31/2018
- Forum: Device Configuration Sharing
- Topic: port scanning call after switching cable company, pls help
- Replies: 6
- Views: 7484
Re: port scanning call after switching cable company, pls he
thank you so much for your very detailed help, Liptonbrisk. I honestly didn't expect get any response before 2019. will follow the steps try to fix the problem in 2019.
wish you a wonderful 2019.
wish you a wonderful 2019.
- 12/31/2018
- Forum: Device Configuration Sharing
- Topic: port scanning call after switching cable company, pls help
- Replies: 6
- Views: 7484
Re: port scanning call after switching cable company, pls he
thank you very much for your detailed help. somehow I could not login to my router, tried 192.168.0.1 and 1.1 and tplinkwifi.net, came an error page, showing "router not in the network", but what's weird is, I plugged the router into the modem, i could still use the wifi on router. And whe...
- 12/30/2018
- Forum: Device Configuration Sharing
- Topic: port scanning call after switching cable company, pls help
- Replies: 6
- Views: 7484
port scanning call after switching cable company, pls help
device: obi 100\ modem: Hitron, model: CGN3ACSMR OS: windows 10 pro, 64-bit I just switched from Teksavvy to Rogers today, and get those annoying port scanning calls again. I plugged the cable into the modem directly instead of the router (I used the TP-LINK Archer 3200 router before with teksavvy)....
- 09/04/2017
- Forum: Community Support
- Topic: how to check call logs beyond 2 months?
- Replies: 3
- Views: 4570
how to check call logs beyond 2 months?
after I login freephoneline.ca, I could only check the call logs for current and previous month, is there anyway I could check for last 12 months or last 6 months?
- 06/27/2016
- Forum: Community Support
- Topic: suddenly no incoming calls this morning
- Replies: 5
- Views: 5925
Re: suddenly no incoming calls this morning
Glad things are working for you again. I had this issue yesterday, too. it doesn't work now. I tried every day in last couple of days, it seemed always having problem in the morning, and worked in late afternoon or night. have you tested yours? i see you are not using obi100, so it probably not the...
- 06/24/2016
- Forum: Community Support
- Topic: suddenly no incoming calls this morning
- Replies: 5
- Views: 5925
Re: suddenly no incoming calls this morning
I have not done anything to it since my last post. it was the same up to this morning, but just now it worked, I could receive the call. totally weird!
- 06/22/2016
- Forum: Community Support
- Topic: suddenly no incoming calls this morning
- Replies: 5
- Views: 5925
Re: suddenly no incoming calls this morning
I just tried *73, same thing. I also tried this morning following the steps on Obi website, http://www.obihai.com/support/troubleshooting/sg/inc, and my SIP ALG was disabled, reboot the obi and router, it was OK for the first call from skype, then again when I called from office at noon it went stra...
- 06/22/2016
- Forum: Community Support
- Topic: suddenly no incoming calls this morning
- Replies: 5
- Views: 5925
suddenly no incoming calls this morning
outgoing calls to local numbers are ok, but when I tested calling from my cell it immediately went to voice mail, no ring tone, "the person you trying to reach is unavailable..." it worked fine for about a week since I configured it following the OBi100 guide here, didn't do anything to it...
- 06/21/2016
- Forum: Community Support
- Topic: can NOT call 800/877/866 or domestic long distance
- Replies: 4
- Views: 4744
Re: can NOT call 800/877/866 or domestic long distance
i'm sorry, what's my "ATA", is that my phone, say VTech or the modem, obi100? if it's the obi100, I don't have user guide and I configured following strictly the guide posted on this forum. even more strange is I tried call the same local 647 number couple of times today, sometimes OK some...
- 06/21/2016
- Forum: Community Support
- Topic: can NOT call 800/877/866 or domestic long distance
- Replies: 4
- Views: 4744
Re: can NOT call 800/877/866 or domestic long distance
I used to be able to call free numbers of credit cards at least. but after re-configure my obi100 following the guide here, could not even call credit cards companies. and it's very strange I could make international long distance call to Europe and Asia, but not domestic long distance calls.
- 06/21/2016
- Forum: Community Support
- Topic: can NOT call 800/877/866 or domestic long distance
- Replies: 4
- Views: 4744
can NOT call 800/877/866 or domestic long distance
tried call over a week period to various free numbers, 877 for staples, 866 for amazon, and 800 free numbers, all ended up with busy signal, same with domestic long distance number to Ottawa and Vancouver. However, i can get through all those numbers by skype or google voice at the same time. Intern...
- 06/06/2016
- Forum: Community Support
- Topic: rejected by the service provider reason 484
- Replies: 7
- Views: 7424
Re: OBi100 Setup Guide
The digit map was wrong in the PDF, instead of 011xxxxxxxxxxxx. it should be 011xx. or you can't make international calls to some countries that take 011 + 10 digit phone#. "wrong" might not be the accurate word, I figured that digitmap depends on which router you use. the router I'm usin...
- 06/06/2016
- Forum: Community Support
- Topic: kept telling me my sip password is not right?
- Replies: 4
- Views: 4988
Re: kept telling me my sip password is not right?
(911|[2-‐9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|*98|[6-‐7]x*xxxxxxxxxxx.) I solved the problem, not sure if it's permanent, by adding 1 "x" to each of those "x" sets, a solution I found by googling. The above was the digitmap given in PDF guide posted on the forum, I guess it...
- 06/06/2016
- Forum: Community Support
- Topic: kept telling me my sip password is not right?
- Replies: 4
- Views: 4988
Re: kept telling me my sip password is not right?
thank you Jake, I just did copy & paste from SipSettings and reboot obi100, double checked that I do have the initial 1, but I get rejected "reason 484".
- 06/05/2016
- Forum: Community Support
- Topic: kept telling me my sip password is not right?
- Replies: 4
- Views: 4988
Re: kept telling me my sip password is not right?
reset obi100 and followed the obi100 set-up guide step-by-step 3 times, all got the same message "that password was not valid". I tried another password (which is very unlikely because I had the password written down on paper, but I tried anyway), this time I got the message "rejected...
- 06/05/2016
- Forum: Community Support
- Topic: kept telling me my sip password is not right?
- Replies: 4
- Views: 4988
kept telling me my sip password is not right?
I joined FPL in May, 2014 and bought an SIP ID and Password then. I just reconfigured my obi100 following the guide on this forum, and was told my password was not right. "That password is not valid". (I wrote down my SIP ID, i.e. my phone number, and the password on paper) . I don't know ...
- 06/05/2016
- Forum: Community Support
- Topic: rejected by the service provider reason 484
- Replies: 7
- Views: 7424
Re: OBi100 Setup Guide
Credits to cyberic68, thank you for your help. The attached PDF will help you set up your OBi100 device from scratch. It is a known working configuration so if you are having troubles with your OBi100 reset back to defaults and follow this guide. I followed this guide step-by-step, however, after c...
- 01/31/2015
- Forum: Community Support
- Topic: "network status:ip not available. reason: 00"?
- Replies: 2
- Views: 2955
Re: "network status:ip not available. reason: 00"?
thank you very much, Liptonbrisk. my bad. it was one of my naughty cats pulled out the cable out and I didn't notice it until you reminded me. my cables are a mess behind computers. sorry for false alarm.
- 01/31/2015
- Forum: Community Support
- Topic: "network status:ip not available. reason: 00"?
- Replies: 2
- Views: 2955
"network status:ip not available. reason: 00"?
can't make or take phone calls since this afternoon suddenly. the light of phone jack on my obi100 blinked during last couple of hours couple of times, very briefly. no light on phone jack now. is the network down or just me? just bought $10 credits yesterday, please help.
- 11/29/2014
- Forum: Community Support
- Topic: port scanning calls getting unbearable, please help
- Replies: 1
- Views: 2397
port scanning calls getting unbearable, please help
In last 30 minutes, I got 8 port scanning calls. More than 15 in last hour. The number showed up as 1004, 1001, as100, as1004, 106 etc. I have not changed any settings since I set up FPL. The similar situation happened 3 or 4 times before. I remembered I reported here and someone here told me it was...
- 09/12/2014
- Forum: Community Support
- Topic: service down or just me :)?
- Replies: 577
- Views: 728083
can not call some 905 number (long distance)
I dialed 1 + 905, and kept getting message "this is a long distance call, please dial 1 or 0 as well as the number you are calling". I tried 1+, 0+, 01+ 905, when I triled 0+, 01+ the message was "not covered by Telus...". Anyone could give me a hint or how to solve this. Thank y...
- 07/17/2014
- Forum: Community Support
- Topic: can't hear other side voice when make call or receive call
- Replies: 341
- Views: 853645
Re: can't hear other side voice when make call or receive ca
can NOT dial some 800, 877 numbers of credit cards, staples, etc. Keep getting the messages like "the number you dialed can not be reached from your area". Hi there, Can you please reset device to factory defaults and reconfigure it as per below? http://forum.fongo.com/viewtopic.php?f=15&...