Search found 29 matches

by sinister.groupon
12/08/2015
Forum: Community Support
Topic: Phone Number Porting Timelines
Replies: 3
Views: 4430

Re: Phone Number Porting Timelines

Looks like something unclogged in the pipes, just got an email saying the porting will be completed tomorrow. 14 days exactly to the hour. Friend of mine will be completed on Friday, also 14 days to the hour.
by sinister.groupon
12/07/2015
Forum: Community Support
Topic: Phone Number Porting Timelines
Replies: 3
Views: 4430

Phone Number Porting Timelines

From the site we actually have 2 porting timelines according to the FAQ: http://support.freephoneline.ca/entries/22907143-Keep-your-current-phone-number-porting- "Phone number transfers typically up to 5-7 days to complete." "Phone number transfers typically up to 14 days to complete....
by sinister.groupon
07/17/2015
Forum: Community Support
Topic: Using up world credits for local (310xxxx) calls
Replies: 5
Views: 5287

Re: Using up world credits for local (310xxxx) calls

That worked, and by worked, I mean I didn't get charged. <mynumber> 14163102355 0:03 Jul 17, 2015 7:45:21 PM Jul 17, 2015 7:45:24 PM Normal call clearing CANADA $ 0.00 While it seems that I need to make an awesome call plan to append 416 to any 310xxxx call, this whole thing doesn't make sense to me...
by sinister.groupon
07/17/2015
Forum: Community Support
Topic: Using up world credits for local (310xxxx) calls
Replies: 5
Views: 5287

Re: Using up world credits for local (310xxxx) calls

310 is an area code for Los Angeles County. If you dial 1-416-310-2355 where 416 is your area code, does the call go through? If yes, you could add the following sequence to your dial plan: <310:1416310>xxxx Hey Mango. Thanks for your suggestion, it worked and you owe me $0.06. Worked being I added...
by sinister.groupon
07/17/2015
Forum: Community Support
Topic: Using up world credits for local (310xxxx) calls
Replies: 5
Views: 5287

Using up world credits for local (310xxxx) calls

Was just wondering where my world credits are going to... <fpl feedback> You should likely get a email report at the end of the month with the calls which are deducting credits since these are charges, rather than me plowing through the call logs. Even better it should email you instantly when the c...
by sinister.groupon
07/12/2015
Forum: Community Support
Topic: Adapter g.722 capable
Replies: 3
Views: 3841

Re: Adapter g.722 capable

Just tried this on my BlackBerry using the Taki App. I turned off all the codecs except for g722. When I placed the call I got an error 'unsupported media type'.
by sinister.groupon
07/08/2015
Forum: Community Support
Topic: International call Dial Plan for PAP2T
Replies: 3
Views: 4018

Re: International call Dial Plan for PAP2T

Not sure if that's fully correct but it looks like you are on the right track. For anyone searching these forums in the future, from 'what is a Voip dial plan': < : >   Subsequence Substitution A sub-sequence of keys (possibly empty) can be automatically replaced with a different sub-sequence when y...
by sinister.groupon
07/05/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 729065

Re: service down or just me :)?

Learned something new. Guess that's like the SPA122.
by sinister.groupon
07/05/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 729065

Re: service down or just me :)?

f_laplante wrote:
Mango wrote: Since my ATA is before my router, i guest there should not be problem with the router...

other idea?
I am not sure I understand what your network topology looks like. How is the Grandstream infront of your router?
by sinister.groupon
07/04/2015
Forum: Community Support
Topic: Adapter g.722 capable
Replies: 3
Views: 3841

Re: Adapter g.722 capable

Their preferred codes are g711 and g729, while that doesn't limit the codecs to just those two for FPL I highly doubt that they support g722. Hardware availability looks lacking so there wouldn't be much incentive to add support for HD audio.
by sinister.groupon
06/29/2015
Forum: Community Support
Topic: Blocking calls on the ATA or on FPL site
Replies: 1
Views: 2580

Re: Blocking calls on the ATA or on FPL site

I found an old post that suggesting blocking right on the phone. Apparently any phone made in the last 5 years has this. My new phone apparently doesn't have this option.

Is it safe to say there is no way to block calls? Anyone? Fongo staff?
by sinister.groupon
06/29/2015
Forum: Community Support
Topic: Support Request
Replies: 3
Views: 3857

Re: Support Request

While I wouldn't give out any account or phone information, can you provide more details about what you mean wrt 'going down'? Hardware information would be good too.
by sinister.groupon
06/23/2015
Forum: Community Support
Topic: Have to switch between SIP servers more often lately
Replies: 8
Views: 8694

Re: Have to switch between SIP servers more often lately

I thought that would still support it with the "Prefer Primary SIP Server: ON". It will only fail over to the secondary if registration fails, and once registration expires on the secondary it will try go back to the primary.
by sinister.groupon
06/23/2015
Forum: Community Support
Topic: Blocking calls on the ATA or on FPL site
Replies: 1
Views: 2580

Blocking calls on the ATA or on FPL site

Anyway to do this without blocking the individual numbers right on the phone? Is there an incoming number regex that can be added on the GS HT701? Not seeing anything obvious on the FPL site atm.
by sinister.groupon
06/23/2015
Forum: Community Support
Topic: Have to switch between SIP servers more often lately
Replies: 8
Views: 8694

Re: Have to switch between SIP servers more often lately

Contrary to the suggested settings on the HT701 I have been using:

Primary SIP Server: voip
Secondary SIP Server: voip2
Prefer Primary SIP Server: On

I think the Suggested Settings should be updated to match.
by sinister.groupon
06/19/2015
Forum: Community Support
Topic: Want to RE join Freephoneline
Replies: 4
Views: 4717

Re: Want to RE join Freephoneline

Did you port your number over to your ISP? i.e. is this the same number that you had with FPL? Or did the ISP give you a new different number?
by sinister.groupon
06/19/2015
Forum: Community Support
Topic: [SOLVED]Issues with moving the ATA from a Switch to Router
Replies: 2
Views: 3181

Re: [SOLVED]Issues with moving the ATA from a Switch to Rout

Thanks Mango. Looks like you were right. This likely had something to do with the fact that I hot swapped out the modem/router and the network topology while the switch, DHCP server and DNS servers stayed running. I tired it against last night with "NAT Mapping Enable" and it works just fi...
by sinister.groupon
06/17/2015
Forum: Community Support
Topic: Reset SIP Password
Replies: 2
Views: 3444

Re: Reset SIP Password

'Not secure' based on gut feeling or is there some piece of software or an ATA indicating as such?
by sinister.groupon
06/17/2015
Forum: Community Support
Topic: [SOLVED]Issues with moving the ATA from a Switch to Router
Replies: 2
Views: 3181

[SOLVED]Issues with moving the ATA from a Switch to Router

Not for the faint of heart... My modem is the SmartRG 505, and to it I have a switch hooked up (Cisco SG102-24). The ATA (Cisco SPA122) was hooked up to the switch and using the FPL Suggested settings (from the Forum). Life was smiles and sunshine. Due to the recent configuration changes, I had to m...
by sinister.groupon
06/17/2015
Forum: Community Support
Topic: [SOLVED]No inbound audio on ported number, different acco...
Replies: 6
Views: 5714

Re: [SOLVED]No inbound audio on ported number, different acc

I cannot think of anything Rogers could have done to change your situation - particularly your problems with outgoing calls. Most likely it was a coincidence that someone at Fongo fixed your account around the time you called Rogers. Even if the port had not completed successfully, this would not h...
by sinister.groupon
06/17/2015
Forum: Community Support
Topic: No incoming calls, goes to voicemail
Replies: 1
Views: 2498

Re: No incoming calls, goes to voicemail

If you are not in charge of the internet, and clearly there are multiple PCs in the house, how can you confirm that you have no "firewalls" enabled?
by sinister.groupon
06/17/2015
Forum: Community Support
Topic: [SOLVED]No inbound audio on ported number, different acco...
Replies: 6
Views: 5714

Re: [SOLVED]No inbound audio on ported number, different acc

Looks like Mango is highly curious so for the users still with us: Number was ported Monday morning. I called Rogers to confirm, and they did. Tried to setup the number on Taki for BB10 and was having audio issues. The home number did not ring at all anymore using the Rogers equipment. In fact there...
by sinister.groupon
06/17/2015
Forum: Community Support
Topic: No inbound ringback - new RogersCGN3ACR modem
Replies: 9
Views: 7876

Re: No inbound ringback - new RogersCGN3ACR modem

For anyone actually searching though these posts one day, I would not recommend DMZ for this.
by sinister.groupon
06/16/2015
Forum: Community Support
Topic: [SOLVED]No inbound audio on ported number, different acco...
Replies: 6
Views: 5714

Re: No inbound audio on ported number, different account wor

Looks like a gong show with Rogers porting. Had to call back Rogers to release the number they stated as being fully ported yesterday. Then had to call back again (yes 3rd time) to do it for real after they stated that it was good to go today. Is Rogers being intentionally problematic here? It's not...