Fongo Community Forums

Same interrogation here... and no announcement on web site. Seems like everything is as usual!!?!

I have receive a email from Fongo saying to move on to Fongo 4,95$ per month service. They argued they will no more support this service (see image capture of this image attached to this message. I’m quite sure I DON’T understand what will happens after April 19th? No where on free phone line.ca the...

Bonjour, j’ai reçu un courriel de Fongo m’annonçant que je devrais rapidement porter mon numéro de téléphone vers le service payant à 4,95 dollars par mois de Fongo. Il m’informe qu’il n’y aura plus de soutien technique à faire pour ce service gratuit. Y avait-il vraiment un soutien technique, autre...

But if your internet service drops every 5 days (log in to your modem to check), that's an issue between your modem and Teksavvy. In that case, contact Teksavvy. If the modem does have internet connectivity (doesn't drop every 5 days), then perhaps your problem will go away if you use your Apple ro...

I have difficulty with my ATA for 2 months now. I have factory reset it, drop tektalk account as Fx1 and now have Fx1 and 2 on freephoneline.ca SIP : now my internet connection drop completely every 4-5 days (ATA without connection, phone not registered and no internet over the router...). Whan I re...

Bonjour, j'ai expérimenté l'usage du 911 cette semaine et les délai sont très court, la répartitrice bilingue transfert l'Appel en moins de 20 secondes au bon service après avoir confirmé l'adresse. Étrangement depuis ce matin, je suis NOT REGISTERED et je me demande si ce n'ESt pas ce frais de 35 $...

Mon compte demeurait NOT REGISTERED depuis 2016-08-16 en matinée. Mes recherches ont trouvé la solution ci-dessous : https://support.fongo.com/home (copie du message dans le haut de la page en rouge! 2016-08-16) TUESDAY AUGUST 16, 2016 NOTICE: HOME PHONE users, if you are experiencing issues with yo...

OTHER PROBLEM - JUST START 2016-08-16 : FOUND SOLUTION HERE = https://support.fongo.com/home TUESDAY AUGUST 16, 2016 NOTICE: HOME PHONE users, if you are experiencing issues with your service, before submitting a support ticket, please unplug your phone adapter from power for 2 minutes, then plug it...

SAME PROBLEM : FOUND SOLUTION HERE = https://support.fongo.com/home TUESDAY AUGUST 16, 2016 NOTICE: HOME PHONE users, if you are experiencing issues with your service, before submitting a support ticket, please unplug your phone adapter from power for 2 minutes, then plug it back in to restore servi...

I'm also unable to create an account to fongo works... in the last month.

j'appel d'un centre hospitalier (CHUM) via leur voip a ma ligne freephoneline du domicile et l'appel rentre toujours. Jamais rencontré ce type de problème. J'aurais en effet pensée au blocage de numéro comme lustucru.
pas d'autre idée...

Hello; thank you for the PM. I'm sorry I don't know what's wrong. We can try some general troubleshooting. Earlier I told you to use voip2. Now please set your Primary SIP Server to voip4.freephoneline.ca:6060 X Please set Local SIP Port to 26913 X Please set Use Random Port to No, if it is not tha...

T Please try logging out and closing the desktop application. Verify that your Register Expiration is 60 and let us know what it was if it was not. Finally, try to change your Primary SIP Server from voip.freephoneline.ca to voip2.freephoneline.ca, or vice versa. Let us know if that works. logging ...

Modem thomson DCM 475 LAN → WAN : Grandstream ht502 → WAN : Airport extreme : HAT –DHCP My Fx port 1 is configure with tektalk - this phone line is registered and works just fine My Fx port2 is configure with freephone line SIP - not registered since 2015-07-01 I look at : Difference in the configur...

Modem thomson DCM 475 LAN → WAN : Grandstream ht502 → WAN : Airport extreme : HAT –DHCP My Fx port 1 is configure with tektalk - this phone line is registered and works just fine My Fx port2 is configure with freephone line SIP - not registered since 2015-07-01 I look at : Difference in the configur...

OUPS! I did not notice it was for SPA1001 FXS VoIP Phone Adapter... you don't have the LAN output! Quand le son de l'autre personne ne revient pas : c'est habituellement les réglages firewall qui block les ports entrants : désolé trop compliqué pour moi! //////SETUP MODEM – ATA – ROUTER Coax cable I...

Interresting discussion. My system also go down once in 4-6 week and it often happens when I'm out of for more than 24h... Il arrive environ une fois par 6 semaines qui le système téléphone s'interrompe dans le 2e logement et on reset les modem, ATA et router en même temps et tout se replace. Un min...

Can Fongo Staff confirm that the 911 service is not blocked without $35 in the account? Please and Thank You. Correct. You do not need to have a $35 balance to place a call to 911. Pour mes confrères francophone, nous n'avons pas à avoir d'argent ou de carte de crédit active pour que l'appel au 911...

Bonjour, j’ai beaucoup cherché à configurer mon système VoIP avec le matériel ci-dessous, utilisant deux lignes 1) Telktalk 10$/mois et 2) Freephoneline.ca (frais unique de 50+25$ puis +/-0$/mois). La configuration des ports entrants (et donc le son qui rentre) dans l'interface airport et avec les i...

Configuring-FX-port-2-Grandstream-ATA-for-Freephoneline-ca-and-Double-NAT-error-problem-solving FR Bonjour, j’ai beaucoup cherché à configurer mon système VoIP avec le matériel ci-dessous, utilisant deux lignes 1) Telktalk 10$/mois et 2) Freephoneline.ca (frais unique de 50+25$ puis +/-0$/mois). Voi...