Fongo Community Forums

Mango, your suggestion of checking User tab eventually led it to work! Thank you! It's not the DND or call forwarding. Both are fine. It's the ring setting that does the trick. I checked both User 1 tab and User 2 tab. I first changed default ring from "1" to "5" in User 2 tab (L...

Thank you, Jake and Mango, for your posts. Very helpful. I have two lines. Both work except one problem: incoming call to Line 1 rings only once (not even complete, while my FPL setting is 5 rings before voicemail) and then goes right to voicemail before I have the time to pick up the phone. When I ...

Hello, I ported my two current numbers to Freephoneline end of last month, but still have not received any email confirming whether the numbers have been successfully ported. It's almost 3 weeks now. I wonder what that means, or is there anywhere in my online account I can check the status or progre...

Thanks again, Jake, will do and let you know how it goes. One more question relating to using freephoneline on desktop. I used the desktop application with no problems until when Fongo took over freephoneline. All of a sudden the desktop application stopped working properly, when I dial out, I can't...

Hi Jake, the 2 emails I got are both payment confirmation and nothing else. But that's ok, as I can now see the info online. Thanks again for directing me there. I guess I have to wait for my phone numbers to be ported successfully before I can proceed with any configuration.

Thank you very much, Jake. I checked both inbox and spam folder, all I got were just order confirmation and invoice, but there's no SIP file attachment in either email. I ordered two SIP files as I intend to keep the two phone lines I now have with a different company. Neither do I see the file at m...

I paid for the SIP file two days ago and wonder when I will receive it. -JK