Search found 22 matches

by marieneige
03/19/2017
Forum: Device Configuration Sharing
Topic: Linksys Adapter PAP2 screams
Replies: 1
Views: 4004

Linksys Adapter PAP2 screams

Hi just wondering if any of you might know what is causing this. As soon as I inter the power cord in the phone adapter is starts screaming (long continus beep). It doesn't change if I remove the phone cord or the ethernet cable. No red light.

Thank you!
by marieneige
11/25/2015
Forum: Community Support
Topic: How to find wich email account is links with phone number
Replies: 3
Views: 4707

Re: How to find wich email account is links with phone numbe

How can I recover the management of my phone line?
by marieneige
11/23/2015
Forum: Community Support
Topic: How to find wich email account is links with phone number
Replies: 3
Views: 4707

How to find wich email account is links with phone number

Hi I have a phone number and I try to login but none of the email address is recognized so I cannot login or recover my password. Who can help me? We cannot login with the phone number? thank you
by marieneige
07/22/2014
Forum: Community Support
Topic: account settings do not accept emails with new tld
Replies: 0
Views: 2780

account settings do not accept emails with new tld

Hi I wanted to update my account settings with my new email but your form does not accept emails with the new tlds. I think you mush remove some restrictions in the form :cry:
by marieneige
03/26/2013
Forum: Community Support
Topic: Outage? Cannot Register -- All calls in and out ring BUSY
Replies: 5
Views: 5885

Re: Outage? Cannot Register -- All calls in and out ring BUS

same issue. I updated the SIP Server Name as they emailed me a week ago and it solved the issue
by marieneige
04/02/2012
Forum: Tips & Tricks From Seasoned Users
Topic: What settings for supplementary service section
Replies: 8
Views: 11567

Re: What settings for supplementary service section

Hi in my PAP2 phone adaptor, logged in as admin, in the advanced view, in the page Line 1 I find "Cfwd Sel Serv:" and there is a drop-down menu Yes/No. It is set to Yes but no where I can type the phone number in. In the User1 page I found "Cfwd Sel1 Caller:" and I typed a number...
by marieneige
01/09/2011
Forum: Tips & Tricks From Seasoned Users
Topic: Possible to encrypt FreePhoneLine?
Replies: 3
Views: 3481

Possible to encrypt FreePhoneLine?

Hi, If I setup and manage an encryption system with my ATA, would it cause any problem with my freephoneline number?
by marieneige
12/28/2010
Forum: Tips & Tricks From Seasoned Users
Topic: Blocked ports and Softphone
Replies: 2
Views: 3508

Blocked ports and Softphone

Hi, I want to make sure ports are not blocked where I am going to install the phone line.
If I can use the Free Phone Line softphone on a computer up there, would it be a good test?
If the ports are blocked, will it be blocked on the softphone as well?
thank you very much!
by marieneige
12/28/2010
Forum: Tips & Tricks From Seasoned Users
Topic: PAP2 in Europe? or what ATA?
Replies: 3
Views: 4166

Re: PAP2 in Europe? or what ATA?

Ok thanks for the information. For the ports, I read an article about some people complaining about blocked ports for VoIP. Do you know if there is a way to get over it if that happens? I have a separate routeur from the modem.
by marieneige
12/28/2010
Forum: Tips & Tricks From Seasoned Users
Topic: PAP2 in Europe? or what ATA?
Replies: 3
Views: 4166

PAP2 in Europe? or what ATA?

Hi, I want to install the phone line in Tunisia, and I don't know what type of ATA I need? Apparently the connexions are the same as for Europe. For the voltage difference, I don't care since power adaptors are easy to find, but I want to buy an ATA that will work there, for the phone jack. Is it th...
by marieneige
08/18/2010
Forum: Tips & Tricks From Seasoned Users
Topic: configuration for 811 (InfoSante/Health line)?
Replies: 31
Views: 79153

Re: configuration for 811 (InfoSante/Health line)?

Awesome Laurent, thanks! Yeah, the 98* I didn't understand why either, but I just left it there since I don't know lol Erad, ok, so I remove it too, thanks for the info! I will add the old time no-514 dialing to the supercode (<:514>[2-4]xxxxxxS0) Since I have an Lynksis ATA, is that an okay way to ...
by marieneige
08/17/2010
Forum: Tips & Tricks From Seasoned Users
Topic: configuration for 811 (InfoSante/Health line)?
Replies: 31
Views: 79153

Re: configuration for 811 (InfoSante/Health line)?

Thanks Laurent, I will surely type S0 after my 911! And thanks for the 511 number! For the 811, don't bother anymore, I googled it so much I finaly got it : 1-800-361-3977. I had emailed Services Quebec about it but they didn't even know that number (as speculated lol). Though they gave me the acces...
by marieneige
08/16/2010
Forum: Tips & Tricks From Seasoned Users
Topic: configuration for 811 (InfoSante/Health line)?
Replies: 31
Views: 79153

Re: configuration for 811 (InfoSante/Health line)?

thank you very much Laurent, this is really useful informations! This post has generated very interesting stuff! So, following those rules, I could type (with Quebec 1-800 routing numbers) : (*123|*xx|98*|<411:18005551212>|611|911|<811:18003613977>|[2-9]xxxxxx|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxx...
by marieneige
08/13/2010
Forum: Tips & Tricks From Seasoned Users
Topic: configuration for 811 (InfoSante/Health line)?
Replies: 31
Views: 79153

Re: configuration for 811 (InfoSante/Health line)?

Yep.... because the way FPL explains to config the 911 is : [2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|98*|[6-7]x*xxxxxxxxxxx.) and the way we did it now is : [2-9]xxxxxx|1xxxxxxxxxx|[2-9]xxxxxxxxx|011xxxxxxxxxxxxx) Since I dont know much about telephone config, I don't know if that difference matt...
by marieneige
08/13/2010
Forum: Tips & Tricks From Seasoned Users
Topic: configuration for 811 (InfoSante/Health line)?
Replies: 31
Views: 79153

Re: configuration for 811 (InfoSante/Health line)?

Hawesome Erad, so I configurate my ATA your way, adding the 411 number and it works perfectly for 411 and 811 : (*123|*xx|<411:18005551212>|611|911|<811:18003613977>|[2-9]xxxxxx|1xxxxxxxxxx|[2-9]xxxxxxxxx|011xxxxxxxxxxxxx) But how can I make sure the 911 is working properly?.... I guess I have to tr...
by marieneige
08/11/2010
Forum: Suggestions & Feedback
Topic: Local Services 811 and 311
Replies: 8
Views: 8701

Re: Local Services 811 and 311

Hi, the Info Sante number for Quebec is 1-800-361-3977
by marieneige
08/11/2010
Forum: Tips & Tricks From Seasoned Users
Topic: configuration for 811 (InfoSante/Health line)?
Replies: 31
Views: 79153

Re: configuration for 811 (InfoSante/Health line)?

Thank you for this great answer, it makes me understand better. Maybe youy could offer some of these services with extra config fees? Well I finally got to find a Info-Sante phone number for Quebec : 1-800-361-3977 . Seems to be an old page from "Agence de la santé et des services sociaux des L...
by marieneige
08/10/2010
Forum: Tips & Tricks From Seasoned Users
Topic: configuration for 811 (InfoSante/Health line)?
Replies: 31
Views: 79153

Re: configuration for 811 (InfoSante/Health line)?

thank you very much, I did it but still doesn't work. I dial 811 or 311 and I get "This call is not covered by your care plan".
I am in Quebec province, would it matter?
by marieneige
08/08/2010
Forum: Tips & Tricks From Seasoned Users
Topic: Free 411
Replies: 8
Views: 7766

Re: Free 411

awesome, thanks for the Bell number. The Google number doesn't understand what I say when I'am speaking french! So I don't expect it to understand french business names either.
by marieneige
08/08/2010
Forum: Tips & Tricks From Seasoned Users
Topic: configuration for 811 (InfoSante/Health line)?
Replies: 31
Views: 79153

configuration for 811 (InfoSante/Health line)?

Hi, I would like to know how to configurate the router for the 811 number? I guess it would be at the same place of the config of the 911 ? I got a Lynksis PAP2T so for me the config for 911 is : Dial Plan: (911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|98*|[6-7]x*xxxxxxxxxxx.) following that rule...