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Thanks, really appreciate your reply.

Thanks, I checked did not have DMZ but had port forwarding to the ATA and changed the SIP Port as advised.

I would appreciate if you could please answer:- How does it help to change the SIP Port from 5060 to 29571 ?

Thanks for your help again!!

Thanks, problem resolved by referring # 1. Not sure how come there was a cfwd #, never had it there before.

Thanks for your help!!

I am able to make outgoing calls but all my incoming calls are going to voicemail.

I tried to power off the ATA SPA 2012 for 1 hour and still the same issue.

Please help or advise

Thanks

Hi, Thanks everyone for your valuable suggestions. Below are the attached results attached:- 1. Ping Test 2. Path ping test 3. Ping test -n 100 Please advise what you think is causing an issue. FYI, I have also changed the ATA SPA 2102 with a new one, new ethernet cable, new telephone cable, new mod...

Hi, I have a paid FPL account and recently the voice quality has become so bad that the caller hears chirpy voice at their end and not able to understand anything. I have made changes on the sip on Linksys SPA 2102 as follows:- Handle VIA received: Yes Handle VIA rport: Yes Substitute VIA Addr: Yes ...