Search found 4 matches

by pkumar74
12/06/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727728

Re: service down or just me :)?

Thanks for your help, resetting the ATA to factory default did the trick.
by pkumar74
12/05/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727728

Re: service down or just me :)?

Hi,

I rechecked my configuration, Register Expires was set to 1800, changed to 3600 but still the problem is same. All my settings are per guide mentioned.

Please help/ advise next steps.

Thanks,

Kumar
by pkumar74
12/05/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727728

Re: service down or just me :)?

Hi,

Is there an outage, my service is down, registration failed on the SPA 2102 ATA. I noticed that if I change proxy from voip,freephoneline.ca to voip4.freephoneline.ca, it registers for a while and again fails.

Could someone please help/guide to resolve this issue ?

Thanks,

Kumar
by pkumar74
08/18/2015
Forum: Community Support
Topic: No incoming call
Replies: 32
Views: 38210

Re: No incoming call

Hi, I am encountering the same issue, no incoming calls despite SPA 2012 shows registered. I am able to call outgoing fine. Either the call goes directly on voicemail or goes to voicemail after 5 rings. Below are my SPA 2012 details: 1. Software version - 5.2.13(004) 2. Registration State: Registere...