Search found 3 matches

by Jcvoip
09/10/2015
Forum: Community Support
Topic: Sorry, the number you're trying to call does not exist
Replies: 1
Views: 2572

Re: Sorry, the number you're trying to call does not exist

I had the same issue since Sep. 7, opened a support ticket this morning, they re-provisioned my FPL number, and the problem was solved within a few hours. You may want to do the same.
by Jcvoip
09/10/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 728074

Re: service down or just me :)?

Update to the "number not in service" issue for incoming calls Thanks to Mango, I opened a ticket this morning around 10am, I got quick response from the support team, they placed an urgent ticket to the service providers and re-provisioned my FPL number. Within a few hours, the problem wa...
by Jcvoip
09/10/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 728074

Re: Phone Number invalid all of a sudden

I am having the same problem, outgoing calls work, but no incoming calls for last 3 days. Online status is registered. When calling my FPL number using other phones, I got a voice message something like "6um1 the number you have reached is not in service", or "the phone number is not ...