Fongo Community Forums

I have a FreePhoneLine account and an OBI-200 box. I found they can deal with TD Canada Trust's online banking login secure code retrieval flawlessly. I never have to mess with the DTMF stuff in OBI-200. OBI-200 just can deal with it effortlessly 100% of the time. So what gives here? The glossy shin...

I did a DTMF signal test at 416-342-9562. Everything seems fine with HT801. The system correctly reported back the button I pressed. So I guess TD Canda Trust must be using another (old ancient) way to receive DTMF singal, which unfortunately caused problem here. To bad Fongo Locks HT801. Otherwise ...

Hi, I think the Fongo Home Phone, or the hardware HT801, is not working with TD Canada Trust online banking login security code retrival. I used my Fongo Home Phone number to receive TD Canada Trust online banking login security code. So TD Canada Trust called this number. When I picked up the phone...

I tried to change my Fongo Mobile voice mail password at the Fongo Web site.

But I got this error message: Error updating Voicemail Password Settings.

Anyone has some idea?

Thanks

Hi, today, I found out, in Fongo's web site, that Fongo has stopped offering DSL Internet service. It will now only offer Cable Internet service. So what happened? What will happen to existing DSL Internet service users?

OK. Let's forget about Windows 7 & the Sound-Recorder stuff for a moment. Let's say, I called this # from that TestCall page, (416) 342-9562, and listened to my own talk that it echoed back. Then I did another test by calling my own phone # and left a voice-mail message there. Afterwards, I list...

I set up FreePhoneLine in an ATA box. It works fine except during a small time period immediately after a modem restart, meaning if I restart my modem, then I cannot receive incoming calls, until the next registration from the ATA box. Is it due to the fact that the new public (WAN) IP address of my...

Hi, I am using FreePhoneLine's desktop application, and I am using a headset connected to the PC's speaker and microphone ports. I have a question about the microphone volume. I routinely called Fongo's echo-test phone number to check whether my microphone volume is OK or not. I also use Windows 7's...

I can log into my Fongo Mobile account using a Web browser. So not sure what is going on here. I hope my account is not locked, or deleted due to inactivity. In the case it is indeed deleted, then how come I can still log into it in a browser? The error message given out by the Fongo Mobile app is r...

Hi, I have an old iPad 2 with iOS 9.3.5. About 1 week ago I downloaded the latest Fongo Mobile app from Apple AppStore. It seems it can still successfully install onto my iPad. But I cannot login to my Fongo Mobile account. I always get the "E-mail address or password not correct" error me...

Many times today, my FPL phone will not ring when people call me, and the caller just hears dead silence on their end, and after a while the caller is greeted by the FPL voice mail prompt.

I found the cause of the problem and I fixed it. It is the ( firmware-buggy ) NetGear router that is causing the problem. I replaced it with a TP-Link router. Now FPL is back to normal.

Thanks!

I got a strange problem with my OBI + FPL. I found that if I have not used OBI + FPL to make outgoing calls for a while, then either OBI or the FPL server will go into some kind of sleep status. If I make an outgoing call then, the call will not go through. I just hear dead silence on the line, Then...

Hi, I have some questions on the Follow Me Settings -> Sequential ring mode. In the Follow Me settings, I have: Status = Enable Ring Mode = Sequential Follow Me Mode = Always Call Forward In the Following Me Numbers, I have: Follow Me #: 416xxxxxxx Number of Rings = 8 In the FPL Voice Mail Settings,...

Hi, I have a question about the dialing prefix in FPL. I have a 647-xxx-xxx FPL phone number. When I dial a 647 area code number, shall I dial "1" first or not, or does it simply no matter? How about dialing a 416 area code number, or, let's say a Vancouver area code number (considered to ...

It seems that Fongo is indeed doing some hard-coding at its server end so that its Fongo Home Phone service only accepts their GrandStream device initiated requests, and rejects all other device initiated requests. I think I can theoretically modify my OBI ATA settings so that it claims it is a Gran...

Thanks for all the replies and suggestion. I fully know the FPL product. But I see that the FPL is not heavily advertised these days any more, compared to the past, I think that Fongo decides to quietly let FPL slowly die, and provide no further commitment/network upgrade for it. In contrast, Fongo ...

I submitted a ticket today, and got a (scripted) answer, telling me something like I have to use Grandstream, even it is inferior to OBI, etc... Kind of disappointed. Guess there is only such much that level 1/level 2 support guys can do. They also mistakenly think that I want to use FPL. No, I do n...

I ordered Fongo Home Phone. But I still prefer to use my OBI 100 ATA instead of the supplied Grandstream ATA. OBI 100 is way more powerful and flexible.

Is that possible? If so, how do I config my OBI 100 ATA? What parameters do I have to change?

Thanks,

What I mean is that whether it is possible for a call to my Fongo phone number ( say, from my bank ) to be diverted to another destination, at the switch board level, either by a hacker, or by an insider. so it will never reach my Fongo ATA. When my bank calls my Fongo phone number, it cannot magica...

Hi, I am planning to move from Bell Canada to Fongo home phone. But I recall reading some posts on the RedFlagDeals forum that claim that the fongo home phone number is not secure, privacy-wise. Essentially it means that if I use my fongo home phone number as the main number, and give it to my bank,...