Search found 7 matches

by shan52
07/25/2016
Forum: Community Support
Topic: Switching equipment congestion
Replies: 3
Views: 4146

Switching equipment congestion

Hi, when I make a call to 514XXXXX74, there is a message: can't make this call because reason 480. I have check the call log and it show "Switching equipment congestion". I can make call to anyone excepted this number 514XXXXX74.
by shan52
07/04/2016
Forum: Community Support
Topic: Show connected but call fail
Replies: 0
Views: 3089

Show connected but call fail

Hi, I have an Obihai 202. I have using FL for 2 months without problem. Now the phone is not getting cal and can't make call. I have reset the Obihai to default setting, then working for 1 hour after the service is down. I tried to call with my cell phone and it's not ringing and show call fail. I h...
by shan52
07/04/2016
Forum: Community Support
Topic: Cannot answer freephoneline to freephoneline
Replies: 6
Views: 7003

Re: Cannot answer freephoneline to freephoneline

Hi, I have the same issues. Sometime I can't receive call. When I try to call with my cell phone to my voip number, it's not ringing and it's show call fail. I check my Obihai setting and it's show that the SP1 is register and it show connected on freephoneline. Sometime it's work again and sometime...
by shan52
02/22/2016
Forum: General Discussions
Topic: Typical questions a new guy might ask.
Replies: 155
Views: 367887

Re: Typical questions a new guy might ask.

Hi Jack, I have sent a ticket 156560 about my port number question. The information to port the number is now updated. Now the problem is solve. Thank you
by shan52
02/12/2016
Forum: General Discussions
Topic: Typical questions a new guy might ask.
Replies: 155
Views: 367887

Re: Typical questions a new guy might ask.

Jake wrote:
shan52 wrote:If I buy the unlock key and port my number from FL to another SIP. What happen to my unlock key and my credit? Do I lose everything?
Yes, your account will effectively be closed as soon as you port out.
How to keep the unlock key and credit after port out from FL?
by shan52
02/11/2016
Forum: General Discussions
Topic: Typical questions a new guy might ask.
Replies: 155
Views: 367887

Re: Typical questions a new guy might ask.

If I buy the unlock key and port my number from FL to another SIP. What happen to my unlock key and my credit? Do I lose everything?
by shan52
02/09/2016
Forum: General Discussions
Topic: Typical questions a new guy might ask.
Replies: 155
Views: 367887

New to FL

Hi, I would like to know if is possible to receive and send fax with a physical fax machine. Do I need to purchase two key to get two line, one for the home and one for the fax. The fax number is the same as my home number. Is it possible to use the voicemail on my integrate cordless phone. I would ...