Search found 6 matches

by CharleyQ
08/20/2016
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 728404

HT701 firmware 1.0.6.1

Enable Call Features has to be set to No for voicemail function to work. After changing the setting, I checked and there is no voice message but the fast beep is still here. Any ideas? Update: seems there is some delay for the ATA to respond to VM status, the the problem disappeared today one day af...
by CharleyQ
08/20/2016
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 728404

Re: HT701 firmware 1.0.6.1

Thanks. I had one voice message yesterday and I had deleted it after logging in the account. I dialled *98 and it just read back my phone number and nothing else even I entered 3.
by CharleyQ
08/20/2016
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 728404

Re: HT701 firmware 1.0.6.1

Just set up HT701 with firmware 1.0.8.2. Everything is good except the phone led keeps blinking slowly and a few fast beeping before dial tone is heard when I pick up the receiver to make calls. The recommended setting for Ring Tone Voltage is 90, but I cannot find anywhere to set it. There is a set...
by CharleyQ
02/17/2016
Forum: Community Support
Topic: Desktop app not working
Replies: 3
Views: 4223

Re: Desktop app not working

with the help from Fongo Support, the problem has been resolved by entering the email with capital case for the first letter. Thank you Team Fongo Support.
by CharleyQ
02/16/2016
Forum: Community Support
Topic: Desktop app not working
Replies: 3
Views: 4223

Re: Desktop app not working

I am using FPL software. I uninstalled and reinstalled the software, and the problem is the same.
by CharleyQ
02/16/2016
Forum: Community Support
Topic: Desktop app not working
Replies: 3
Views: 4223

Desktop app not working

This is my first day to use the FPL. I downloaded and installed the desktop app successfully. But I cannot login the desktop app and always got the error message "Wrong username or password!". I can open an IE window and login freephoneline.ca using the same email and password. Can anyone ...