Search found 23 matches

by mikoul
01/19/2022
Forum: Community Support
Topic: Voicemail delay for hours during peak time (2p.m.-6p.m.)
Replies: 55
Views: 74140

Re: Voicemail delay for hours during peak time (2p.m.-6p.m.)

Here's it is a little bit better but from time to time it's slow but it is a real improvement,
by mikoul
12/14/2021
Forum: Community Support
Topic: Voicemail delay for hours during peak time (2p.m.-6p.m.)
Replies: 55
Views: 74140

Re: Delay of several hours with the reception of voice messa

I'm pretty sure all users are affected but only few realize it.

It's very inconvenient,, I was thinking about plugging back my old answering machine but it don't copy voice messages to my email which is very useful for me.
by mikoul
12/13/2021
Forum: Community Support
Topic: Voicemail delay for hours during peak time (2p.m.-6p.m.)
Replies: 55
Views: 74140

Re: Delay of several hours with the reception of voice messa

Same here and my 2 tickets have been closed without any answer :cry:


could you try to open a ticket on your side ? Maybe you will receive a more appropriate answer than me.

It's really annoying...

Thanks again for the follow-up.
by mikoul
12/10/2021
Forum: Community Support
Topic: Voicemail delay for hours during peak time (2p.m.-6p.m.)
Replies: 55
Views: 74140

Re: Delay of several hours with the reception of voice messa

Thanks,

Same thing with voip.freephoneline.ca and voip4.freephoneline.ca:6060.

So I will revert it to voip2.freephoneline.ca since it was stable wirh my setup.

Thanks again for your help resolving this issue.
by mikoul
12/10/2021
Forum: Community Support
Topic: Voicemail delay for hours during peak time (2p.m.-6p.m.)
Replies: 55
Views: 74140

Re: Delay of several hours with the reception of voice messa

Just to let you know right now that I received the voice message from this morning after 3 hours.
by mikoul
12/10/2021
Forum: Community Support
Topic: Voicemail delay for hours during peak time (2p.m.-6p.m.)
Replies: 55
Views: 74140

Re: Delay of several hours with the reception of voice messa

I was not sure if you were working there or not. I use voip2.freephoneline.ca At this time I've not tried to use another proxy, which one should I use ? :?: I don't remember the difference between the proxy since I configured it ~5 years ago. I was not sure about the automated message, thanks for cl...
by mikoul
12/10/2021
Forum: Community Support
Topic: Voicemail delay for hours during peak time (2p.m.-6p.m.)
Replies: 55
Views: 74140

Re: Delay of several hours with the reception of voice messa

Right now the migration seem to be completed, https://i.imgur.com/uQsM0iF.png I'd really appreciate if you can test it and have it fixed because the message I leaved in voicemail ~2 hours ago is not available right now... I opened a ticked but the only answer I receive is: https://i.imgur.com/cNCU7W...
by mikoul
12/10/2021
Forum: Community Support
Topic: Voicemail delay for hours during peak time (2p.m.-6p.m.)
Replies: 55
Views: 74140

Voicemail delay for hours during peak time (2p.m.-6p.m.)

For the past few days, there has been a delay of several hours with the reception of voice messages and their transfer to my email. The message transfer takes place more than 7 hours after it is left in my voicemail box. :cry: To be clear it's not only about the transfert to my email but the message...
by mikoul
06/11/2019
Forum: Community Support
Topic: FPL Android app?
Replies: 8
Views: 11206

Re: FPL Android app?

Thanks for your reply, Could you tell me where in the settings is the option to disable the registration ? I want to be sure that my Lynksys PAP2 stay registered to be able to receive the calls at home. Also do you know of any Open source SIP software on Android that offer the option of not register...
by mikoul
06/11/2019
Forum: Community Support
Topic: FPL Android app?
Replies: 8
Views: 11206

Re: FPL Android app?

but don't register the account, on the SIP app being used,

Could you suggest me some Android Apps where I would have the option of NOT registering but being able to make phone call ?

Regards :-)
by mikoul
08/25/2016
Forum: Community Support
Topic: Service Down here (Quebec)
Replies: 3
Views: 4206

Re: Service Down here (Quebec)

It's back now :D I don't know what happened maybe something on the ISP side ? But it's strange since Internet was working fine, maybe it was only the UDP "channel" that was affected. Anyway it's back and it was the first time since I'm with FPL (June 2016) that a downtime happen and the so...
by mikoul
08/24/2016
Forum: Community Support
Topic: Service Down here (Quebec)
Replies: 3
Views: 4206

Service Down here (Quebec)

Down here in Quebec... :( It was fine last time at 3:30 PM when I've made a phone call Righ now it did not work both on my PAP2T Voip Adapter AND with FreePhoneLine Software on my computer. The ATA register fine from PAP2T and since it did not work to with the Software I know it's not the PAP2T or o...
by mikoul
08/24/2016
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727328

Re: service down or just me :)?

Down here in Quebec... :(

Both on my real phone with Voip Adapter AND with FreePhoneline Sofftware on my computer.

I dial a number and I have no sound or anything else it was fine at 3:30pm today.

What's happen ?


Regards !
by mikoul
05/31/2016
Forum: Community Support
Topic: No Ring incoming call after tranfer number was completed.
Replies: 6
Views: 6388

Re: No Ring incoming call after tranfer number was completed

I finally fixed the strange problem :P First I saved my PAP2T configuration in an HTML file and compared to a provision file for the PAP2T on the forum to find if some settings where different. I found small differences that were the culprit: As soon as I changed those settings everything went fine ...
by mikoul
05/31/2016
Forum: Community Support
Topic: No Ring incoming call after tranfer number was completed.
Replies: 6
Views: 6388

Re: No Ring incoming call after tranfer number was completed

A support ticket is the way to go now then. It could be that something just hasn't clicked their end when you ported your number in. The calls look like they are coming in to their system, and your ATA is registered. They will be able to tell more from their end though. Let us know how you get on. ...
by mikoul
05/30/2016
Forum: Community Support
Topic: No Ring incoming call after tranfer number was completed.
Replies: 6
Views: 6388

Re: No Ring incoming call after tranfer number was completed

On your SIP settings page in your online admin, does it say that you are connected with a PAP2T? Does your call logs online show the incoming test calls? If so this would show the calls are in fact coming into FPL so there might be a setting in the ATA that needs looking at. In the past the PAP2T h...
by mikoul
05/30/2016
Forum: Community Support
Topic: No Ring incoming call after tranfer number was completed.
Replies: 6
Views: 6388

No Ring incoming call after tranfer number was completed.

This morning I received an email telling me that my phone transfer is now complete! So I changed my SIP User ID / Phone number in my PAP2T and I was happy but.. I discovered that I can make phone call but my phone don't ring no more on incoming call :?: :?: :?: After 4 rings it goes on my voice mail...
by mikoul
05/13/2016
Forum: Community Support
Topic: Some call are going directly to voice mail without rining ??
Replies: 4
Views: 5055

Re: Some call are going directly to voice mail without rinin

Hi, You need to delete those 2 numbers from CFW I think your ata is compromised. Either do that or reset PAP2T to factory defaults and reconfigure it. There is nothing wrong with your account at the back end. Good luck! It's me that put those numbers from telemarketers to send them to the voicemail...
by mikoul
05/13/2016
Forum: Community Support
Topic: Some call are going directly to voice mail without rining ??
Replies: 4
Views: 5055

Re: Some call are going directly to voice mail without rinin

Hi, Please see Jake's post below which may help you. http://forum.fongo.com/viewtopic.php?f=8&t=8134&p=44658&hilit=check+user1#p44658 regards, Everything is fine: :ugeek: Here's the right screenshot: https://i.imgur.com/tJ3z0uv.jpg The only thing is telemarketers that are blocked in &qu...
by mikoul
05/13/2016
Forum: Community Support
Topic: Some call are going directly to voice mail without rining ??
Replies: 4
Views: 5055

Some call are going directly to voice mail without rining ??

I'm a new user of FPC, Last night I was waiting for a phone call and found this morning it has gone directly to voice mail without ringing, so I missed an important call. :cry: In the call log there was this "error" under Disconnect reason: "Unallocated (unassigned) number" :?: :...
by mikoul
05/13/2016
Forum: Community Support
Topic: Sorry for the double post.
Replies: 1
Views: 2708

Sorry for the double post.

Double of this post: http://forum.fongo.com/viewtopic.php?f=8&t=18624
Sorry for the double post
Best Regards 8-)