Search found 2 matches

by edwinma02
10/04/2016
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727911

Re: service down or just me :)?

Thank you very much for the reply.

I am using a Bell router/modem and having hard time disabling SIP ALG and how to bridge.

I also tried the port forward but didn't work. maybe there is something wrong with the way I configure it.
by edwinma02
10/01/2016
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727911

Re: Grandstream HT503 Setup Guide

Hi,

After following the setup guide, the outgoing calls is working perfectly fine. But for incoming, if the call is coming from a cellphone ( have not tried the landline) , the caller cannot be heard but he can hear me.

My firmware version is 1.0.15.5

Can somebody help fix the problem.

Thanks