Fongo Community Forums

Ohhh, they did mention they did it. I didn't catch that the first time...

Has anyone received any info from Freephoneline team? You're joking, right? They only reply to threads that are not technical in nature because they don't understand what has been posted. @rtgraydon has been on Twitter since I tweeted him, we'll see if that goes anywhere. The rats are all gett'in o...

SanK wrote: Regrettably, FreePhoneLine seems to have abandoned its customers to their own devices, for now.

SanK

Yes, yes they have.

And if that doesn't work, maybe we can dig up the email and phone numbers of the CEO, CTO and maybe some VP's. Time to light some fires under peoples butts.

Heh! Can edit posts but can't comment on what is obviously an issue affecting quite a few users. Pathetic.

They either have no clue, or prefer to leave people in the dark.

It's a requirement of porting. If you can port in, you can port out...

You'll want to set the registration timeout to 3600 seconds. Really aggressive timeouts like 30 seconds or less, where devices are registering several times a minute or more, will result in a short block of that IP to prevent abuse. If your set to 30 seconds then that's most likely the case here. A...

My calls seem to be working now that I am registered to the .170 server. If I get registered to .160 or .165 my calls don't come in.

Heh! That's ONE thing that is working for me! LOL

Heh! That's ONE thing that is working for me! LOL

Ahhh, that would make sense. *WHEN* the call makes it to my Asterisk server I answer right away and send Ring Back to the caller then send the call to a local mailbox as I use Google Speech to Text transcription on my mailboxes. So that explains why I 'normally' only see 1 call in my logs. Now, if w...

Does this make any sense???? From To Duration Connect time Disconnect time Disconnect reason City Cost 81977XXXXX 1613729XXXX 0:05 30.01.13 10:51:46 30.01.13 10:51:51 Normal call clearing $ 0.00 81977XXXXX 1613729XXXX 0:05 30.01.13 10:51:46 30.01.13 10:51:51 Destination out of order Ottawa ON $ 0.00...

And down again.

Wireshark trace at my firewall shows no incoming call from the FPL server when my number is dialed. Something is up in those crazy Fongo offices today.

Well, while doing some Wireshark captures it started working. Not sure what to make of it. Will just chalk it up to the expected weekly outage.

Before reloading SIP: FPL/1613729XXXX 208.65.240.170 5060 OK (31 ms) Calls not hitting my system, so time to reload SIP: FPL/1613729XXXX 208.65.240.165 5060 OK (29 ms) So, registered to a different server, but the calls are still not hitting my system. And the status page says all is well......SHOCK...

Mine are going straight to voicemail too, going to investigate from my side and see if it's my shiat or not.

The Fongo Portal does not give you the SIP password. You need to speak with Fongo for that. PM Mike or Steve for help.

Yeah, I really don't understand that response either...

Do you have port 5060 forwarded from your router to your ATA?

Unless the Fongo user portal is different from a FPL user, to see your SIP password in FPL go to:
App Settings, Settings (bottom of page), SIP settings.

If the Fongo portal is working, you should be able to login there and get it. If the portal is down, well....call Fongo, but we all know that's not much of an option.

Please go ahead and post the IP block that *may* tentatively send me a call, and I can go ahead and open up my configuration for that block. You better have all those Grandstream users remove that option from their ATA's as well. Don't forget to explain to them why they are all of a sudden getting v...

It's always advised to use our hostname SIP servers (sip.fongo.com/voip.freephoneline.ca) and to not setup devices to bind to the IP addresses that a server may resolve to at any given time. As we continue to grow and scale as a company, so does the architecture that drives everything behind the sc...

Yeah, it wouldn't be bad if they send the call to the server that you are registered to, but they didn't appear to do that today. If that continues I'll have to port.