Search found 15 matches
- 04/15/2020
- Forum: Community Support
- Topic: *67 Anonymous call/CID Block Serv fast busy/15 minute drop
- Replies: 50
- Views: 49453
Re: *67 Anonymous call/CID Block Serv fast busy/15 minute dr
Hi ! I submit a ticket and provided syslogs and a few days later they close the ticket without any comment. I replied that the issue was still present, The next day i got an automated email message: "We have received your Freephoneline support request. Please note that we do not provide free su...
- 04/11/2020
- Forum: Community Support
- Topic: *67 Anonymous call/CID Block Serv fast busy/15 minute drop
- Replies: 50
- Views: 49453
Re: Calls are mute after 15 minutes
Hi ! To answer your question,, yes it drops in 15 mins every single time, when the *67 is activated. I tried FPL to Bell lan line, FPL to cellphone Videotron and FPL to Bell Mobility. All three does the same result after 15mins mark,, the call dropped. I did capture syslogs, with spa2102 set in full...
- 04/09/2020
- Forum: Community Support
- Topic: [Resolved]Voicemail not working
- Replies: 20
- Views: 21366
Re: Voicemail not working
Today April 9,, did some test message deposit, (using proxy voip.freephoneline.ca) and MWI came within 10 mins. Even the MWI clear is around the same time.
- 04/09/2020
- Forum: Community Support
- Topic: *67 Anonymous call/CID Block Serv fast busy/15 minute drop
- Replies: 50
- Views: 49453
Re: Calls are mute after 15 minutes
Hi ! On my side i think i found the issue. The problem seems to occurs when *67 is activated,, meaning when calling from FPL and not showing the CallerID on the other end. When *67 is activated from FPL to call my cellphone, the call is dropped in 15 mins. When *68 is activated (showing CallerID), a...
- 04/08/2020
- Forum: Community Support
- Topic: [Resolved]Voicemail not working
- Replies: 20
- Views: 21366
Re: Voicemail not working
I left message 16:26pm and another one 19:03pm,, and finally message waiting tone came around 20:20pm, so my spa2102 was still on voip.freephoneline.ca. So it works but with long delay for notifications.
- 04/08/2020
- Forum: Community Support
- Topic: *67 Anonymous call/CID Block Serv fast busy/15 minute drop
- Replies: 50
- Views: 49453
SPA/PAP *67 Anonymous call 15 minute disconnect
I have the same issue even with using voip4.freephoneline.ca:6060, as i didn't find the option SIP-ALG on my router (Helix- FI gateway CGM414X). Reboot has been done in sequence, no luck. It does the same with voip.freephoneline.ca, drops after 15 mins. So calling FPL to FPL ,, works after 15mins. C...
- 04/08/2020
- Forum: Community Support
- Topic: [Resolved]Voicemail not working
- Replies: 20
- Views: 21366
Re: Voicemail not working
Hi !
I was on voip2.freephoneline.ca and voip4.freephoneline.ca and both worked and came on within 10mins. I changed on one of my spa2102 with voip.freephoneline.ca and MWI didn't came. How come the problem is only on one proxy ?
I was on voip2.freephoneline.ca and voip4.freephoneline.ca and both worked and came on within 10mins. I changed on one of my spa2102 with voip.freephoneline.ca and MWI didn't came. How come the problem is only on one proxy ?
- 04/07/2020
- Forum: Community Support
- Topic: [Resolved]Voicemail not working
- Replies: 20
- Views: 21366
Re: Voicemail not working
Looks like the MWI issue has been fixed as its working fine on both my FPL.
- 02/02/2020
- Forum: Community Support
- Topic: [Resolved]Voicemail not working
- Replies: 20
- Views: 21366
Re: Voicemail not working
Hi ! Since the upgrade, i remarked on my call display i got many people that called to my main FFL and no message waiting. I accessed my mailbox (*98) and i had only one message. I found that the prompts was now in english as i set my mailbox in french in the beginning of my subscription. I called m...
- 12/30/2016
- Forum: Community Support
- Topic: Voice mail alert
- Replies: 2
- Views: 4293
Re: Voice mail alert
Looks like it has been fixed dec 30th 2:30pm. My both Sip FFL and my fongo mobile notification works fine. Please test and post your result. Thank you.
- 12/30/2016
- Forum: Community Support
- Topic: Freephoneline Message Waiting Indicator problem
- Replies: 5
- Views: 6257
Re: Freephoneline Message Waiting Indicator problem
Looks like it has been fixed dec 30th 2:30pm. My both Sip FFL and my fongo mobile notification works fine. Please test and post your result. Thank you.
- 12/30/2016
- Forum: Community Support
- Topic: Message Waiting Indicator/Tone does not work since 23 Dec
- Replies: 1
- Views: 2868
Re: Message Waiting Indicator/Tone does not work since 23 De
UPDATE - as of Dec 30th 2:30 pm, MWI/MWT start working for my both SIP FFL and also fongo mobile notification. It takes 7 to 10 mins to gets the notification On or Off which is Ok. Thank you.
- 12/28/2016
- Forum: Community Support
- Topic: Freephoneline Message Waiting Indicator problem
- Replies: 5
- Views: 6257
Re: Freephoneline Message Waiting Indicator problem
Hi Liptonbrisk !
I encounter the same behavior since Dec 23th (FFL server problem). MWI/MTW stopped working on my both SPA2102 and my fongo app on my Iphone. The notification doesn't show up so you won't know that you have new messages.
I encounter the same behavior since Dec 23th (FFL server problem). MWI/MTW stopped working on my both SPA2102 and my fongo app on my Iphone. The notification doesn't show up so you won't know that you have new messages.
- 12/28/2016
- Forum: Community Support
- Topic: Freephoneline Message Waiting Indicator problem
- Replies: 5
- Views: 6257
Re: Freephoneline Message Waiting Indicator problem
Hi Liptonbrisk !
I reported the same issue on the 24th, i found that MWI/MWT stopped working since the server issue on the 23th. I have 2 spa2102 and fongo app on Iphone and the MWI/MWT didn't worked since,
I reported the same issue on the 24th, i found that MWI/MWT stopped working since the server issue on the 23th. I have 2 spa2102 and fongo app on Iphone and the MWI/MWT didn't worked since,
- 12/28/2016
- Forum: Community Support
- Topic: Message Waiting Indicator/Tone does not work since 23 Dec
- Replies: 1
- Views: 2868
Message Waiting Indicator/Tone does not work since 23 Dec
Hi freephoneline support ! I found that since Dec 23 (since server issue occurred in that period ) the MWI/MWT does not work anymore. I have 2 SIP FFL device that does the same behavior and one fongo app on an iphone and the notification does not appear even after 30 minutes of a message deposit. Am...