Search found 12 matches

by caroljoyce
02/13/2020
Forum: Community Support
Topic: How do I back up my contacts list
Replies: 0
Views: 3260

How do I back up my contacts list

I've been trying to save my contacts from my mobile phone to my laptop. I can't find the file on my phone with this list.
I'd like to have a backup in case I lose my phone. How do I backup my contact list?
by caroljoyce
04/06/2017
Forum: Community Support
Topic: Hard to get data only from providers now.
Replies: 7
Views: 10884

Re: Hard to get data only from providers now.

Thanks for the replies. I will try a few Fido kiosks to see if they will bite. I am currently a Fido customer for data only so it might work to try and get a second sim
with same data only deal.
by caroljoyce
04/05/2017
Forum: Community Support
Topic: Fongo mobile trouble calling Ooma home phone
Replies: 0
Views: 3463

Fongo mobile trouble calling Ooma home phone

I have Ooma home phone service and have the Ooma app on my cell phone. When I call home via my cell and Fongo, the call only lasts about 5 seconds then disconnects.
I have no problem calling the other way...that is Ooma home phone to my Fongo cell phone. Any ideas as to why?
by caroljoyce
04/05/2017
Forum: Community Support
Topic: Hard to get data only from providers now.
Replies: 7
Views: 10884

Hard to get data only from providers now.

I'm looking to set up another cell phone with Fongo but to get cheap data only is getting tougher. Most providers want you to have a voice plan first before you can buy data only for phone or tablet. Does anyone know a provider that still has data only with no strings attached or how to get around t...
by caroljoyce
02/22/2017
Forum: Community Support
Topic: Sending and receiving MMS
Replies: 2
Views: 4441

Re: Sending and receiving MMS

Thanks Jake. I thought that might be the case. Ugh!
by caroljoyce
02/21/2017
Forum: Community Support
Topic: Sending and receiving MMS
Replies: 2
Views: 4441

Sending and receiving MMS

I'm not receiving pics through Fongo. Is MMS not covered with the texting plans? Is there a way around this?

Thanks,
by caroljoyce
01/09/2017
Forum: General Discussions
Topic: Lost phone or new phone
Replies: 10
Views: 13822

Re: Lost phone or new phone

Good! Support says that when you contact them...they will disable the account then enable it again with same phone #.
Has anyone out there lost their phone and gone through this?
by caroljoyce
01/06/2017
Forum: General Discussions
Topic: Lost phone or new phone
Replies: 10
Views: 13822

Re: Lost phone or new phone

Liptonbrisk...If you can't answer my questions directly, please stay off the thread. You're not helpful.
by caroljoyce
01/06/2017
Forum: General Discussions
Topic: Lost phone or new phone
Replies: 10
Views: 13822

Re: Lost phone or new phone

Support says to contact them if you lose your phone and they will disable the account. Can't get any more info from them.
Would like to know if you can set up your account on the new phone with the same phone # and can you have your credits transferred.
by caroljoyce
01/02/2017
Forum: General Discussions
Topic: Lost phone or new phone
Replies: 10
Views: 13822

Re: Lost phone or new phone

Yeah, that's not good. You might want to try logging out of the app, then changing your email address or password on the website.

But we still have the lost phone problem. Anybody??????
by caroljoyce
01/01/2017
Forum: General Discussions
Topic: Lost phone or new phone
Replies: 10
Views: 13822

Re: Lost phone or new phone

That makes sense if by changing your password on a PC locks you out of the app on the old phone. I am always logged in on my phone. That's my main concern.

Thanks Jake.
by caroljoyce
12/28/2016
Forum: General Discussions
Topic: Lost phone or new phone
Replies: 10
Views: 13822

Lost phone or new phone

What happens if I lose my cell phone? How do I disable Fongo on the lost phone and set up my account with same # on new phone?