Search found 25 matches

by rfgrossi
08/03/2019
Forum: Community Support
Topic: Rogers blocking Fongo mobile app
Replies: 13
Views: 18059

Re: Rogers blocking Fongo mobile app

Unfortunately I have not heard back from Coextro or Rogers as of yet. And, as expected, I have not received any response from Fongo Support regarding my request to see if my IP has been blocked. I will have to wait until my modem gets a new IP address to see if that resolves the issue. I'll come bac...
by rfgrossi
07/28/2019
Forum: Community Support
Topic: Rogers blocking Fongo mobile app
Replies: 13
Views: 18059

Re: Rogers blocking Fongo mobile app

The MTR utility in Linux runs continuously until you either tell it to quit or pause it. I had to pause it in order to copy the results to a clipboard. It was in the middle of pinging 149.248.92.74 when I paused it, so the results of that ping were greatly exaggerated, sorry. It generally averaged a...
by rfgrossi
07/28/2019
Forum: Community Support
Topic: Rogers blocking Fongo mobile app
Replies: 13
Views: 18059

Re: Rogers blocking Fongo mobile app

Sorry I haven't responded in the last little bit. The issue is certainly not resolved as of yet. Coextro still has not heard a response from Rogers and they cannot change my IP address unless I disconnect my modem for at least 24 hrs, which is not an option at the moment. I've contacted Fongo suppor...
by rfgrossi
07/26/2019
Forum: Community Support
Topic: Rogers blocking Fongo mobile app
Replies: 13
Views: 18059

Re: Rogers blocking Fongo mobile app

I am unable to ping 208.85.216.36 using my laptop when connected through my router. I disconnected the router and connected directly to the modem, and I still can't ping 208.85.216.36. I set up a hotspot from my phone's data plan and I AM able to ping 208.85.216.36 through it. I'll keep you posted o...
by rfgrossi
07/26/2019
Forum: Community Support
Topic: Rogers blocking Fongo mobile app
Replies: 13
Views: 18059

Re: Rogers blocking Fongo mobile app

I am running Fongo version 3.10.15.60 on Android 9, Android 7 and Android 8. Unfortunately the "Allow IPv6 Connection" option does not exist. I don't have an iOS device to test with. My router is a D-Link DIR-868L. The modem provided by my ISP is a Hitron CDA3-20 and has no router capabili...
by rfgrossi
07/25/2019
Forum: Community Support
Topic: Rogers blocking Fongo mobile app
Replies: 13
Views: 18059

Re: Rogers blocking Fongo mobile app

Thank you for this awesome, detailed response! If only Fongo's support team could have responded in this way. And thanks for confirming that the app is working on Rogers for you. I too found it hard to believe that Rogers would be deliberately blocking a simple VoIP app until it was confirmed by my ...
by rfgrossi
07/25/2019
Forum: Community Support
Topic: Rogers blocking Fongo mobile app
Replies: 13
Views: 18059

Rogers blocking Fongo mobile app

On July 19th my Fongo app stopped functioning when connected to my home WiFi (Coextro/Rogers). It works perfectly when I use my data plan (Bell) or if I connect to a neighbour's WiFi (also rBell). It also works when I use a VPN app. I contacted my ISP (Coextro) who, in turn, contacted Rogers. Rogers...
by rfgrossi
03/22/2013
Forum: Community Support
Topic: Both My FPL Lines are Down
Replies: 14
Views: 8780

Re: Both My FPL Lines are Down

I agree. They should both work. Tried both servers. voip2.freephoneline.ca; tested - works. voip.freephoneline.ca; tested - no outgoing calls.

Thanks for the suggestion though.
by rfgrossi
03/22/2013
Forum: Community Support
Topic: Both My FPL Lines are Down
Replies: 14
Views: 8780

Re: Both My FPL Lines are Down

I've found that my ingoing and outgoing calls both function properly when I change my Proxy and Outbound Proxy settings (on Linksys PAP2) to voip2.freephoneline.ca (rather than voip.freephoneline.ca).
by rfgrossi
03/22/2013
Forum: Community Support
Topic: Both My FPL Lines are Down
Replies: 14
Views: 8780

Re: Both My FPL Lines are Down

Same here in London, ON. Can't call out. But I can receive calls.
by rfgrossi
01/16/2013
Forum: Community Support
Topic: Freephoneline Down
Replies: 132
Views: 134866

Re: Freephoneline Down

I'm down as well. When I dial out I get an immediate busy signal. When I check voicemail it tells me "That account number does not exist".

I'm in the London, Ontario area.
by rfgrossi
06/26/2012
Forum: Fongo Announcements
Topic: Planned Maintenance - Jun 26, 2012. 2AM-3AM EST.
Replies: 37
Views: 86866

Re: Planned Maintenance - Jun 26, 2012. 2AM-3AM EST.

Down for me too. Since before 7 am.

I'm in St. Thomas, Ontario
by rfgrossi
06/13/2012
Forum: General Discussions
Topic: Can't connect to login server
Replies: 39
Views: 44098

Re: Can't connect to login server

This thread is turning into a few different issues now. Last night between 02:00 and 05:00 AM EST there was some maintenance to perform some extensive core network upgrades - unfortunately teams ran into a couple snags which did result in the SIP authentications bouncing online and offline a bit du...
by rfgrossi
06/13/2012
Forum: General Discussions
Topic: Can't connect to login server
Replies: 39
Views: 44098

Re: Can't connect to login server

Same here. Can't connect to login server as of this morning (June 13th). Modem, router and PAP2T hve all been reset.
by rfgrossi
05/24/2012
Forum: General Discussions
Topic: No incoming audio May 24, 2012
Replies: 18
Views: 13398

Re: No incoming audio May 24, 2012

Yup, seems to have been resolved for me as well. Thanks to whomever solved it.
by rfgrossi
05/24/2012
Forum: General Discussions
Topic: No incoming audio May 24, 2012
Replies: 18
Views: 13398

Re: No incoming audio May 24, 2012

Thanks for the input. PAP2T is set to static IP. All ports have been forwarded as per previous discussions in this forum. I have reset both the PAP2T and my router to no avail. Have had current settings for over two years and, as stated, the problem does not occur on calls to other Freephoneline num...
by rfgrossi
05/24/2012
Forum: General Discussions
Topic: No incoming audio May 24, 2012
Replies: 18
Views: 13398

No incoming audio May 24, 2012

As of 3 pm, May 24th, I cannot hear any sound on calls outside of the Freephoneline/Fongo network. i hear dial-tone, but no ringing and no sound after that. However, when calling another Freephoneline number, all works well. I have not made any changes to my network or my ATA device. I'm in the Lond...
by rfgrossi
04/04/2012
Forum: Community Support
Topic: Service issue, April 4th, 2012
Replies: 169
Views: 100200

Re: Is there a service problem today in Toronto?

Having problems here in the London, Ontario area too.
by rfgrossi
03/28/2012
Forum: General Discussions
Topic: Is there a problem with service today?
Replies: 30
Views: 38025

Re: Is there a problem with service today?

Back up and running! Thanks Freephoneline, or Fongo...or FONGO_steve!
by rfgrossi
03/28/2012
Forum: General Discussions
Topic: Is there a problem with service today?
Replies: 30
Views: 38025

Re: Is there a problem with service today?

FONGO_steve wrote:It appears as though certain outbound calls routing through a specific system are encountering the occasional failure - teams are actively investigating as we speak.
Thanks for letting us know! Patienly waiting a return to normal service.
by rfgrossi
03/28/2012
Forum: General Discussions
Topic: Is there a problem with service today?
Replies: 30
Views: 38025

Re: Is there a problem with service today?

Still having a problem here. Glad to hear yours is working though. As mentioned earlier, voice mail works perfectly. Outgoing calls to non FPL numbers will either go straight to a busy signal or a recorded message "The number you have dialed is incorrect..."

Worked perfectly last night.
by rfgrossi
03/28/2012
Forum: General Discussions
Topic: Is there a problem with service today?
Replies: 30
Views: 38025

Is there a problem with service today?

I can access voice mail but can't make any outgoing calls as of this morning (March 28, 2012) in London, ON.
by rfgrossi
09/16/2011
Forum: Suggestions & Feedback
Topic: Voicemail # of Rings
Replies: 4
Views: 8558

Re: Voicemail # of Rings

I second that. Is there a setting in the PAP2 to adjust the number of rings before a call is forwarded to voicemail?
by rfgrossi
09/24/2010
Forum: Community Support
Topic: No Incoming or outgoing calls
Replies: 24
Views: 25807

Re: No Incoming or outgoing calls

Back up and running here. Thanks, Freephoneline folks!
by rfgrossi
09/23/2010
Forum: Community Support
Topic: No Incoming or outgoing calls
Replies: 24
Views: 25807

Re: No Incoming or outgoing calls

Same problem here. Except I have no status lights on the PAP2T and correspondingly no dial tone.
I'm in the London area.

Hopefully clears up soon.

Thanks!