Search found 5 matches

by richv
07/07/2017
Forum: Community Support
Topic: Use cell phone voicemail instead of fongoworks
Replies: 1
Views: 5524

Re: Use cell phone voicemail instead of fongoworks

Open a ticket and ask to forward longer time. That is what I did and they fixed it for me

http://forum.fongo.com/viewtopic.php?f=58&t=19032
by richv
07/07/2017
Forum: Community Support
Topic: Call dropped after 22seconds of waiting???
Replies: 3
Views: 13682

Re: Call dropped after 22seconds of waiting???

All is fixed now. Exceptional customer service.

Thank you Fongo!!!!
by richv
07/07/2017
Forum: Community Support
Topic: FongoWorks number porting. TODAY JULY 7 2017
Replies: 1
Views: 4984

Re: FongoWorks number porting. TODAY JULY 7 2017

Finally it is fixed now.

Thank you
by richv
07/07/2017
Forum: Community Support
Topic: FongoWorks number porting. TODAY JULY 7 2017
Replies: 1
Views: 4984

FongoWorks number porting. TODAY JULY 7 2017

I opened a ticket already but no way to reach anyone by phone or something? Fongo Request Received - Ticket #253751 I am loosing money every minutes since 9h30AM I mean this is very important, at the moment people calling my business are getting a message THIS ACCOUNT NUMBER IS NOT VALID I cannot ge...
by richv
06/19/2017
Forum: Community Support
Topic: Call dropped after 22seconds of waiting???
Replies: 3
Views: 13682

Call dropped after 22seconds of waiting???

I was about to port by business number to Fongo and pay monthly fees and all, amazing service! Only one MAJOR problem is cancelling all my plans. When a customer call our FongoWorks number and pick for example #1 It rings only 22 seconds, then drop the call!! Dropping the call????? I dont understand...