Search found 7 matches
- 08/25/2020
- Forum: Community Support
- Topic: Port Request - Time Required & Follow-Ups From Staff
- Replies: 3
- Views: 8226
Re: Port Request - Time Required & Follow-Ups From Staff
I ended up sending a message once a week to Fongo support, and eventually I got what needed to get done. Following up via a new ticket once a week sound reasonable to me too - I'll take that approach. Multiple tickets related to the same request must be a pain for Fongo support staff but, if there'...
- 08/25/2020
- Forum: Community Support
- Topic: Port Request - Time Required & Follow-Ups From Staff
- Replies: 3
- Views: 8226
Port Request - Time Required & Follow-Ups From Staff
Wondering if anyone can comment on how long it took to port a number over to Fongo Works and what type of follow-ups they received from Fongo staff during the port process. I recently initiated a port request and paid the fee. I received an email from Fongo support asking for some additional informa...
- 02/16/2020
- Forum: Community Support
- Topic: FongoWorks Login
- Replies: 1
- Views: 5845
FongoWorks Login
Logins seems to be disabled on https://www.fongoworks.com/. The page says: "we are upgrading our systems from February 11 @ 10:00am EST to February 12 @ 10:00am EST. No changes are possible to your Fongo Works system at this time." It's Feb 16th now. When is the ability to log in expected ...
- 12/20/2017
- Forum: Community Support
- Topic: Recording a Greeting for Callers
- Replies: 5
- Views: 30737
Re: Recording a Greeting for Callers
Brilliant, thanks hanke! Was able to use the chart you provided to change the message. I used one of the local access numbers rather than *98 but end result was the same. Thank you very much.
- 12/20/2017
- Forum: Community Support
- Topic: Recording a Greeting for Callers
- Replies: 5
- Views: 30737
Recording a Greeting for Callers
Is it possible to record a greeting with FreePhoneLine.ca numbers rather than having the default message that says: "The person you are trying to reach is not available." Thanks!
- 11/23/2017
- Forum: Community Support
- Topic: Mailbox Size Limit?
- Replies: 4
- Views: 5748
Re: Mailbox Size Limit?
That's actually a good question that I don't know the answer to, unfortunately. I'm unwilling to load up my account with messages to test. All I know is that the message expiry is 10 days: https://support.freephoneline.ca/hc/en-us/articles/212430346-Voicemail-messages-expiry. Thanks for the reply. ...
- 11/23/2017
- Forum: Community Support
- Topic: Mailbox Size Limit?
- Replies: 4
- Views: 5748
Mailbox Size Limit?
Is there a limit to the size of your mailbox? If so, what happens when it fills up - will the older messages simply be deleted?