Fongo Community Forums

Hi ! Since the upgrade, i remarked on my call display i got many people that called to my main FFL and no message waiting. I accessed my mailbox (*98) and i had only one message. I found that the prompts was now in english as i set my mailbox in french in the beginning of my subscription. I called ...

Hi, All of a sudden, incoming calls never go to voice mail. The phone just rings for a long time, then the connection is ended. We did not play around with any of the settings, or anything like that. I re-recorded the greeting, in case the issue was that the greeting had been deleted, but it didn't ...

I've updated the firmware and gave a call to one of the people I had this issue with and it seems to have done the trick. I was able to leave a message without hearing the beeps.

Thank you!

Hi, Thanks for the info. I tried the second option (changing the codec settings), but it didn't work. If I update the firmware, I'm assuming it will reset all the settings back to default. Am I correct? I'm using a setup made by someone else because we had significant problems with the original defa...

Hi, Since we switched to Free Phone Line, every now and then we fall on an answering machine / voicemail where we can't leave a message. We hear beeps while trying to leave one (and we've had confirmation that our messages are not recorded). This does not happen with all answering machines / voicema...

I removed the app and unplugged/replugged the OBI202 and everything seems to be working fine, now.

Thanks

Hi, Thanks for the quick reply! I'm not sure what you mean by registration. Is this something done automatically with the OBI setup or do I have to register the phone somewhere in my Freephoneline account (I don't see anything anywhere). I've used the PDF you mentioned in parts (because my configura...

Slight update: it turns out that the continuous ringing doesn't necessarily mean that the call doesn't go to voicemail. It's just that on my end the sound never stops until I close the app. Also, in some cases, when people call me, they dial and then nothing happens for a really long time before the...

Solved the part about not being able to access the voicemail from my phone: I had to log into my OBI202's configuration, go to the Star Code Profiles and change Code 28 (blind transfer) to *99, to free *98 for the voicemail. And it turns out the continuous ringing doesn't mean the call doesn't go to...

Hi, I recently registered with Freephoneline. I set it up for use with my office phone via an ObiHai OBI 202 device. I can make calls, but I cannot answer incoming calls. The desktop app rings, but my phone doesn't, and when I pick up I get the regular dial tone. Also, I just received a call and I w...

Hi, I recently registered with Freephoneline. I set it up for use with my office phone via an ObiHai OBI 202 device. When trying to record a custom greeting I dialed *98, as directed by the Freephoneline.ca FAQ, but all I get is a flat tone. Also, I just received a call and I was not able to answer ...