Search found 4 matches

by Király
02/10/2019
Forum: Community Support
Topic: Phone doesn't ring
Replies: 7
Views: 18861

Re: Phone doesn't ring

Thanks for the detailed reply. I get this problem both when I'm at home using wifi, and when I'm out using cellular data. Does this mean it could still be a NAT firewall problem?
by Király
02/08/2019
Forum: Community Support
Topic: Phone doesn't ring
Replies: 7
Views: 18861

Re: Phone doesn't ring

Look over the "Push Notifications Not Enabled (iOS)" section from https://support.fongo.com/hc/en-us/articles/212433906-Unable-To-Receive-Incoming-Calls I've been through that article already and my settings are already what is recommended, push notifications are enabled and I'm getting t...
by Király
02/08/2019
Forum: Community Support
Topic: Phone doesn't ring
Replies: 7
Views: 18861

Phone doesn't ring

If I haven't opened the Fongo app for a while (seems to be about 6 hours), my iPhone will no longer ring when I receive a Fongo voice call or SMS. I just get the Apple notification immediately afterwards that a voice call was missed. With SMS it's even worse, I get no notification of the incoming SM...
by Király
02/08/2019
Forum: Community Support
Topic: Apple verification problems
Replies: 5
Views: 11169

Re: Apple verification problems

I have submitted a bug report to Apple about this, claiming that there are carriers that do not support the receipt of short SMS codes for iMessage and Facetime phone number registration. I suggested that they send verification codes via SMS from a normal phone number, and/or add an optional automat...