Fongo Community Forums

Thanks for the update. You're welcome. Today, however, I received an invoice of $89 for restoring my Unlock Key. I am not sure if that is the practice or it's just an FYI in their system. Waiting for them to confirm. No one should be forced to pay twice for the same VoIP unlock key. If you’ve previ...

Liptonbrisk wrote:Thanks for the update.

You're welcome. Today, however, I received an invoice of $89 for restoring my Unlock Key. I am not sure if that is the practice or it's just an FYI in their system.
Waiting for them to confirm.

My account has been restored with same credentials. No reason was provided as to what happened. I can only speculate.

Thank you.

Thanks again Liptonbrisk.
Ticket has been submitted, but due to holidays it may not get resolved this week.
I'll post update once I receive a reply.

Thanks for validating. Anytime someone calls me or I attempt to dial out a number it plays the message "This account is blocked". 1) I made no changes. Everything was fine On 28th and all stopped working suddenly on the 29th. My call history is still accessible both within the OBi200 and f...

I am not sure if there is an unreported outage or it's just me. After 2 years of service my phone number suddenly stopped working today. My Voip Unlock Key configuration is also missing from https://www.freephoneline.ca/showSipSettings. I thought the unlock keys do not expire. Even if that is the ca...