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Edit : no bb codes are working for some reason. My reply look like a mess Hi, thx for the reply. I'm currently having a pulmonary embolism and I'll try not stressing too much for a couple days. I'll check this long list to do in the coming days or weeks to come. On March 13th, before 12 p.m. EST, vo...

Hi, I came here, in the past, for helping me configure my Grandstream ATA and make everything work correctly. It was working perfectly fine but since a couple months, it's just half working. Maybe this is super easy to fix but I have no idea what to do. If you need it, my old thread is this one : ht...

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It doesn't mean the same thing in my book.

Ok guys the Grandstream employee knew what he was doing after all :D and it appear he found the problem. Primary SIP Server = voip.freephoneline.ca Failover SIP Server = voip2.freephoneline.ca Outbound Proxy = blank Backup Outbound Proxy = blank This is what we have to use. The outbound and backup o...

The ata failed and the person on the grandstream ticket SEEM more clueless than professional...

You need to check when your ATA freezes again. Checking now while it's working is pointless. I ALREADY DID THE 3 LIGHTS STAY ON AND NOTHING FLASH. When the ata fail, nothing work. I have no line, no *** options, no web interface, nothing. I have to unplug/replug it. Yes, it can be plugged into a wa...

Internet LED on ATA should flash, especially if you try to call. That light should not be solid when you’re using the device. I just verified and yes it flash, when I try to call and only when I try to call. Are you plugging the ATA into a phone jack on a wall? If you are, don’t. nop... I told you ...

ok I changed what you asked me to change. Shall I reboot everything now ? i) If your ATA is constantly losing connection, you might want to try a different Ethernet (network) cable. The one you're using may be defective. I will wait the next fail then try. i) ii)When the problem happens, check your ...

edit : I edited the end so read until the end before writing ! 1)In HT-812, navigate to basic tab—> NAT/DHCP Server Information & Configuration. Select “Bridge”. Click “Apply” I don't have these options listed... 2. a) Login to your ATA. b) Navigate to Basic Settings-->IP Address. c) Select &quo...

Ah the modem, a Technicolor TC4310 Don’t enable multiple DHCP servers. I just opened the ata web interface to see if that option was set "on". The interface was slow to open, I then clicked on basic settings, the ata froze right there. I had to reboot it. The phone line was working 30 seco...

1. a) What brand and model modem are you using? Asus RT-AC3100 with latest firmware and latest merlin firmware. The other I was using in the first place was that one : https://eu.dlink.com/fr/fr/products/dir-825-xtreme-n-dual-band-gigabit-router My isp gave me a modem only. The ata is brought on Am...

yes, theFreephoneline desktop app for PC OK it failed today. I opened the grandstream pdf. The option ***01 was probably on DHCP mode. I switched, I think, on the static ip. Then, I did the ***02 and this is telling me 192.168.0.160 In my router, I have the grandstream set at 192.168.1.226 Is it nor...

It didn't fail today lol...

But I have another little problem. With the apps. I installed it, along java 32 bits, the apps start but I always have a "wrong username or password". Any tips ? The vpn is closed and I had no firewall alert to allow...

Also, if your ATA is constantly losing connection, you might want to try a different ethernet cable. The one you're using may be defective. Check your internet LED on the ATA. Refer to pages 19 and 20 of your user manual for an explanation of LED patterns: http://www.grandstream.com/sites/defaul .....

https://imgur.com/a/XNueQqk

I have nothing to drag there...

Oh, I was unable to access my ATA settings, so something was wrong... I told you not to use only that. I told you to use Bandwidth Monitor as well A monitor do exactly what it say it does, it monitor... This is only an option for helping you find the speed of your Internet connection... DP Unreplied...

There is no mac address so this is useless to change the options (I did change some of them but not all). if there is no mac address and no channels as for the 5 ghz, I think there is nothing to do. This is dead. I modified my QoS options. I took the time to read carefully and voip was in the "...

ok I tried the dd-wrt or open wrt I don't remember, 1 month ago (when I tried repairing that broken asus router my friend gave me) and I switched back to the official 5 min after because I hated the interface too much. I just watched that video : https://www.youtube.com/watch?v=XykUML3T2VA and the g...

I will not use merlin the interface coming with this router is very nice and my settings are done already. I just made a video showing you my QoS options. As you can see, I did not want to use the automatic mode because there is no ATA option in the list so I did not knew which one to pick... http:/...

ok guys I finally plugged the Asus RT-AC3100 router. It took me 3 hours setting it up !!! Fucking shity router bugging everywhere that we have to always hard reset !!! I think it work well right now... I think... Ok so I have not read that whole thread again, maybe I will in the future but not today...

It stopped working again, I just switched back the option from WAN to LAN and I'll wait a couple days see if it work... My router is about 10 years old so maybe by using old ATA settings it would work better together... If not, my friend gave me a broken ASUS RT-AC3100 router. (I tried repairing it ...

I was about to change the 120 to 185, no acces to the ATA, the wan changed again, sigh, another reboot..

"When a modem leases a new IP address, a problem can arise where prior associations using the old IP address are maintained in the router. When the ATA attempts to communicate using the old IP address, the response is unreplied" Use NAT IP: (I have nothing in here) (used in SIP/SDP message...

From my ATA settings :

NAT: Unknown NAT
NAT Traversal: KEEP-ALIVE
Use NAT IP: (I have nothing in here) (used in SIP/SDP message if specified)

mmhhhh I lost the phone again. I had the 3 "normal" blue lights on the ATA, not flashing, but no tone and unable to do ***2 I had to reboot it... I made screenshots and videos of my settings, could someone please check if I made a mistake somewhere ? http://www.mediafire.com/file/nloy6uqn9...