Search found 18 matches

by kvh
08/06/2016
Forum: Community Support
Topic: Invalid Password
Replies: 3
Views: 4201

Re: Invalid Password

I've updated my new phone number in the Linksys PAPS Configuration settings but I'm still getting the "invalid password" message. Also, when I try to call my home number from my cell i get a recording saying "that number is not set up". Any other advice? Fongo won't support my re...
by kvh
08/05/2016
Forum: Community Support
Topic: Invalid Password
Replies: 3
Views: 4201

Invalid Password

I recently had my freephoneline number changed including the area code. When i try to make calls i get a message saying "the password is invalid". I purchased the SIP configuration file back in 2010 and i have no idea what my SIP password is. Is it possible to have my password reset or is ...
by kvh
09/09/2015
Forum: Community Support
Topic: Want to RE join Freephoneline
Replies: 4
Views: 4714

Re: Want to RE join Freephoneline

I ported my phone number over to my ISP. It is the same number FPL assigned to me a few years back.
by kvh
06/19/2015
Forum: Community Support
Topic: Want to RE join Freephoneline
Replies: 4
Views: 4714

Re: Want to RE join Freephoneline

Thanks for your reply. When I changed my internet plan my ISP offered a deal if i signed up for a home phone. I though i would use it for the promotion period and just re-hook up FreePhoneLine after the 6 months. When I tried to hook it back up it wouldn't work. When i tried to log back into my acco...
by kvh
06/18/2015
Forum: Community Support
Topic: Want to RE join Freephoneline
Replies: 4
Views: 4714

Want to RE join Freephoneline

After 4-5 years of using freephone line, my internet service provider highjacked my home phone service. I would like to go back to using freephoneline. Is there a way to reinstate my account or do i have to rejoin from scratch? I would like to keep my current phone number.
by kvh
11/24/2014
Forum: Community Support
Topic: Unable to make calls
Replies: 6
Views: 5534

Re: Unable to make calls

thank you very much. It worked.
by kvh
11/24/2014
Forum: Community Support
Topic: Unable to make calls
Replies: 6
Views: 5534

Re: Unable to make calls

Is it the password I use to log into the freephoneline.ca website?
by kvh
11/24/2014
Forum: Community Support
Topic: Unable to make calls
Replies: 6
Views: 5534

Re: Unable to make calls

where am i supposed to enter the password?
by kvh
11/24/2014
Forum: Community Support
Topic: Unable to make calls
Replies: 6
Views: 5534

Unable to make calls

Whenever I try to dial a number i get a message saying "That password is not valid". Any suggestions would be appreciated.

Thank you.
by kvh
11/24/2014
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 727924

Unable to make call

Whenever I try to dial a number i get a message saying "That password is not valid". Any suggestions would be appreciated.

Thank you.
by kvh
11/04/2014
Forum: Community Support
Topic: Call Forwarding
Replies: 1
Views: 2579

Call Forwarding

Apparently my service has been going into call forward mode all by itself. The way it comes to our attention is that people email us to say they can't get through to our phone for a couple of days. The last time it happened I was given advice to hit *73 (cancel call forward) to fix it. It has happen...
by kvh
10/20/2014
Forum: Community Support
Topic: Unable to receive calls
Replies: 4
Views: 5839

Re: Unable to receive calls

Wow it worked. Thanks! Also weird as I have never activated that function before.
by kvh
10/20/2014
Forum: Community Support
Topic: Unable to receive calls
Replies: 4
Views: 5839

Unable to receive calls

We've had this service for 4 years now and outside some intermitent outages it's been pretty good. All of sudden though we are not able to recieve incoming calls. The phone is working and we can make calls but whenever people call us it goes straight to voicemail. Has anyone experienced this? Does a...
by kvh
12/17/2010
Forum: Tips & Tricks From Seasoned Users
Topic: Recording Phone Calls
Replies: 18
Views: 22422

Re: Recording Phone Calls

I am aware of the privacy laws. If I'm not mistaken I believe Google Voice has this feature. Are there plans to implement this feature in the future?
by kvh
12/16/2010
Forum: Tips & Tricks From Seasoned Users
Topic: Recording Phone Calls
Replies: 18
Views: 22422

Recording Phone Calls

Is it possible to be able to record your phone calls?
by kvh
11/09/2010
Forum: Community Support
Topic: Unable to make phone call
Replies: 1
Views: 3041

Unable to make phone call

I am unable to make a local call. When I dial the number a message states "the number is not covered by our plan". My call log states "Unable to match in tariff rates". Why is this happening and how can it be fixed?
by kvh
10/27/2010
Forum: Tips & Tricks From Seasoned Users
Topic: Enable voicemail to email
Replies: 1
Views: 2997

Enable voicemail to email

I am not able to change my voicemail to email options. Each time I make a change it says its saving my settings but then it goes right back to "none". Any advice on how to fix this problem would be great.
by kvh
10/25/2010
Forum: Community Support
Topic: Enable voicemail to email options not working
Replies: 4
Views: 5253

Re: Enable voicemail to email options not working

Has this problem been fixed? I am having the same problem, I'm not able to change the voicemail to email option.