Search found 6 matches

by Hmm888_8
07/25/2022
Forum: Community Support
Topic: Fongo being blocked by Fido (tablet data only plan)?
Replies: 3
Views: 4729

Re: Fongo being blocked by Fido (tablet data only plan)?

Seriously, how often are issues resolved with the candid responses? I already tried basic troubleshooting from the link before posting. This is the last place I want to post because there's very little traffic and support. Fido, Fongo, or my primary mobile provider is blocking the ports Fongo needs ...
by Hmm888_8
07/24/2022
Forum: Community Support
Topic: Fongo being blocked by Fido (tablet data only plan)?
Replies: 3
Views: 4729

Fongo being blocked by Fido (tablet data only plan)?

In my dual SIM iPhone today, I enabled Fido Data. Fido data works just fine otherwise. When I go and open up the Fongo app, it gave a banner error and said Fongo Connection Failed — Click to retry. I tried signing out and uninstalling, reinstalling Fongo but when I use Fido's data only it fails. It ...
by Hmm888_8
12/27/2021
Forum: Suggestions & Feedback
Topic: Fongo Support has been virtually non-existent
Replies: 0
Views: 3442

Fongo Support has been virtually non-existent

I was considering Fongo for our apartment and I had some questions/concerns. I also pointed out some issues with Fongo's website and account page. The support I received was cryptic and bot like. It was unclear and I followed-up requesting additional information. Fongo chose to remain silent includi...
by Hmm888_8
12/14/2021
Forum: Community Support
Topic: Fongo Home Phone in an Apartment/condo complex—feasible?
Replies: 1
Views: 3888

Fongo Home Phone in an Apartment/condo complex—feasible?

We live in a high rise apartment/condo complex and are considering Fongo Home phone. We have two hardwired telephone jacks in the apartment (no cordless phones for obvious reasons) and two chorded landlines connected to each plus a fax machine using a coupler adapter. I emailed Fongo support and the...
by Hmm888_8
04/24/2021
Forum: Community Support
Topic: [Resolved] Java Runtime Environment Was Not Found error
Replies: 12
Views: 16206

Re: [Resolved] Java Runtime Environment Was Not Found error

Obivously this hasn't been resolved.

I understand that one might need an older 32 bit version of java for the freephoneline app to run?