Search found 5 matches

by krist8
03/15/2024
Forum: General Discussions
Topic: New HT801 ATA flashing phone light
Replies: 2
Views: 1905

Re: New HT801 ATA flashing phone light

Thank you. Did not know that is an online menu.
by krist8
03/14/2024
Forum: General Discussions
Topic: New HT801 ATA flashing phone light
Replies: 2
Views: 1905

New HT801 ATA flashing phone light

I replaced my dead ATA with this new one. Followed instructions to power up. All 3 lights are steady. Made a test phone call. Now the phone light keeps flashing slowly. My previous ATA unit shows 3 solid lights all the time. Is there a problem with this new unit? I can still make or receive calls, j...
by krist8
03/14/2024
Forum: Community Support
Topic: Grandstream HT801 dead?
Replies: 7
Views: 6425

Re: HT801 ATA reliability

Thanks for your reply. You are right that my HT801 was fried. The power sources was not protected from power surge. There was a thunder storm recently. All of my Audio visual equipment are connected to a APC, except the dead HT801. The new unit arrived today, and I have connected it to a APC surge p...
by krist8
03/13/2024
Forum: Community Support
Topic: Grandstream HT801 dead?
Replies: 7
Views: 6425

HT801 ATA reliability

My HT801 ATA failed after 14 months. How long did yours last?
by krist8
03/13/2024
Forum: Community Support
Topic: Grandstream HT801 dead?
Replies: 7
Views: 6425

Re: Grandstream HT801 dead?

My HT801 also behaved like yours. Technical support said it is dead. It only lasted for 14 months. I am disappointed that this hardware failed so quickly. I have ordered another one for replacement, and if it fails again, I'll have to switch to something else.