Search found 56 matches
- 10/26/2017
- Forum: Community Support
- Topic: SOLVED Problem with incoming calls URGENT
- Replies: 7
- Views: 9014
Re: Problem with incoming calls URGENT
Well, i checked the call log and the number doesn't appear. Maybe a problem on Bell side connecting calls to FPL. Hi! I am experiencing a problem since this morning with my FreePhoneLine and Fongo. I can't receive any call. It says, please hang up immediately and try your call again. I rebooted my v...
- 10/26/2017
- Forum: Community Support
- Topic: SOLVED Problem with incoming calls URGENT
- Replies: 7
- Views: 9014
Re: SOLVED Problem with incoming calls URGENT
It is now working... weird problem...
- 10/26/2017
- Forum: Community Support
- Topic: SOLVED Problem with incoming calls URGENT
- Replies: 7
- Views: 9014
SOLVED Problem with incoming calls URGENT
Hi! I am experiencing a problem since this morning with my FreePhoneLine and Fongo. I can't receive any call. It says, please hang up immediately and try your call again. I rebooted my voip ATA at home. I can make calls but can't receive any. On my Fongo App too it doesn't work. I can't receive any ...
- 12/23/2016
- Forum: Community Support
- Topic: FPL Down?
- Replies: 8
- Views: 8279
FPL Down?
Good morning! Is it only me or FreePhoneLine is down this morning? I received a call at around 9AM and at 9:30 AM the voip ATA wasn't connected. I called my number with my cell, and it says, the number you have dialed is not in service... I am really affraid to lose my number... It's christmas time ...
- 12/23/2016
- Forum: Community Support
- Topic: service down or just me :)?
- Replies: 577
- Views: 731750
Re: service down or just me :)?
Same thing for me! Not working this morning and when i call my FPL number it says, the number you have dialed is not in service... well i'm very affraid...
- 01/21/2014
- Forum: Community Support
- Topic: Call log problem
- Replies: 1
- Views: 2110
Call log problem
Hi!
When i go in the FreePhoneLine website and enter in my call log, the time is not good.
It seems like it is not in the good time zone.
Does anyone is experiencing that too?
Is there any way to correct it?
Thanks
When i go in the FreePhoneLine website and enter in my call log, the time is not good.
It seems like it is not in the good time zone.
Does anyone is experiencing that too?
Is there any way to correct it?
Thanks
- 10/18/2013
- Forum: Community Support
- Topic: FREEPHONE LINE DOWN
- Replies: 72
- Views: 42368
Re: FREEPHONE LINE DOWN
I KNEW IT!!!!!!!!
You see, the problem is not from my ATA!
Thank you Cyber for the information!
You see, the problem is not from my ATA!
Thank you Cyber for the information!
- 10/18/2013
- Forum: Community Support
- Topic: FREEPHONE LINE DOWN
- Replies: 72
- Views: 42368
Re: FREEPHONE LINE DOWN
I will try to unplug everything when i'll be home.
I will see if it continues or no.
I have called many people with FPL with my Fido cellphone and always getting a busy tone.
If by resetting the ATA it doesn't correct the situation there is a problem somewhere.
I will see if it continues or no.
I have called many people with FPL with my Fido cellphone and always getting a busy tone.
If by resetting the ATA it doesn't correct the situation there is a problem somewhere.
- 10/18/2013
- Forum: Community Support
- Topic: FREEPHONE LINE DOWN
- Replies: 72
- Views: 42368
Re: FREEPHONE LINE DOWN
Ok thank you
This number is mine and i use it when i am on a trip.
Actually it is not plugged into any ATA, so it is disconnected from FPL network and all calls should go directly to the voice mail.
Check by yourself by using a regular phone line or cellphone: 4xxxxxxxx
This number is mine and i use it when i am on a trip.
Actually it is not plugged into any ATA, so it is disconnected from FPL network and all calls should go directly to the voice mail.
Check by yourself by using a regular phone line or cellphone: 4xxxxxxxx
- 10/18/2013
- Forum: Community Support
- Topic: FREEPHONE LINE DOWN
- Replies: 72
- Views: 42368
Re: FREEPHONE LINE DOWN
You are sure of that?
I found really strange that i can't call 3 people with FPL from my cellphone
All of them at the same time have the same problem, what a strange situation
I found really strange that i can't call 3 people with FPL from my cellphone
All of them at the same time have the same problem, what a strange situation
- 10/18/2013
- Forum: Community Support
- Topic: FREEPHONE LINE DOWN
- Replies: 72
- Views: 42368
Re: FREEPHONE LINE DOWN
One last thing, when i call from FPL to FPL i can receive a call.
But if i use my cell phone, i can't receive any calls.
But if i use my cell phone, i can't receive any calls.
- 10/18/2013
- Forum: Community Support
- Topic: FREEPHONE LINE DOWN
- Replies: 72
- Views: 42368
Re: FREEPHONE LINE DOWN
That's really weird, all the 3 numbers making the same busy signal.
I will send you on private the FPL phone numbers that i am calling, you'll see.
I will send you on private the FPL phone numbers that i am calling, you'll see.
- 10/18/2013
- Forum: Community Support
- Topic: FREEPHONE LINE DOWN
- Replies: 72
- Views: 42368
FREEPHONE LINE DOWN
Hi!
I am trying to call people with FPL and i get a busy signal.
I have called 3 people with a FPL number and everyone has the same problem.
I think the servers are having problems.
i have found that people with FPL can make calls but can't receive calls.
I am trying to call people with FPL and i get a busy signal.
I have called 3 people with a FPL number and everyone has the same problem.
I think the servers are having problems.
i have found that people with FPL can make calls but can't receive calls.
- 03/20/2013
- Forum: Community Support
- Topic: New SIP Configuration
- Replies: 1
- Views: 2288
New SIP Configuration
Hi! I currently have Freephoneline and i received an email today to make some changes in the SIP configuration. I have a Linksys SPA2102 and i don't know much how to configure it. Can someone post some printscreens to see how to make the modifications, i really don't want to make an error in this. A...
- 01/08/2013
- Forum: Community Support
- Topic: Registration failed
- Replies: 3
- Views: 3461
Re: Registration failed
Actually my Local Network at home is plugged that way:
Modem-Wifi Router-ATA-Office PC
I have tried to plug the modem directly in the ATA and the wifi router in the ATA but it slows down my internet.
I have a 20 mbps connection and when i do that, it goes to 8 mbps.
Where i have to put the STUN?
Modem-Wifi Router-ATA-Office PC
I have tried to plug the modem directly in the ATA and the wifi router in the ATA but it slows down my internet.
I have a 20 mbps connection and when i do that, it goes to 8 mbps.
Where i have to put the STUN?
- 01/08/2013
- Forum: Community Support
- Topic: Registration failed
- Replies: 3
- Views: 3461
Registration failed
Hi! I have a problem with my Linksys SPA2102 I don't know if the problem is coming from my side or from FPL. I installed yesterday my new ATA and it was working fine till tonight. Around 6 PM, the line stopped working. My computer is plugged directly in the ATA and the internet was working fine. I l...
- 12/03/2012
- Forum: Community Support
- Topic: Call failure
- Replies: 2
- Views: 2628
Re: Call failure
My problem is now fixed.
Just tried this afternoon to call and it is now working.
Just tried this afternoon to call and it is now working.
- 12/03/2012
- Forum: Community Support
- Topic: Call failure
- Replies: 2
- Views: 2628
Call failure
Hi! I actually have a problem when i make calls to Azores (Portugal). For example, i dial 011-351-296-682-642 and it starts beeping. I went on my account to check the call logs and it says Switching Equipment Congestion and it never works. I have tried to make calls yesterday and today and it won't ...
- 10/21/2012
- Forum: Community Support
- Topic: Alarm won't work
- Replies: 1
- Views: 2354
Alarm won't work
Hi! I am actually using a Thomson ST780WL modem with integrated VOIP ATA. It worked very good with my alarm system. I changed of internet provider this week end and installed a new modem (Thomson DCM475) and a SPA2102. I have made the complete setup and the phone is working well. The unique problem ...
- 10/10/2012
- Forum: General Discussions
- Topic: Receiving undesired calls at middle of the night
- Replies: 1
- Views: 2885
Receiving undesired calls at middle of the night
Hi! The last 2 nights i received calls from someone in Congo. He called 2 times last night at 3:00 AM and yesterday night too at the sametime. Always the same guy calling. I have the phone number, is it possible to block the number. Everytime he calls, we wake up very stressed thinking that someone ...
- 02/11/2012
- Forum: Community Support
- Topic: Changing VOIP ATA
- Replies: 2
- Views: 3113
Changing VOIP ATA
Hi! I have a problem with my Voip Adapter, it's a Linksys SPA 2102. Some times, i don't know why, it cuts completely my internet and my modem isn't able to reconnect to the internet. I have to unplug the modem and it will work again. My modem is a Thomson 516. I already tried with another Linksys SP...
- 10/26/2011
- Forum: Community Support
- Topic: Oct. 26 - My two line is dead
- Replies: 5
- Views: 5076
Re: Oct. 26 - My two line is dead
Samething for me this moring.
My home alarm system told me that the night test fails at 3 AM.
Now it's back to normal.
But the call logs on the website are deleted, we can't see the logs of the last days.
Any problem with FPL servers last night?
My home alarm system told me that the night test fails at 3 AM.
Now it's back to normal.
But the call logs on the website are deleted, we can't see the logs of the last days.
Any problem with FPL servers last night?
- 08/16/2011
- Forum: Community Support
- Topic: Problem with the call waiting
- Replies: 3
- Views: 3645
Re: Problem with the call waiting
Ah yeah i forgot.
When the person stays on the call waiting before i answer, after 30 seconds the line hangs up instead of transferring to the voice mail.
Very weird situation
When the person stays on the call waiting before i answer, after 30 seconds the line hangs up instead of transferring to the voice mail.
Very weird situation
- 08/16/2011
- Forum: Community Support
- Topic: Problem with the call waiting
- Replies: 3
- Views: 3645
Problem with the call waiting
Hi! I actually have a problem with the call waiting. For example i'm on the phone and someone calls me, on the other side, the phone doesn't ring but i hear on the phone the Beep Beep that announces me that someone is on the call waiting. I don't know what is the problem. Is it from FPL or my modem,...
- 08/05/2011
- Forum: Community Support
- Topic: Purshased voucher not yet added to the account
- Replies: 4
- Views: 4477
Re: Purshased voucher not yet added to the account
Hi!
I just sent you a PM
Did you received it?
Thanks a lot
Delcio
I just sent you a PM
Did you received it?
Thanks a lot
Delcio