Fongo Community Forums

Ok I will try that. The only thing it might be doing is downloading email that I can see. I will try making a call while the computer is in hibernation and see if its ok then. Thanks so much for you help.

Thank you. I did the test and the upload speed is .26mb...whatever that means..lol
Nobody else uses my network.

I have the opposite problem. I can hear people who call me just fine, however, they tell me I'm cutting in and out and they keep saying "hello?" "hello?" as they can't hear my replies. Sometimes they just hang up as they get fed up. I'm a senior so this FPL is good for me but if ...

Fongo??? Sounds like an Italian swear word to me...lol

Thanks so much for your help Jake. Just hope I don't make it worse...lol.

I downloaded the configuration file that's postesd in that forum but its in French so wasn't any good to me

Ah I see what you mean. I think I dial them at normal speed but maybe I'm leaving too long in between. Is there any way that time out amount could be changed?

Is it necessary to wait 2 seconds between each number? I've never heard of that before. It works with redial or numbers called through the directory and they are really fast. I have talked to your technical support several times about this issue and I get absolutely nowhere.

Ok so I have a new phone. Not a cheap one. Started dialing the vet and same thing happened (not enough money in my account to complete this call) so it has to be the ATA. The call is local. Grrrrrrrrrrrrrr - getting very annoying

I haven't tried a different phone but I am getting a new one in a couple of days so I will try that and see how that works - thanks.

Yes it is a Grandstream HT-286 that I have. It has been a problem from day one and I'm just wondering if its a faulty ATA or is it possible it's my phone that's the problem? I just thought of that. Maybe I need to update my phone. I sure am appreciating the help I'm getting now from both Steve and T...

I know I am way out of date here but I just downloaded the Grandstream HT-286 settings only to find out they are all in French Where might I find the English version?

Thank you Tbrummel. Yes I did purchase the ata from FPL. I have had nothing but problems from day one. If I dial a number from a speed dial list it's fine. If I use redial its fine, but if I try to dial a number myself it tells me I don't have money in my account to cover this call even though it is...

There are 10's of thousands of FPL users enjoying the service without problem. If you don't bother to trouble shoot the problem, you should pay 19.95 a month and stay with Vonage or better yet, spend $30 + a month and use a true landline. Perhaps if you would read all my posts instead of just being...

Now today I started to dial a local number and it said could not complete the call as dialed. I wasn't even done dialing and it just cut me off but when I hit redial it worked fine. Free or not this seems to be a piece of crap. I'm tired of all this stuff happening every time I dial a number. If the...

Could these things be the result of a faulty ATA?

Some go through ok and others will go through after 3 or 4 tries. It usually starts talking at about the 3rd digit.

Not sure what you mean by a dial plan error. Also, after I am finished a call and hang up my phone rings right away but of course there is nobody there.

Doesn't matter if its a local call or a long distance call as soon as I start dialing it tells me I don't have enough money to complete this call. I have called customer service and nothing is ever done. Is this one of the things we have to put up with because its free? It sucks and nobody seems to ...

I find the new website is harder to get around than the old one. Where on earth do I go to change my address now? I've looked everywhere and I'm just lost.

I'm not very computer literate so I need help please. I have a D-Link 2001S ATA. I have purchased the SIP settings but that's as far as I got. I likely sound really stupid here but where/how do I enter the information in the settings file? I really need step by step instructions. I plugged the phone...