Search found 49 matches

by WilliamY
12/23/2016
Forum: Community Support
Topic: My account was blocked for no reason???
Replies: 2
Views: 3601

My account was blocked for no reason???

HI, Minutes ago. it was OK. then suddenly, I can't make any phone call. my Obi200 gives me: Register Failed: 408 Request Timeout (server=162.213.111.21:6060; retry in 1s) Logged into my Freephoneline account, tried to retrieve my SIP setting. got: errorLoadingSipData. Whats going on??? William
by WilliamY
11/22/2015
Forum: Device Configuration Sharing
Topic: OBi100 Setup Guide
Replies: 11
Views: 42203

Re: OBi100 Setup Guide

The digit map was wrong in the PDF, instead of 011xxxxxxxxxxxx. it should be 011xx. or you can't make international calls to some countries that take 011 + 10 digit phone#.
by WilliamY
06/16/2015
Forum: General Discussions
Topic: How to block ALL incoming phones except one phone#
Replies: 0
Views: 3326

How to block ALL incoming phones except one phone#

Hi, All

I'm using PAT2T-NA, At home, I want setup my ATA to block ALL the incoming phones but allow only my work/business phone in and out, Is it doable? How to setup?

Thanks,
by WilliamY
09/20/2013
Forum: Community Support
Topic: Free Incoming text message is not working: Short Codes
Replies: 2
Views: 6637

Re: Free Incoming text message is not working: Short Codes

Hi,

The link only talks about texting, my question is really about receiving, Can we receive messages from premium SMS?
by WilliamY
09/20/2013
Forum: Community Support
Topic: Free Incoming text message is not working: Short Codes
Replies: 2
Views: 6637

Free Incoming text message is not working: Short Codes

Hi, I found that sometimes the free incoming text messages is not working properly, especially for those from Short Codes, e.g. CIBC wants to verify my SMS mobile phone# by sending a verification code to my Fongo#, but I never receive it, Fongo is running in the background on my phone. so Is the fre...
by WilliamY
08/12/2013
Forum: Community Support
Topic: Down in Burlington, Ont - 1550hrs (Being worked on)
Replies: 12
Views: 7518

Re: Down in Burlington, Ont - 1550hrs (Being worked on)

Hi, Its the voip.freephoneline.ca doesn't work. Changed to voip2.freephoneline.ca works. I have a 647 number. Hi there, It should work with any of these 2. If you are unable to connect to one host, it might be DNS issue on your end. Thanks, Could be, but I'm using google DNS server 8.8.8.8, don't t...
by WilliamY
08/12/2013
Forum: Community Support
Topic: Down in Burlington, Ont - 1550hrs (Being worked on)
Replies: 12
Views: 7518

Re: Down in Burlington, Ont - 1550hrs (Being worked on)

Hi,

Its the voip.freephoneline.ca doesn't work. Changed to voip2.freephoneline.ca works. I have a 647 number.
by WilliamY
08/12/2013
Forum: Community Support
Topic: Down in Burlington, Ont - 1550hrs (Being worked on)
Replies: 12
Views: 7518

Service is down in Scarborough?

Hi,

Is it just me? Server is down in Scarborough as if 8:55pm? My adapter suddenly can't connect to the server, Internet is working fine.
by WilliamY
03/20/2013
Forum: Community Support
Topic: An email from Fongo Team, a fraud email?
Replies: 2
Views: 2909

An email from Fongo Team, a fraud email?

HI, Just got an email from 'Fongo Team': Dear Customer, Because you purchased a VoIP Unlock Key from Dell Voice or Freephoneline, we're writing to let you know that the configuration settings for your VoIP Unlock Key are now available online for easy reference. We recommend you review the required s...
by WilliamY
03/19/2013
Forum: Community Support
Topic: FPL on Android
Replies: 3
Views: 3205

Re: FPL on Android

you can install it on your phone as well, but you should only register one device at a time. The system does not allow for multiple registered devices and you won't know which device will ring, if any, if you connect more than one. They will keep stealing the registration from each other. You shoul...
by WilliamY
03/19/2013
Forum: Community Support
Topic: FPL on Android
Replies: 3
Views: 3205

FPL on Android

HI, All I bought SIP setting already, and currently set it up (port forwarding, ..., etc) as my main home phone, now I just installed CSipSimple app on my Samsung note 2, Is it possible/Ok that I'm using the same config to setup CSipSimple on my cell phone, What if somebody call my FPL number, will ...
by WilliamY
03/17/2013
Forum: Community Support
Topic: Clicking bluetooth button cann't get Fongo to answer calls
Replies: 4
Views: 6412

Re: Clicking bluetooth button cann't get Fongo to answer cal

I'm surprised no one answered this, especially as this question has been answered a few times, so most people should know the answer :) Anyway - the basic answer is you can use a BT headset for the audio part of the call, but the button that usually answers or ends a call is useless. For some reaso...
by WilliamY
03/17/2013
Forum: Community Support
Topic: Clicking bluetooth button cann't get Fongo to answer calls
Replies: 4
Views: 6412

Re: Clicking bluetooth button cann't get Fongo to answer cal

Okay, tried the bluetooth with my other phones (no fongo installed on them), it works very well. so obviously, its the Fongo (Android edition) that doesn't support Bluetooth. To my surprise, my question was posted here for a week, no Fongo support can answer this simple question?! To Fongo support: ...
by WilliamY
03/09/2013
Forum: Community Support
Topic: Clicking bluetooth button cann't get Fongo to answer calls
Replies: 4
Views: 6412

Clicking bluetooth button cann't get Fongo to answer calls

HI, Just bought a Motorola HK250 Bluetooth headset, this is my first BT device, paired with my Samsung note 2, JB 4.1.2. Using fongo for incoming and outgoing calls, the problem is whenever there is incoming calls, I heard rings on bluetooth, but click bluetooth button can not get the fongo to answe...
by WilliamY
02/12/2013
Forum: Community Support
Topic: FPL Call forwarding function is DISABLED permanently?!
Replies: 5
Views: 4119

FPL Call forwarding function is DISABLED permanently?!

Hi,

Just saw that FPL call forwarding function is disabled on the web site, Is it a permanent thing or temporary thing?

William
by WilliamY
02/01/2013
Forum: Community Support
Topic: Fongo is not displaying original Caller ID/Phone#?
Replies: 1
Views: 2857

Fongo is not displaying original Caller ID/Phone#?

Fongo is not displaying original Caller ID/Phone#? Postby WilliamY » 02/01/2013 HI, For the past couple of days, I found that when my FPL forwarding calls to Fongo, Fongo is displaying my FPL#, not Original Caller ID/Phone#, Whats happening? Is it FPL sending wrong ID number? or Is it Fongo displayi...
by WilliamY
02/01/2013
Forum: Community Support
Topic: Caller ID with call forwarding issue
Replies: 3
Views: 3014

Caller ID with call forwarding issue

Hi, All

For the last couple of days, I found that when FPL forwarding calls to my fongo phone, it displays my FPL phone# on the phone, not the original caller phone#, It used to be working fine that displaying/forwarding the original caller phone#. Whats happening?

Thanks

William
by WilliamY
05/25/2012
Forum: Community Support
Topic: Is FPL server down again?
Replies: 2
Views: 2968

Re: Is FPL server down again?

I knew there was an issue yesterday, and was fixed yesterday evening. The phone was working today until 5:00pm, The issue occured again.
by WilliamY
05/25/2012
Forum: General Discussions
Topic: Connection Lag
Replies: 42
Views: 32172

Re: Connection Lag

As of 5:36pm, Can't connect to login server, its been on and off numerous time since 5:00pm, now its completely off.
by WilliamY
05/25/2012
Forum: Community Support
Topic: Is FPL server down again?
Replies: 2
Views: 2968

Is FPL server down again?

May 15, 2012, Is it just me? I can't get my ATA to connect to login server again after rebooting several times. Its been on and off during this afternoon, but now its completely off, Can't connect to login server.
by WilliamY
05/25/2012
Forum: General Discussions
Topic: Connection Lag
Replies: 42
Views: 32172

Re: Connection Lag

WHAT IS GOING ON? Just finished one call, then 'Can't connect to login server' occurs again. Its been on and off numerous times again today. Reboot ATA, it connected again. after making some calls, hang up, then 'Can't connect to login server' occurs, then reboot, then... EDIT1: now can't even conne...
by WilliamY
05/24/2012
Forum: General Discussions
Topic: No incoming audio May 24, 2012
Replies: 18
Views: 13410

Re: No incoming audio May 24, 2012

I had the same issue today around same time, seemed to be solved by Freephoneline as of 5:45pm
by WilliamY
05/24/2012
Forum: Community Support
Topic: Outbound busy signal and incoming calls incompl.. (resolved)
Replies: 15
Views: 11382

Re: Outbound busy signal and incoming calls incomplete

I had the same issues, even restarted router and ATA, Something definitely went wrong.