Search found 25 matches

by johnfreephone
05/08/2013
Forum: Community Support
Topic: Hearing issue with new softphone
Replies: 1
Views: 2635

Re: Hearing issue with new softphone

Freephoneline Desktop Application or Fongo Desktop Application?

I hope you mentioned softphone is Fongo Desktop Application.
by johnfreephone
05/07/2013
Forum: Community Support
Topic: Desktop Application problem
Replies: 0
Views: 2194

Desktop Application problem

Can not connect the Desktop Application. My FPL phone has no problem to connect. My Fongo has no problem to connect which is using WiFi. Desktop Application can not connect. it using WiFi too. last time I used ot was two months ago. No problem with old version. Right now, old version doesn't work. n...
by johnfreephone
05/07/2013
Forum: Community Support
Topic: DellVoice Desktop app
Replies: 6
Views: 6135

Re: DellVoice Desktop app

By check the fongo.com, if you click desktop, the website will go to freephoneline website.

Looks like the fongo desktop version is not available.

Can fongo staff confirm this information?
by johnfreephone
05/02/2013
Forum: Community Support
Topic: DellVoice Desktop app
Replies: 6
Views: 6135

Re: DellVoice Desktop app

I have the exactly same problem.
by johnfreephone
05/02/2013
Forum: Community Support
Topic: long delay before outgoing call dials
Replies: 5
Views: 5380

Re: long delay before outgoing call dials

I have the same problem right now. I didn't have this problem before.
I am using the ATA from FPL.
I didn't do any change.

What should I check?
by johnfreephone
04/30/2013
Forum: Community Support
Topic: About Desktop Application
Replies: 0
Views: 2596

About Desktop Application

Hi There,

Does Fongo Desktop service still Available?

Right now, I can not use my Desktop application.

Thank you so much

John
by johnfreephone
02/08/2013
Forum: Community Support
Topic: About SMS
Replies: 5
Views: 5546

Re: About SMS

Started from Monday. I can received FREE SMS.

Tested few days. It works fine.

Thanks a lot.
by johnfreephone
01/30/2013
Forum: Community Support
Topic: About SMS
Replies: 5
Views: 5546

Re: About SMS

Thank you Steve. I will try it again.
by johnfreephone
01/29/2013
Forum: Community Support
Topic: About SMS
Replies: 5
Views: 5546

Re: About SMS

Thanks for your reply.

How about #3?
by johnfreephone
01/28/2013
Forum: Community Support
Topic: About SMS
Replies: 5
Views: 5546

About SMS

Suggestions #1. Receiving SMS FREE from all mobile. Good morning! Re: #1 - Done! Enjoy. Thank you so much for the quick response for the suggestion. Here I have some questions about SMS: 1. Do I have to have the data plan for receiving SMS? 2. Do I have to connect with WiFi when people sending me S...
by johnfreephone
01/28/2013
Forum: Community Support
Topic: Does the Fongo service status work for FPL?
Replies: 6
Views: 5003

Re: Does the Fongo service status work for FPL?

FONGO_steve wrote:The status page does cover all Fongo brands
That means that status page ONLY for Fongo. NOT for FPL.
by johnfreephone
01/23/2013
Forum: Community Support
Topic: Dialpad - not working
Replies: 121
Views: 162317

Re: Dialpad - not working

I had this problem before. After I installed the JRE-6U25. Everything back to normal.

This is a VERY OLD issue.

If this is not good for you, just try different version of Java.
by johnfreephone
01/23/2013
Forum: Community Support
Topic: Does the Fongo service status work for FPL?
Replies: 6
Views: 5003

Does the Fongo service status work for FPL?

Today, the FPL is down. Even right now, It can make call but can NOT receeive call. I came here to know that some people mentioned the service status page. http://status.fongo.com/ Looks like it is for fongo only. because when FPL is down. I used my Fongo Mobile Apps. It work fine at that time. Even...
by johnfreephone
01/23/2013
Forum: Community Support
Topic: Freephoneline Down
Replies: 132
Views: 135038

Re: Freephoneline Down

belgiumrom wrote:service is showing green all across now...
Even it likes that. still can NOT receive call. can make call only.

I confused with the status. It's for Dell Voice only or it for BOTH DV and FPL.

But When the FPL is down. DV works fine.
by johnfreephone
01/23/2013
Forum: Community Support
Topic: FPL is down - 1/23/2013
Replies: 9
Views: 5924

Re: FPL is down - 1/23/2013

it is down here too.
At very begining, can not receive call and make call.
Right now, Can make call, but can NOT receive call.
by johnfreephone
01/15/2013
Forum: Suggestions & Feedback
Topic: Suggestions for SMS rate
Replies: 7
Views: 9766

Suggestions for SMS rate

Suggestions for SMS rate:

1. Receiving SMS FREE from all mobile.
2. Buy Credit for long distance, And also can be used for SMS
3. Send one SMS for $0.05 Max. $1.99/m

I think more people will buy Credit.
by johnfreephone
12/14/2012
Forum: Community Support
Topic: Can't connect Dell Voice
Replies: 11
Views: 8490

Re: Can't connect Dell Voice

Hi, Like Mike said, this maybe the Java issue.

If you updated to the lastest Java, Fongo will not work.

Remove the Java, install vwesion6 update25, it will be OK.
by johnfreephone
10/22/2012
Forum: Community Support
Topic: PC Windows dialpad/java issue
Replies: 3
Views: 4441

Re: PC Windows dialpad/java issue

Sorry guys, I found the old topic after I posted my questions. Thank you for your replys.
by johnfreephone
10/19/2012
Forum: Community Support
Topic: PC Windows dialpad/java issue
Replies: 3
Views: 4441

PC Windows dialpad/java issue

Hi, There After updated to new Java, Dialpad don't work. ( On PC windows ) Can receive calls, can check voice mail. Can do everything except Dial Number. But if you go contacts, call from there, it works. only difference I did was updated Java. Then tried old version of Java, works. windows 7 runnin...
by johnfreephone
10/19/2012
Forum: Community Support
Topic: Download APK?
Replies: 7
Views: 7738

Re: Download APK?

Yes. same question. It will be great we can download Fongo Apk from this website.

I don't think it is a hard thing to do it.
by johnfreephone
10/18/2012
Forum: Fongo Announcements
Topic: Dell Voice Windows PC users - network configuration issue
Replies: 5
Views: 17861

Re: Dell Voice Windows PC users - network configuration iss

I still have the java issue for windows PC. updated java can not get the dialpad work.

Old java works
by johnfreephone
11/07/2011
Forum: Fongo Announcements
Topic: Planned Maintenance - Oct 28, 2011. 2AM-4AM EST.
Replies: 15
Views: 18131

Re: Planned Maintenance - Oct 28, 2011. 2AM-4AM EST.

Hi Steve, recently I got problem with sending my phone ID out. If I call someone who have ID display function or call my cellphone. sometimes, my phone No. can be displayed. sometimes, can not. I will PM you my account information. Could you please have a look for me. Right now, most people will no...
by johnfreephone
11/01/2011
Forum: Fongo Announcements
Topic: Planned Maintenance - Oct 28, 2011. 2AM-4AM EST.
Replies: 15
Views: 18131

Re: Planned Maintenance - Oct 28, 2011. 2AM-4AM EST.

Hi Steve, recently I got problem with sending my phone ID out. If I call someone who have ID display function or call my cellphone. sometimes, my phone No. can be displayed. sometimes, can not. I will PM you my account information. Could you please have a look for me. Right now, most people will not...