Search found 19 matches
- 10/08/2015
- Forum: Community Support
- Topic: Incoming Call Problem - No Phone Ringing
- Replies: 10
- Views: 9071
Re: Incoming Call Problem - No Phone Ringing
I changed my old telephone # to a new Toronto telephone #. After the change, I don't hear the phone ring when I get incoming calls. I'm having this problem again. I didn't make any changes to my ATA after the # change. All changes that were suggested in this thread had worked for my old # but not wi...
- 10/07/2015
- Forum: Community Support
- Topic: My FPL Telephone # is long distance but it's not
- Replies: 2
- Views: 3160
- 10/06/2015
- Forum: Community Support
- Topic: My FPL Telephone # is long distance but it's not
- Replies: 2
- Views: 3160
My FPL Telephone # is long distance but it's not
Hello, I was using my FreePhoneLine telephone # for a very long time. I got this # when I was living in Hamilton. Now I moved to Toronto. Whenever someone calls me in Toronto using this #, they get a message telling them that this # is a long distance telephone # but it's not. Can the support staff ...
- 10/06/2015
- Forum: Community Support
- Topic: Incoming Call Problem - No Phone Ringing
- Replies: 10
- Views: 9071
Re: Incoming Call Problem - No Phone Ringing
Problem resolved. Thanks.
- 10/06/2015
- Forum: Community Support
- Topic: Incoming Call Problem - No Phone Ringing
- Replies: 10
- Views: 9071
Re: Incoming Call Problem - No Phone Ringing
My router's IP address with the last 3 digits omitted is 104.158.236.
For the User 1 tab, I see no values for the following fields: Cfwd All Dest, Cfwd Busy Dest and Cfwd No Ans Dest. 20 appears in the Cfwd No Ans Delay field.
Under User 1 tab, the value for the DND Setting field is set to yes.
For the User 1 tab, I see no values for the following fields: Cfwd All Dest, Cfwd Busy Dest and Cfwd No Ans Dest. 20 appears in the Cfwd No Ans Delay field.
Under User 1 tab, the value for the DND Setting field is set to yes.
- 10/06/2015
- Forum: Community Support
- Topic: Incoming Call Problem - No Phone Ringing
- Replies: 10
- Views: 9071
Re: Incoming Call Problem - No Phone Ringing
Hello, For my ATA, I'm using Line one for the telephone. Under the Line 1 tab, I placed "46946" in the SIP Port field. Also under the same tab, I placed " voip4.freephoneline.ca:6060" in the Proxy field. After doing this, the problem still persists. Under the Info tab, I see the ...
- 10/06/2015
- Forum: Community Support
- Topic: Incoming Call Problem - No Phone Ringing
- Replies: 10
- Views: 9071
Incoming Call Problem - No Phone Ringing
Hello, I have been using Free Phone Line for the last several years. Recently, I moved and switched to a new ISP. My old ISP was Acanac but the new one is VMedia. With Acanac, I was using ADSL but I'm using cable internet with VMedia at the new location. I'm using Linksys E900 Router. My ATA is the ...
- 10/06/2015
- Forum: Community Support
- Topic: service down or just me :)?
- Replies: 577
- Views: 728992
Incoming Call Problem - No Phone Ringing
Hello, I have been using Free Phone Line for the last several years. Recently, I moved and switched to a new ISP. My old ISP was Acanac but the new one is VMedia. With Acanac, I was using ADSL but I'm using cable internet with VMedia at the new location. I'm using Linksys E900 Router. My ATA is the ...
- 10/27/2013
- Forum: Community Support
- Topic: Accessing my Free Phone Line Voice Mail Using My Cell
- Replies: 2
- Views: 2607
Accessing my Free Phone Line Voice Mail Using My Cell
Hello, I would like to check my voice mail using my cell phone. I used one of the access numbers provided by this listing http://www.freephoneline.ca/vmAccessNumbers. After dialing the access #, I'm asked to provide my customer #. I need to know my customer # before using this. How can I obtain my c...
- 03/24/2013
- Forum: General Discussions
- Topic: Linksys PAP2T Settings
- Replies: 1
- Views: 3140
Linksys PAP2T Settings
Currently, I'm using the CISCO PAP2T as my ATA adapter. Recently, I received an e-mail from FreePhoneLine.ca which had provided me with new settings for setting up my ATA adapter. According to this e-mail, the SIP Server should be set to "voip.freephoneline.ca" and the alternative SIP serv...
- 03/23/2013
- Forum: Device Configuration Sharing
- Topic: Cisco PAP2T Settings
- Replies: 0
- Views: 4699
Cisco PAP2T Settings
Currently, I'm using the CISCO PAP2T as my ATA adapter. Recently, I received an e-mail from FreePhoneLine.ca which had provided me with new settings for setting up my ATA adapter. According to this e-mail, the SIP Server should be set to "voip.freephoneline.ca" and the alternative SIP serv...
- 03/21/2012
- Forum: General Discussions
- Topic: Message Waiting Indicator Not Working
- Replies: 9
- Views: 9888
Re: Message Waiting Indicator Not Working
They really need to change their mail server otherwise many of their customers will leave them for other VOIP providers.
- 03/20/2012
- Forum: General Discussions
- Topic: Message Waiting Indicator Not Working
- Replies: 9
- Views: 9888
Re: Message Waiting Indicator Not Working
The voice mail message indicator is working now. It takes around 2 hours for the Fongo's voice mail sever to send a signal to my cordless phone to tell it to flash the voice mail message indicator light. Before it only took around 30 minutes. Can Fongo do something to reduce this time? After checkin...
- 03/17/2012
- Forum: General Discussions
- Topic: Message Waiting Indicator Not Working
- Replies: 9
- Views: 9888
Re: Message Waiting Indicator Not Working
I had turned off my ATA and then I had turned it back on and still the problem exists.
- 03/12/2012
- Forum: General Discussions
- Topic: Message Waiting Indicator Not Working
- Replies: 9
- Views: 9888
Message Waiting Indicator Not Working
Hello, I'm using Linksys PAP2T as my ATA. I received several calls last week and I wasn't home to answer their calls. They had left voice messages on the Fongo mail sever. Before four weeks ago, my voice mail indicator on my wireless phone would blink to indicate there are at least one voice mail me...
- 12/23/2011
- Forum: General Discussions
- Topic: Voice of Incoming Call Echos When Maximum Bandwith is Used
- Replies: 19
- Views: 12864
Re: Voice of Incoming Call Echos When Maximum Bandwith is Us
How can I adjust the connection in my Linksys PAP2T to give first priority to VOIP and secondary priority to everything else?
Thanks.
Thanks.
- 12/23/2011
- Forum: General Discussions
- Topic: Voice of Incoming Call Echos When Maximum Bandwith is Used
- Replies: 19
- Views: 12864
Re: Voice of Incoming Call Echos When Maximum Bandwith is Us
I only asked this question because my friend does subscribe to VOIP but his VOIP provider is Primus Canada. He has no problem with receiving calls when he is downloading a file using maximum bandwidth. The voice of the caller does not echo. Even the quality of the call is not affected. I have no exp...
- 12/22/2011
- Forum: General Discussions
- Topic: Voice of Incoming Call Echos When Maximum Bandwith is Used
- Replies: 19
- Views: 12864
Voice of Incoming Call Echos When Maximum Bandwith is Used
Hello, I'm using Linksys PAP2T as my ATA. I have ADSL and my maximum download speed is 5 megabits/second. I notice when I'm downloading a file using maximum bandwidth and a call comes in, the voice of the person talking to me over the phone is in echo mode. Is this a common problem? How can I resolv...
- 11/29/2011
- Forum: Tips & Tricks From Seasoned Users
- Topic: Voice Mail Notification Very Slow
- Replies: 5
- Views: 5982
Voice Mail Notification Very Slow
I'm using Linksys PAP2T as my ATA for VOIP. Today, I received a call from someone and I didn't answer the phone but rather I waited for the person to leave a voice mail message. My cordless phone has a voice mail indicator which is a blue light that flashes on and off when there is voice mail. I not...