Fongo Community Forums

Hi, This evening (29/01/2019), the android app stopped working properly. I am able to connect to the app (through my account). But when I am trying to make a call I get the following message : "Error Retrieving Rate" and "Call Failed : Call can not be completed, you do not have an act...

Hi Jack and Liptonbrisk. Thanks for your comments. I will contact FPL / Fongo with a PM to solve the problem. Even if the forward was not allowed from FPL to FPL in the past. Now it is allowed. I am able to forward my FPL number to another FPL number (one of my firends) but not to my second number I...

Hi, I have 2 freephoneline accounts. I am trying to use the FollowMe function from one of my freephoneline accounts. I would like to forward all my calls to another freephoneline number. When providing my new follow me number, I get the following message: "This number is already used as a Follo...

excellent technical support. Time to start addressing the problem : Very Fast ! Time to solve the problem : very fast too !
It was a pleasure working with the Fongo technical support.

Unable to connect :

From asterisk : Registration for '1418XXXXXX@voip.freephoneline.ca' timed out, trying again. "Too many requests" back from 208.65.240.44:5060

Hi,

I have a 418 XXX-XXXX number. I experience a very long delay before the first ring. When someone calls me, my phone start ringing after 30-60 seconds delay. Can you help me with this problem ?

Is there any new config/setup ?

Thanks.

Problems here in Quebec 418-XXX-XXXX
Using asterisk ... the phone is down ... unable to make calls or receive calls.
For several weeks already service is very random ... sometimes is working ... sometimes not ...
Hope that this issue will be resolved soon.

Same here in Quebec City 418 651 XXXX

Hi, My asterisk is unable to register with my freephoneline account (21 December 2012 - 11 PM) ! In Quebec City. Intermitent issues for 2-3 days now (19-20-21 December 2012) [Dec 21 22:55:06] NOTICE[2241]: chan_sip.c:11629 sip_reg_timeout: -- Registration for '1418XXXXXXX@voip.freephoneline.ca' time...

Hi,

I'm from Quebec City and I am unable to register and I'm unable to receive calls. 20.12.2012

Please help.

In Quebec City (418) the service is working properly at 6PM.

FPL worked for few minutes in Quebec City. Down again 10.54 AM.

service down in Quebec City

Hi, Is it possible to implement a calling card system ? If I have purchased a voucher, I am expecting to be able to use the credit even if I am not at home, and I don't have access to the internet, by calling an access number ! It will be very interesting to have a Toll Free Access Number for Canada...

Hi,
The caller id is not working properly right now. The calls are provided as "UNKNOWN".
Hope it will be solved as soon as possible.
Thank you for the excellent work you are doing.

So you cannot use the followme service (after purchasing a long distance voucher) to forward a call to a Non US/Canadian Number ?

Hi,

The sign-up page under firefox does not display the referral fields. An error is encountered during the sign-up process because of that. The specific fields are Ok under IE or Chrome.

Best Regards.

Some of us had purchased a credit voucher. And during this period of time, several local calls have been charged as "North America" even if the calls could not be completed (0.02$ for each try). Is it possible to have a credit adjustment ?

Still not working here ...
418 XXX
Please help !!!

admin wrote: Love the explanation!

This should be resolved now, tests are OK here calling from an outside and internal line!

Is it possible to increase the maximum delay until voicemail from 30 seconds to 45 seconds ? even if still keep your "by default" value to be 30 seconds ...

Thank you.

down in quebec city. 10h30 PM

on monday 27 Sept. 2010, at 8PM.

Hi,

The service is down Monday, 27 Sept. 2010, at 8 PM.

Please help.

I have the same problem here. I have notice it today 07 / 07 / 2010 Is there any solution to this problem ??? Mihai Hi there, I don't know if anyone else is having this issue, searched for it but couldn't find it. I have call forwarding enabled for all my calls to my cell phone. if I don't pick up m...

Monday 26 April 2010, 8h53 PM

the service it's working again.