Fongo Community Forums

Oh and BTW: I just checked my Call Logs(see below) for our old (613)******* Voip number and yes it has been recently ACTIVE, since we used it to make and recieve a few calls in Oct, of 2019, so therefore it was NOT "dormant" -------------------------------------------------- From: | To: 16...

Please REFUND the money you wrongfully debited. First of all we had purchased (2) Voip-Unlock Credential Key from FTL awhile back. We purchased the 2nd Voip phone number after we moved to different area code. However, we still want to keep our old Voip number, even though we may not use it as much, ...

Hello, I had purchased two VoIP (phone/credential) numbers from FPL awhile back, but we're only using one of the VoIP numbers, at present, for our respective area-code. However, I will obviously still keep my old VoIP number, since I had (one-time) purchased it anyway. Also, I've noticed that any Wo...

I seem to remember it was limited because of abuse at one time, I forget all the details though so I could be wrong. If you want to purchase bigger amounts you have to submit a support ticket https://support.fongo.com/hc/en-us/requests/new Not ideal by any means, but that is how they have it curren...

https://www.freephoneline.ca/accountInfo Why is it that I can only purchase "$5 of World Credits" at a time. ??? Can you guys please allow it so that we can pay whatever amount we want, for long-distance calling, if need be.? Having to go back-n-forth 5 times, just to add $25 to my account...

Here is a list of the area codes that FPL can provide. Obviously availability will factor into what they can provide when your friend signs up. https://support.fongo.com/hc/en-us/articles/212436806#quebec I don't see Saint-Sauveur on that list, so they will probably just have to pick the next best ...

HI, I'll be helping a friend in Quebec setup their FPL Voip account services. Here's their present setup in Saint-Sauveur Quebec. - VMEDIA ISP with Cable Modem (15Mbps down, 1Mbps up) - TP-Link Wireless Router -(with builtin 4-Ethernet Ports, NAT, firewall, ...). - Area code in their location in Que...

I Have had freephoneline for years with almost no problems, NOTHING has changed -aka, my Voip ATA, Router, Internet,..., has all been the same, with no changes to any settings. Suddenly over the last 2 days there's been NO VOIP service anymore. I power reset everything,and the Internet connectivity...

I Have had freephoneline for years with almost no problems, NOTHING has changed -aka, my Voip ATA, Router, Internet,..., has all been the same, with no changes to any settings. Suddenly over the last 2 days there's been NO VOIP service anymore. I power reset everything,and the Internet connectivity ...

1./ In my "Voicemail Settings", in "Rings before voicemail", I see that the maximum number of rings can only be set to 5. - Can this not be set to a higher number of rings?, and/or, can I disable voicemail completely?, do I have to do it at the Voip Router? The reason is, the bas...

Fongo Support wrote: Hi there,

It should work on both servers.

Please verify- you might need to restart your ATA.

Thanks,

Ok yes, "outgoing" calls are, at this moment, now working for me again.

Thanks.

YES, same here !!! EDIT: ...This morning, March 22,2013, my FPL line is down. I can not CALL OUT ?. the line appears to show that it's registered with the voip.freephoneline.ca server in my SPA2102," Also, my home phone displays a "New Voice Message" is waiting, but when I check it (v...

I've also been using the service since last year without major issues, now since the morning of Feb 12th, I've not been able to make outbound calls. I hear a dialtone, the number dials, but I hear no ringing and I cannot hear anything when the person picks up, but they can hear me. PLEASE FPL, undo...

well sure, as I am sure that ALL of us have receieved the email "Fongo Notification - Time for an Upgrade" -way back on Feb.12, 2013. OK, BUT The point is 1./ "OUTBOUND" is NOT working properly, if at all, since that upgrade.\ 2./ I have called succesffuly only about about half o...

well sure, as I am sure that ALL of us have receieved the email "Fongo Notification - Time for an Upgrade" -way back on Feb.12, 2013. OK, BUT The point is 1./ "OUTBOUND" is NOT working properly, if at all, since that upgrade.\ 2./ I have called succesffuly about half of the phone...

Yep, same here as well ? what is going on ?

Hey Mike, I don't know what you did, but I tried calling back a tech-support person yet again, and we double-checked the credit card info with my name/address/...., and finally, this time, the payment for my VOIP-Unlock key went thru. ?! Note:, I still could NOT do this thru' their website, meaning,...

Hi Mike:
I purchased it INSIDE of Canada.
How to I contact you ?
Is it safe to put my freephoneline.ca phone number here online ?

Thanks.

Hi all, Note, (on freephoneline.ca) after successfully creating my (new) account, ..., and receiving my new VOIP phone number, At my end, all I get is a: "...Error: IP country match invalid. Please call the Call Center to make a purchase....." ???' At "freephoneline's" end we get...

Ok, thanks, I appreciate the response.

Here's our Problem(s)/Scenario(s): I presently have a just one residential (freephonline-Voip) number: (613)-xxx-yyyy We have recently moved from Ottawa, Ontario (Canada), to Windsor, Ontario (Canada). We simply want to CHANGE, if possibe, our "area-code" only, so that the new (voip) numbe...

Thanks ya, its ok, but that link is just a liitle bit Toooo Loooooong-Winded, like 6 pages worth, just slightly. -Lol.
sheesh.
but anyway, yup.
Thanks.

It took about 1 hour, but Thanks Steve. ...of course, the minute I posted this I received the Email with my SIP settings. go figure -Lol Now, I'm off to scour your forum here, to try 'n get the extra nice SIP-Config settings for my Linksys-SPA2102 (sipura)... hint, hint. ;) Anyone wanna point me to ...

Hello, I just resently registered and PURCHASED the Voip Unlock Key for $50+Tax ..., and I also received my order Confirmation Notice saying they took out the $50 ?! So, uh, when I loginto My Account and under "SIP Settings" all I see is this ? "... VoIP Unlock Key You are unable to s...