Search found 16 matches

by patlenger
09/18/2012
Forum: Community Support
Topic: delay in connection outgoing calls
Replies: 0
Views: 2371

delay in connection outgoing calls

Hi. I have been experiencing problems regarding outgoing calls. Sometimes, when I dial a number, it takes a very long time before my call gets connected. Up to 10 seconds. The problem is that the call gets connected to the recipient the moment that the number is dialed. It leads to people hanging up...
by patlenger
09/18/2012
Forum: Community Support
Topic: proximity sensor problem
Replies: 18
Views: 19958

Re: proximity sensor problem

I thought that 1.4 would have solved my proximity sensor but it didn't. Same problem... But the most frustrating problem I have (well before the 1.4 update) is the delay in the connection atempt when I try to place an outgoing call. There is sometime a 10 seconds delay between the time the call arri...
by patlenger
09/18/2012
Forum: General Discussions
Topic: settings menu on the 1.4 app
Replies: 2
Views: 3205

Re: settings menu on the 1.4 app

Great! Thank you very much.
by patlenger
09/18/2012
Forum: General Discussions
Topic: settings menu on the 1.4 app
Replies: 2
Views: 3205

settings menu on the 1.4 app

Hi, I have just updated dellvoice android application 1.4.
The settings button has been replaced by the message button at the bottom. I can't find anyway to get to the settings through the app. Is it suppose to happen or am I missing something?
Thank you.
by patlenger
07/19/2012
Forum: Community Support
Topic: proximity sensor problem
Replies: 18
Views: 19958

Re: proximity sensor problem

Maybe there are notable differences between 2.3.5 and 2.3.6? What phone do you use?
by patlenger
07/19/2012
Forum: Community Support
Topic: proximity sensor problem
Replies: 18
Views: 19958

Re: proximity sensor problem

My samsung exhilarate runs on 2.3.6 so I don't know if ICS has anything to do with it. The application also seems to work differently according to the phone you use. My "old" htc wildfire s worked flawlessly with dellvoice while my newer exhilarate, on top of the proximity sensor, doesn't ...
by patlenger
07/06/2012
Forum: Community Support
Topic: proximity sensor problem
Replies: 18
Views: 19958

Re: proximity sensor problem

I have tried with the "ping tester" application and all the canadian websites can be pinged. Must be a problem specific to the NetOk application. Sorry, the ping is a non-issue I guess. Dellvoice works pretty well except for the proximity sensor. I have a hard time making calls since they ...
by patlenger
07/06/2012
Forum: Community Support
Topic: proximity sensor problem
Replies: 18
Views: 19958

Re: proximity sensor problem

No problem for sip.fongo.com. All the .ca website dont seem to work...
by patlenger
07/06/2012
Forum: Community Support
Topic: proximity sensor problem
Replies: 18
Views: 19958

Re: proximity sensor problem

It could be related: with the exhilarate phone I cannot "ping" dellvoice.ca website. Either on wifi or lte or 4G network. I cannot use netok application to determine latency. I can ping google.com but not dellvoice.ca website. I can ping dellvoice with my older htc wildfire. The applicatio...
by patlenger
07/06/2012
Forum: Community Support
Topic: proximity sensor problem
Replies: 18
Views: 19958

Re: proximity sensor problem

I am willing to help you anyways I can.
Just let me know what to do.
by patlenger
07/05/2012
Forum: Community Support
Topic: proximity sensor problem
Replies: 18
Views: 19958

Re: proximity sensor problem

Ok I get it.
Hope there is a fix for it. I really like your application...
Thanks
by patlenger
07/05/2012
Forum: Community Support
Topic: proximity sensor problem
Replies: 18
Views: 19958

Re: proximity sensor problem

Can you explain what you mean by "AT&T only" phone?
Ever since I unlocked it I was able to use it fine with my Telus sim card ...
by patlenger
07/05/2012
Forum: Community Support
Topic: proximity sensor problem
Replies: 18
Views: 19958

Re: proximity sensor problem

I meant that the 3 other applications use the proximity sensor correctly on the galaxy exhilarate.
by patlenger
07/05/2012
Forum: Community Support
Topic: proximity sensor problem
Replies: 18
Views: 19958

Re: proximity sensor problem

Hi
I just tried pulling the battery and it still doesn't work.
I also use Bria, grooveip and spare phone applications and they all work well with the exhilarate.
The phone was bought from AT&T and unlocked. I use it with Telus.
Thank you for your quick reply
by patlenger
07/05/2012
Forum: Community Support
Topic: proximity sensor problem
Replies: 18
Views: 19958

proximity sensor problem

Hi I have been using dell voice app for android since february with my HTC wildfire s on 2.3.3 with absolutely no problem. I just bought a Samsung galaxy exhilarate on 2.3.6 and I have the following problem: whenever I take the phone away from my ear (to dial or end the call) the screen turns off an...
by patlenger
03/05/2012
Forum: Suggestions & Feedback
Topic: headset
Replies: 0
Views: 3418

headset

Hi. Using Dell Voice app on android htc wildfire s 2.3.3, I tried plugging headset in my phone (earpieces only, no mic). It didn't work. It works only when I plug headset and mic but not with earpieces only. Is there a setting I can use to enable it? If not do you plan on providing a way to use earp...