Search found 8 matches

by lheathl
11/25/2015
Forum: Community Support
Topic: how to record CALLER voice or Conversation on FPL Line
Replies: 1
Views: 2801

Re: how to record CALLER voice or Conversation on FPL Line

There are analogue devices available that simply plug in just like a regular phone which record to your PC through a USB cable as well as recorder apps in the app stores if you use the FPL app. I use an old analogue device for our home voip, one that I found on ebay a number of years ago and it's st...
by lheathl
11/25/2015
Forum: Community Support
Topic: 911
Replies: 16
Views: 17729

Re: 911

There is a workaround for the 9-1-1 charge...I think. Here's the workaround that I configured and use...basically I set up a quick dial sequence. I configured the dial plan on my Linksys SPA-2102 so that a 9-1-1 call dials our local 10 digit emergency number, in our case that number is 5193372341. S...
by lheathl
08/22/2014
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 728252

number not in service recording

We've been saving for a number of years now with freephoneline without many issues. Today I just got my new phone with koodo and for one reason or another I cannot call my new phone that we moved or ported from virgin mobile(519402****). When we call we get a recording stating that the number called...
by lheathl
08/08/2013
Forum: Community Support
Topic: Fongo tells me to buy the SIP config again....?
Replies: 0
Views: 2543

Fongo tells me to buy the SIP config again....?

BUYER BEWARE - DO NOT CANCEL YOUR DSL SERVICE WITH FONGO IF YOU STILL WANT THE HOME PHONE (SIP CONFIG FILE)... In 2011 we signed up with freephoneline, a bundle that included all the start up costs including the modem, 2 month's of service, tel number porting and most important the SIP configuration...
by lheathl
03/22/2013
Forum: Community Support
Topic: No imcoming calls ..
Replies: 36
Views: 42120

Re: No imcoming calls ..

o ya' - the "register expires" setting set at 180. Nothing has changed on my end with programming or hardware.
by lheathl
03/22/2013
Forum: Community Support
Topic: No imcoming calls ..
Replies: 36
Views: 42120

Re: No imcoming calls ..

The past few days or so we have had our ATA drop off line (not register) for some reason. I changed the proxy voip.freephoneline.ca to voip 2 .freephoneline.ca address and for a short while everything works. After an hour or so it drops off line again, I haven't timed it so I can't for sure. Repeat ...
by lheathl
03/05/2013
Forum: General Discussions
Topic: Should this number be free?
Replies: 149
Views: 318480

Re: Should this number be free?

I too have found another exchange that I believe should be a free call (according to CNA). It's in the Sarnia exchange 226-402-xxxx. I just happened to notice I was charged for a few calls to a number that is a local Sarnia number through Bell Mobility, 226-402-xxxx. I have emailed FPL customer supp...
by lheathl
06/14/2012
Forum: Community Support
Topic: why call local 587-xxxx, every time promot balance
Replies: 13
Views: 14041

Re: why call local 587-xxxx, every time promot balance

Well it's june 2012 and this still seems to be an issue that a number in an advertised free calling area that is actually not free. For some reason the Edmonton 587 area code is still not covered in the freephone tariff, 587-521-xxxx. I fail to see why this continues to still be an issue when this w...