Search found 25 matches
- 10/21/2018
- Forum: Device Configuration Sharing
- Topic: FPL with HT-701 (Firmware 1.0.8.2)
- Replies: 31
- Views: 107027
Re: FPL with HT-701 (Firmware 1.0.8.2)
I have configured both ATAs with FPL, but even though both my relatives use the same router and the same ISP, the one with the HT-702 experiences some registration issues. His device randomly loses registration, even though it is configured according to this guide. Do you have any advice?
- 10/06/2018
- Forum: Device Configuration Sharing
- Topic: FPL with HT-701 (Firmware 1.0.8.2)
- Replies: 31
- Views: 107027
Re: FPL with HT-701 (Firmware 1.0.8.2)
Hi, thank you very much for your guide, I have recently acquired an HT702, updated its firmware, reset it to default and followed this guide successfully. I have two questions: 1) Can you tell me how I could specify, in the Dial Plan, that dialing 411 should get me to 111-111-1111, and that dialing ...
- 06/04/2014
- Forum: Community Support
- Topic: service down or just me :)?
- Replies: 577
- Views: 727969
Re: service down or just me :)?
Allright, problem's fixed here! (Quebec City)
Thanks!
Thanks!
- 06/04/2014
- Forum: Community Support
- Topic: service down or just me :)?
- Replies: 577
- Views: 727969
Re: service down or just me :)?
Technical Support (Fongo Support) Jun 04 01:41 PM Hello, This issue should now be resolved, if you are still having incoming call issues, please unplug your ATA / Phone Adapter from power for 20 minutes, plug it back in, wait 2 minutes, then test again. We are very sorry for the inconvenience this ...
- 06/04/2014
- Forum: Community Support
- Topic: service down or just me :)?
- Replies: 577
- Views: 727969
Re: service down or just me :)?
It's down both ways here in Quebec City too (2014-06-04 1:07 PM). I have a tone, but nothing happens when I place a call; when I call my number, I get a busy tone.
- 02/28/2014
- Forum: Community Support
- Topic: Canada (811) health service
- Replies: 1
- Views: 2398
Re: Canada (811) health service
You must specify the actual number that corresponds to 811 in your dial string. See http://laurent.ca/2010/08/20/grandstrea ... an-string/
- 03/23/2013
- Forum: Support Technique Français
- Topic: message d'erreur lorsqu'on m'appel
- Replies: 2
- Views: 5762
Re: message d'erreur lorsqu'on m'appel
Il vient de m'arriver la même chose. Je vous envoie les numéros en cause en MP. Aussi, voici à quoi ressemble mon Call Log. Comment se fait-il que les appels soient dédoublés? 418XXXXXX 1418XXXXXXX 0:07 23.03.13 09:34:03 23.03.13 09:34:10 Normal call clearing $ 0.00 418XXXXXX 1418XXXXXXX 0:07 23.03....
- 02/15/2013
- Forum: Community Support
- Topic: No incomming audio on outbound call
- Replies: 55
- Views: 40032
Re: No incomming audio on outbound call
Since FONGO_Mike closed a similar/redundant thread, we know that FPL is aware of this issue. However, could you just post a few lines to give us more info/status update? It would be nice to have some feedback and to keep communication lines open (that's one of the major flaws of FPL).
- 02/15/2013
- Forum: Community Support
- Topic: "Dead Air" on outgoing calls
- Replies: 2
- Views: 2626
Re: "Dead Air" on outgoing calls
You're not alone, continue discussion here http://forum.fongo.com/viewtopic.php?f=8&t=8068
- 02/15/2013
- Forum: Community Support
- Topic: No incomming audio on outbound call
- Replies: 55
- Views: 40032
Re: No incomming audio on outbound call
It seems to work this morning for me too, but I don't know if it's thanks to port forwarding, since it didn't work yesterday evening with the same settings.
- 02/14/2013
- Forum: Community Support
- Topic: No incomming audio on outbound call
- Replies: 55
- Views: 40032
Re: No incomming audio on outbound call
Here are my settings and it doesnt work How can I check if my ports are really open?
http://img201.imageshack.us/img201/1523/portss.jpg
http://img201.imageshack.us/img201/1523/portss.jpg
- 02/14/2013
- Forum: Community Support
- Topic: No incomming audio on outbound call
- Replies: 55
- Views: 40032
Re: No incomming audio on outbound call
Yes, everything was working as it should, but then again that was only one test. The same test had worked yesterday morning too, but in the end, outgoing calls remained down all day.
- 02/14/2013
- Forum: Community Support
- Topic: No incomming audio on outbound call
- Replies: 55
- Views: 40032
Re: No incomming audio on outbound call
I called my cellphone this morning and it worked, but I haven't made further tests.
- 02/13/2013
- Forum: Community Support
- Topic: Outgoing calls still down...
- Replies: 5
- Views: 4391
Re: Outgoing calls still down...
I spoke too soon, outgoing calls are still down.
- 02/13/2013
- Forum: Community Support
- Topic: Outgoing calls still down...
- Replies: 5
- Views: 4391
Re: Outgoing calls still down...
Ok it seems to work now. I don't know if that's because I power cycled my equipment?
- 02/12/2013
- Forum: Community Support
- Topic: Outgoing calls still down...
- Replies: 5
- Views: 4391
Outgoing calls still down...
I know it says "We are currently testing the system following scheduled system maintenance. Testing should be completed shortly. - 2013-02-12 08:24" on the Status Page, but still, outgoing calls have been down all day! Any idea when I'll be able to make calls again? Please don't say "...
- 02/08/2013
- Forum: Community Support
- Topic: Caller ID with call forwarding issue
- Replies: 3
- Views: 3014
Re: Caller ID with call forwarding issue
I don't have Call Forwarding enabled, but CallerID often shows my own number too. What could be the problem?
- 01/16/2013
- Forum: Community Support
- Topic: Freephoneline Down
- Replies: 132
- Views: 134948
Re: Freephoneline Down
Outgoing calls are down in Quebec City too since late afternoon.
- 12/22/2012
- Forum: General Discussions
- Topic: FPL Down in Montreal!
- Replies: 5
- Views: 5720
Re: FPL Down in Montreal!
It was down for almost 24 hours here in Quebec City, but it seems to be up again (Dec.22, 17:30PM), both for incoming and receiving calls... Will it go down again? We'll see...
- 08/31/2012
- Forum: Community Support
- Topic: Quebec 811 not accepted in dial-plan
- Replies: 4
- Views: 4212
Re: Quebec 811 not accepted in dial-plan
You must enter the number directly in your dial plan, see: http://laurent.ca/2010/08/20/grandstrea ... an-string/
- 08/22/2012
- Forum: Community Support
- Topic: Outgoing call sound cutoff
- Replies: 7
- Views: 5864
Re: Outgoing call sound cutoff
How can you put your ATA (in my case the PAP2T) before the router?
- 06/13/2012
- Forum: General Discussions
- Topic: New Setup - Unable to receive calls
- Replies: 13
- Views: 12335
Re: New Setup - Unable to receive calls
If you ported your number from another provider, make sure it is not still listed in your account from that provider (eg. I had to delete my number from my voip.ms account before being able to receive calls).
- 06/13/2012
- Forum: General Discussions
- Topic: Can't connect to login server
- Replies: 39
- Views: 44185
Re: Can't connect to login server
OK, line is back on as of 8:50AM in Quebec.
- 06/13/2012
- Forum: General Discussions
- Topic: Can't connect to login server
- Replies: 39
- Views: 44185
Re: Can't connect to login server
No dial tone as of this morning (June 13) in Quebec. I reset my PAP2T, to no avail.
- 06/10/2012
- Forum: General Discussions
- Topic: Beeps during calls
- Replies: 5
- Views: 5669
Re: Beeps during calls
I experience this problem too, and I set both DTMF settings to "no". I didn't have this problem when I was with voip.ms. Is there another setting to change?