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I have configured both ATAs with FPL, but even though both my relatives use the same router and the same ISP, the one with the HT-702 experiences some registration issues. His device randomly loses registration, even though it is configured according to this guide. Do you have any advice?

Hi, thank you very much for your guide, I have recently acquired an HT702, updated its firmware, reset it to default and followed this guide successfully. I have two questions: 1) Can you tell me how I could specify, in the Dial Plan, that dialing 411 should get me to 111-111-1111, and that dialing ...

Allright, problem's fixed here! (Quebec City)

Thanks!

Technical Support (Fongo Support) Jun 04 01:41 PM Hello, This issue should now be resolved, if you are still having incoming call issues, please unplug your ATA / Phone Adapter from power for 20 minutes, plug it back in, wait 2 minutes, then test again. We are very sorry for the inconvenience this ...

It's down both ways here in Quebec City too (2014-06-04 1:07 PM). I have a tone, but nothing happens when I place a call; when I call my number, I get a busy tone.

You must specify the actual number that corresponds to 811 in your dial string. See http://laurent.ca/2010/08/20/grandstrea ... an-string/

Il vient de m'arriver la même chose. Je vous envoie les numéros en cause en MP. Aussi, voici à quoi ressemble mon Call Log. Comment se fait-il que les appels soient dédoublés? 418XXXXXX 1418XXXXXXX 0:07 23.03.13 09:34:03 23.03.13 09:34:10 Normal call clearing $ 0.00 418XXXXXX 1418XXXXXXX 0:07 23.03....

Since FONGO_Mike closed a similar/redundant thread, we know that FPL is aware of this issue. However, could you just post a few lines to give us more info/status update? It would be nice to have some feedback and to keep communication lines open (that's one of the major flaws of FPL).

You're not alone, continue discussion here http://forum.fongo.com/viewtopic.php?f=8&t=8068

It seems to work this morning for me too, but I don't know if it's thanks to port forwarding, since it didn't work yesterday evening with the same settings.

Here are my settings and it doesnt work How can I check if my ports are really open?

http://img201.imageshack.us/img201/1523/portss.jpg

Yes, everything was working as it should, but then again that was only one test. The same test had worked yesterday morning too, but in the end, outgoing calls remained down all day.

I called my cellphone this morning and it worked, but I haven't made further tests.

I spoke too soon, outgoing calls are still down.

Ok it seems to work now. I don't know if that's because I power cycled my equipment?

I know it says "We are currently testing the system following scheduled system maintenance. Testing should be completed shortly. - 2013-02-12 08:24" on the Status Page, but still, outgoing calls have been down all day! Any idea when I'll be able to make calls again? Please don't say "...

I don't have Call Forwarding enabled, but CallerID often shows my own number too. What could be the problem?

Outgoing calls are down in Quebec City too since late afternoon.

It was down for almost 24 hours here in Quebec City, but it seems to be up again (Dec.22, 17:30PM), both for incoming and receiving calls... Will it go down again? We'll see...

You must enter the number directly in your dial plan, see: http://laurent.ca/2010/08/20/grandstrea ... an-string/

How can you put your ATA (in my case the PAP2T) before the router?

If you ported your number from another provider, make sure it is not still listed in your account from that provider (eg. I had to delete my number from my voip.ms account before being able to receive calls).

OK, line is back on as of 8:50AM in Quebec.

No dial tone as of this morning (June 13) in Quebec. I reset my PAP2T, to no avail.

I experience this problem too, and I set both DTMF settings to "no". I didn't have this problem when I was with voip.ms. Is there another setting to change?