Search found 19 matches

by pmj
01/03/2017
Forum: Community Support
Topic: Fongo Mobile on multiple devices
Replies: 1
Views: 3598

Fongo Mobile on multiple devices

If I have Fongo Mobile installed on two devices - eg an Android phone and an iPad - both registered with the same FM account - how is an incoming call, or text, directed?
by pmj
01/03/2017
Forum: Community Support
Topic: Free incoming texts
Replies: 1
Views: 3601

Free incoming texts

At this page https://support.fongo.com/hc/en-us/articles/212434926-SMS-short-codes-activations-and-verifications it states: Fongo allows free incoming SMS but we do not allow SMS or phone verification for services such as WhatsApp, Viber, Telegram, LINE, WeChat, Craigslist, eBay, imo, etc. Users who...
by pmj
01/03/2017
Forum: Community Support
Topic: SMS Text Messages Not Being Received from Paypal, BMO, AMEX
Replies: 2
Views: 7552

Re: SMS Text Messages Not Being Received from Paypal, BMO, A

Using my regular cell, I've noticed that Google sometimes sends verification codes from a shortcode account (5 digits, often 22000), and sometimes sends them from a ?regular cell account? - ie from a 10-digit (###) ###-#### number. Don't know whether others do that?
by pmj
09/14/2015
Forum: Community Support
Topic: service down or just me :)?
Replies: 577
Views: 729444

Re: service down or just me :)?

Same problem re incoming "external"calls. Can call in from Fongo Mobile.
Ticket submitted.
by pmj
08/12/2013
Forum: Suggestions & Feedback
Topic: Phone Log
Replies: 4
Views: 8874

Re: Phone Log

Is it just me - or is it normal that calls don't display in their actual time sequence? If it's relevant, they all originate and terminate in the same time zone.
by pmj
05/29/2013
Forum: Community Support
Topic: International Texts
Replies: 0
Views: 2134

International Texts

Do world credits allow sending international texts?
by pmj
05/15/2013
Forum: Community Support
Topic: Dell Voice / Fongo logon
Replies: 2
Views: 3455

Re: Dell Voice / Fongo logon

Bump - any help or thoughts on this?

Right now I can't logon to Fongo - which makes it kind of difficult to manage my account....
by pmj
05/09/2013
Forum: Community Support
Topic: Fongo Messaging
Replies: 1
Views: 2640

Fongo Messaging

http://www.fongo.com/features/ states: Send that clever text. Upload a favorite photo. Fongo Messaging lets you share content with Fongo friends for free. All incoming text messages are free. Add an unlimited text messaging (SMS) package for just $1.99/month to text non-Fongo phone numbers. If texti...
by pmj
05/09/2013
Forum: Community Support
Topic: Dell Voice / Fongo logon
Replies: 2
Views: 3455

Dell Voice / Fongo logon

I have a Dell Voice / Fongo account on my Android phone, and I have a FreePhoneLine account / VOIP adapter on our home computer. Since Dell Voice was integrated with Fongo, when I try to logon at Fongo.com I am diverted to a screen: "Fongo Home Phone Registration - Transfer My Number - 7.5 of 8...
by pmj
02/01/2013
Forum: Community Support
Topic: Incorrect display of international #s and #s with extensions
Replies: 7
Views: 6114

Re: Incorrect display of international #s and #s with extens

Has this issue made its way into the to-do list?
Peter
by pmj
12/13/2012
Forum: Community Support
Topic: Incorrect display of international #s and #s with extensions
Replies: 7
Views: 6114

Re: Incorrect display of international #s and #s with extens

Any thoughts on this? Although the international number issue is a nuisance - the interpretation of numbers with extensions, pauses, etc is a much bigger problem. Surely I'm not the only person who uses a cellphone to call people who have extension numbers?

Peter
by pmj
11/28/2012
Forum: General Discussions
Topic: Should this number be free?
Replies: 149
Views: 318955

Re: Should this number be free?

Thank you to someone - it was fixed sometime after 09:16 when I copied the search, and 09:57 when you posted. Now I can call home on the DellVoice app. Re the "Find", using IE here (and probably the same on FF at home) - the button is bright blue - it's the panel into which one enters the ...
by pmj
11/28/2012
Forum: General Discussions
Topic: Should this number be free?
Replies: 149
Views: 318955

Re: Should this number be free?

Slightly off-topic - I thought the "Find" button was weird - no-where to enter a number? After searching around I found the panel - but it's invisible unless I crouch down with my head just above the keyboard! There is so little contrast between the background and the panel that at a verti...
by pmj
11/28/2012
Forum: General Discussions
Topic: Should this number be free?
Replies: 149
Views: 318955

Re: Should this number be free?

Hi: Has anyone looked at the question I raised above re (343)-882-#### not showing as free from Dell Voice? When lookingu p the rates on dellvoice.ca, http://www.dellvoice.ca/ldServices#rl, the rate for those numbers comes up as free..... I didn't think to check there, I was just reporting the disp...
by pmj
11/27/2012
Forum: General Discussions
Topic: Should this number be free?
Replies: 149
Views: 318955

Re: Should this number be free?

Hi:
Has anyone looked at the question I raised above re (343)-882-#### not showing as free from Dell Voice?
by pmj
11/26/2012
Forum: Suggestions & Feedback
Topic: Forwarding SMS/integrating SMS
Replies: 2
Views: 5915

Re: Forwarding SMS/integrating SMS

+1 to this request. Follow-me / forward to another cellphone looks like the right solution. Most cellphone plans seem to have free incoming texts - so one could receive a forwarded text on the cell, if urgent reply using the cellphone text plan, if not urgent reply later using the DV text plan. I al...
by pmj
11/25/2012
Forum: General Discussions
Topic: Should this number be free?
Replies: 149
Views: 318955

Re: Should this number be free?

Just registered with freephoneline.ca in Ottawa. My number is (343)-882-####. Outgoing calls are working, and correctly displaying the above number. Cannot receive incoming calls: Calling from our POTS line, the message is "Your balance is insufficient...." - which is not a valid error for...
by pmj
11/25/2012
Forum: Community Support
Topic: Cannot purchase VOIP Unlock Key ?!
Replies: 8
Views: 5804

Re: Cannot purchase VOIP Unlock Key ?!

This has just happened to me - tried 2 VISA & 1 MCard - no luck. And of course it's the weekend so the Call Centre is closed. Oh yes - there's no link to the Call Centre number in the On-line store - you have to go back to a "non-store" window to find a Contact Us tab. UPDATE 2012-11-2...
by pmj
11/23/2012
Forum: Community Support
Topic: Incorrect display of international #s and #s with extensions
Replies: 7
Views: 6114

Incorrect display of international #s and #s with extensions

On my Samsung Android phone, Fongo uses the phone's native contacts database. This is a good feature - it eliminates duplication, allows organized back-up, one-shot editing, etc. I have several UK numbers, saved as +44-exchangecode-phonenumber. This allows me to use the phone anywhere - here, in the...