Search found 5 matches

by 000
10/31/2013
Forum: Suggestions & Feedback
Topic: Feedback on technical support
Replies: 22
Views: 64289

Feedback on technical support

Hi, There was a problem with my phone number porting a while back, and the problem didn't get fix last time (about 6 months ago) Yesterday, I reported it to Technical Support team using the Fongo cell phone app. (39435) They replied my issue within a very short period of time! With a few emails comm...
by 000
11/14/2012
Forum: Tips & Tricks From Seasoned Users
Topic: Porting Numer not reveiving calls
Replies: 9
Views: 16064

Re: Porting Numer not reveiving calls

Hi, I am having problem receiving phone calls from other cell phones. There is no sound, no ring tone if someone calls me from their cell phones. However, if someone calls me from a landline, it works. My number was ported in August, it didn't work for the first two/three weeks. After more then 20 c...
by 000
11/14/2012
Forum: Tips & Tricks From Seasoned Users
Topic: Porting Numer not reveiving calls
Replies: 9
Views: 16064

Re: Porting Numer not reveiving calls

Hi, I have a similar problem. My number was ported from R0gers to Fongo, and it didn't work... was having "the number is not in service" message; even the login screen was showing the ported in number. I called tech support for a number of times, and then it got fixed. (don't know how/why)...
by 000
11/08/2012
Forum: Community Support
Topic: Cannot receive incoming calls
Replies: 14
Views: 11926

Re: Cannot receive incoming calls

Hi, I am having problem receiving phone calls from other cell phones. There is no sound, no ring tone if someone calls me from their cell phones. However, if someone calls me from a landline, it works. My number was ported in August, it didn't work for the first two/three weeks. After more then 20 c...
by 000
11/07/2012
Forum: Community Support
Topic: Dell voice(fongo) won't call- no ringing, no answering
Replies: 16
Views: 12002

Re: Dell voice(fongo) won't call- no ringing, no answering

Hi, I am having problem receiving phone calls from other cell phones. There is no sound, no ring tone if someone calls me from their cell phones. However, if someone calls me from a landline, it works. My number was ported in August, it didn't work for the first two/three weeks. After more then 20 c...