Fongo Community Forums

Hi everyone, I promised to post the solution to my incoming calls problem (i.e. going straight to voicemail), so here it is... I performed a factory reset using this guide: http://www.exoticpages.info/linksys_pap2t_factory_default_reset_procedure.html Then I re-entered all of the settings per the la...

Thank you hanke. Great suggestions. I'll give it a whirl.

I'll post the solution if/when I find it.

Hi hanke, Maybe I'm missing something, but when I go to the following webpage to submit a request: https://support.fongo.com/anonymous_requests/new, it only provides the following options under "Your Issue Type" and "Freephoneline": 1) My number is blocked 2) Pay per incident sup...

Hi hanke, Thank you for the suggestion. When I tried to submit a support ticket for this issue, FPL only had paid options (seems like the free support ticket options are only available for the desktop application now, or in the event that the account is blocked, which mine is not), so I was hoping t...

Hi Mango, You are correct, when people call my number, they immediately hear my voicemail without ringing. My NAT Keep Alive Enable was already set to Yes. And you are correct about my modem being in bridge mode. I am using my Netgear router to distribute the internet connection to my devices. I tri...

Hi Mango, So here are the results after applying the suggested process: 1) Follow me settings were disabled (I had only enabled them after I couldn't get the incoming calls to work, so I didn't think this would be the issue) 2) Rings Before Voicemail were already set to 5. 3) I confirmed that no Cfw...

Hi Mango, Thank you so much for your response and suggestions. As soon as I get home I'll try them! The model number of my PAP2 is PAP2-NA. My PAP2's firmware is 3.1.22(LS). My modem's model number is Netgear WNR3500U/WNR3500L. My modem's firmware is: Tomato Firmware v1.28.7500 MIPSR2Toastman-RT K26...

Can anyone please help? Any suggestions to my post above?
Thank you.

Hello again, Update to my post yesterday... When I check the call logs, it shows that each incoming call registers twice: Once it says "Normal call clearing" and the other log says "Internetworking, unspecified". Sometimes the "Normal call clearing" comes first, sometim...

Hello, I hope someone's out there to help again... There was a power failure on Sunday in the area, and since then I can't receive any incoming calls through my PAP2. All incoming calls go straight to voicemail. Everything was working fine since last year until now. I double checked all settings wit...

He, he, he, ha, ha, ha! :lol: I checked my spam folder before posting and nothing was there, and nothing continues to be there in my Outlook. So I just went into the online spam folder in gmail and lo and behold... there they are! Don't know why they are not downloading like my other spam into my Ou...

Hi to everyone out there who may be listening (or reading!), I've been using the voicemail forward to email feature for years without issue, but all of a sudden a few weeks ago it just stopped sending the messages to my email. After extensive testing, here is what is happening: Test #1 Settings (my ...

Duuuuuuuude.... You're awesome! I've been trying to figure this out for hours, searching on forums, Googling, etc. You figured it out in 2 seconds. THANK YOU! Don't know how it's possible that these features became activated though. No one here but me and the Mrs, and neither of us even used the pho...

Hello, I have a PAP2 that I've been using for a long time with Freephoneline without any issues. Out of the blue, starting yesterday I can no longer receive incoming calls. Incoming calls go directly to voicemail and the caller hears "the person you are trying to reach is not available". A...

Hello, I have been using Freephoneline.ca without issue for 2 years now. All of a sudden yesterday I cannot call out or receive calls. When I try to call out, I get a dial tone and I can punch the numbers, but instead of connecting I immediately get the message "this account is not valid"....