Search found 12 matches

by marcaccioc
03/20/2022
Forum: Community Support
Topic: [Resolved] outgoing calls drop after 15 minutes with SPA112
Replies: 5
Views: 4297

Re: calls drop immediately after the 15 minute Re-INVITE/SPA

thanks very much - i took the simplest approach and did the *68. That has solved the problem. I will go through your other suggestions and make sure my settings are correct. I've been an FPL user for so long, I can't believe this has never come up before. LOL Really appreciate your efforts. thanks.
by marcaccioc
03/19/2022
Forum: Community Support
Topic: [Resolved] outgoing calls drop after 15 minutes with SPA112
Replies: 5
Views: 4297

Re: calls drop immediately after the 15 minute Re-INVITE

thank you. I've determined the call drop only happens on outgoing calls. Incoming calls are fine. March 8th is the last time an outgoing call lasted over 15 minutes. March 10th is the first time an outgoing call was disconnected at 15 minutes. 1 - SmartRG SR516ac is my modem/router. 2 - I've now plu...
by marcaccioc
03/16/2022
Forum: Community Support
Topic: [Resolved] outgoing calls drop after 15 minutes with SPA112
Replies: 5
Views: 4297

[Resolved] outgoing calls drop after 15 minutes with SPA112

"4 ) If you do have enough World Credits, my guess would be the issue being either due to a lack of registration in your ATA (test with an incoming call) or a SIP ALG issue in your router. There's a RE-INVITE that occurs at the 15 minute mark, and if there's no ACK (acknowledgement) received, t...
by marcaccioc
01/07/2022
Forum: Community Support
Topic: Voicemail delay for hours during peak time (2p.m.-6p.m.)
Replies: 55
Views: 74184

Re: Delay of several hours with the reception of voice messa

my voicemail is being delivered immediately now Your result may be coincidental (it's not prime time yet, when server load is high). I received a call at 1:13 p.m. today. It wasn't processed until 1:29 p.m.,16 minutes later, which is still abnormal. Let's test again between 7 p.m. and 10 p.m. EST. ...
by marcaccioc
12/30/2021
Forum: Community Support
Topic: Voicemail delay for hours during peak time (2p.m.-6p.m.)
Replies: 55
Views: 74184

Re: Delay of several hours with the reception of voice messa

my voicemail is being delivered immediately now
by marcaccioc
12/23/2021
Forum: Community Support
Topic: Voicemail delay for hours during peak time (2p.m.-6p.m.)
Replies: 55
Views: 74184

Re: Delay of several hours with the reception of voice messa

Same issue here - i've submitted a ticket. What I don't understand is why doesn't fongo update their status page? https://status.fongo.com/
What's the point of having a status page if they aren't going to use it?
by marcaccioc
09/03/2020
Forum: Community Support
Topic: [Resolved] No Incoming calls on voip.freephoneline.ca
Replies: 132
Views: 103421

Re: incoming calls not working

i changed my proxy to voip2.freephoneline.ca and was able to get incoming calls again.
by marcaccioc
02/14/2020
Forum: Community Support
Topic: [Resolved]Voicemail not working
Replies: 20
Views: 21310

Re: Voicemail not working

this fixed it on 3 accounts - Login and goto settings. Change number of rings before voice mail to something other than what you have. save. test. change it back to what you originally had. save. test.
by marcaccioc
10/25/2014
Forum: Community Support
Topic: voicemail please help
Replies: 3
Views: 3786

Re: voicemail please help

you can set it to ring up to 5 times on this page - https://www.freephoneline.ca/voicemailSettings

set your home machine to pickup on 4 and your set.
by marcaccioc
03/05/2014
Forum: Community Support
Topic: long silence followed by fast busy signal
Replies: 5
Views: 4503

Re: long silence followed by fast busy signal

just tried them again today and they are now working again. Weird.

tks for your help
by marcaccioc
03/04/2014
Forum: Community Support
Topic: long silence followed by fast busy signal
Replies: 5
Views: 4503

Re: long silence followed by fast busy signal

all other calls work fine and these 2 numbers used to work fine as well.

both numbers are 226270xxxx

i have an linksys spa2102
by marcaccioc
03/03/2014
Forum: Community Support
Topic: long silence followed by fast busy signal
Replies: 5
Views: 4503

long silence followed by fast busy signal

I am trying to call 2 numbers that used to work but starting sometime in the last week, I get a long silence followed by a fast busy signal.

they are not long distance calls.

any help would be appreciated.

tks