Search found 6 matches

by Luke
06/22/2013
Forum: General Discussions
Topic: Should this number be free?
Replies: 149
Views: 318458

Re: Should this number be free?

Hi! I just signed up with Shaw land line recently in Edmonton and have a 587-524-XXXX phone number. Unfortunately it is not a free number on Fongo, can someone please advise why that is? Thanks.
by Luke
03/27/2013
Forum: General Discussions
Topic: Should this number be free?
Replies: 149
Views: 318458

Re: Should this number be free?

In Edmonton, numbers beginning with 310 incurs a charge of $0.02/min + $0.04 connection fee.

Affected number include 780-310-4300 (Epcor - local power / water utilities), 780-310-4638 (Telus Internet), and among others.
by Luke
02/05/2013
Forum: Community Support
Topic: updates for dell voice desktop?
Replies: 1
Views: 2654

Re: updates for dell voice desktop?

Just want to add my support to this idea also, I for one, would like to see an updated non-Java Fongo app. The previous version with Dell branding, while very buggy, show great potential: it allowed yet another interface to access telephony features.
by Luke
01/29/2013
Forum: Community Support
Topic: Incoming Calls Not Possible After Porting
Replies: 7
Views: 6371

Re: Incoming Calls Not Possible After Porting

Hi, Steve, Bing Kol. Thank you for your responses. Yes, I have received the e-mail saying porting is completed. It's been over 10 days now but yet I don't believe the porting was done properly. Worse still, I have e-mail tech support last week and no one has yet gotten back to me. Does anyone know h...
by Luke
01/28/2013
Forum: Community Support
Topic: Incoming Calls Not Possible After Porting
Replies: 7
Views: 6371

Re: Incoming Calls Not Possible After Porting

Hi, Seagame, thanks for the quick response. The port request was initiated on Jan. 2nd. On Jan. 17th, I receive an e-mail containing the following: "Your phone number porting is now complete and your Fongo mobile phone service will automatically update with your ported phone number within 24 ho...
by Luke
01/28/2013
Forum: Community Support
Topic: Incoming Calls Not Possible After Porting
Replies: 7
Views: 6371

Incoming Calls Not Possible After Porting

Hi, all. I initiated a phone number port back in the beginning of the month, and I received confirmation on the 17th of Jan. that the port was completed. However, since then, when attempting to call my number using a variety of phone providers, it never connects successfully. For instance, on Telus ...